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Mission Viejo INFINITI

Mission Viejo, CA

4.6
714 Reviews
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28471 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 714 reviews

December 09, 2021

The follow up on a problem was very good. Customer service was friendly and professional More

by 4HOWARDSCHWARTZ
Customer Service
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
December 08, 2021

They are super friendly and positive energy They fixed They are super friendly and positive energy They fixed my car very faster than I expected Thank you so much for your hard work. More

by V_ADIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo, Michael Kelly, Memo Pineda
December 08, 2021

This dealership is by far the best in Orange County…especially their outstanding service department. More

by mikeanddani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2021

They do a great job, know the cars and make good recommendations. I had Tom Kiernan as my advisor for years now and he is excellent. More

by WARNERKEIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2021

If anyone EVER needs a car see Patrick Yamada. He's as honest and real as they come. for service, Erick is awesome, attentive and knows his stuff ! chris day More

by DAYRESOLUTIONS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Yamada, , Erick Carrillo
December 05, 2021

Outstanding service and was even provided a loaner car when I did not request one! More

by MAJET65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Kelly
December 05, 2021

I”ve been going to this dealership for many years to have my G35 serviced. Tom Kiernan has been providing excellent service for many, many years. Great communication, doesn’t oversell services. Jerry has More

by OG35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2021

They were great in telling me what repairs were critical and what repairs could wait. More

by Andrew R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2021

They have very good, professional service. Everyone was pleasant and very helpful. Use a coupon is very helpful. The recommendations and advises are Excellent. Thank you More

by LISR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Memo Pineda
December 04, 2021

Over and above service! Tom is always going out of his way to help me, get my car in quickly, keeps me updated on services I need and what mileage they need to be completed. The secretary super loving, ev More

by Yvonne Sandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Accounts receivable lady, Dave Swayne
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