Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mission Viejo INFINITI
Mission Viejo, CA
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 714 reviews
December 15, 2021
I like that I can make an appointment to have my car serviced which minimizes the time sitting around waiting for my car to be finished. The waiting room is a comfortable and pleasant place to sit. And serviced which minimizes the time sitting around waiting for my car to be finished. The waiting room is a comfortable and pleasant place to sit. And I have a great deal of trust in my service consultant Gerry Pagliassotti. He is an asset to this Infiniti dealership. More
by LINDAEHERRINGTON
Verified CustomerEmployees Worked With
December 13, 2021
Great service as always; cheerful and courteous service rep and cashier; work was done timely and fully explained ahead of time. Thanks! rep and cashier; work was done timely and fully explained ahead of time. Thanks! More
by BGRAVES0
December 13, 2021
This dealer shows very kind manner to the customers always. Their service department's detailed checking makes me feel comfortable. always. Their service department's detailed checking makes me feel comfortable. More
by HATAPAPA
Employees Worked With
December 12, 2021
Tom took very good care of me. The car was serviced promptly and was returned to me looking like new. Thank you. promptly and was returned to me looking like new. Thank you. More
by karolbiggar
Employees Worked With
December 11, 2021
Great customer service, polite employees, clean establishment, fast pace workers, and easy in and out process. establishment, fast pace workers, and easy in and out process. More
by KHALVAREZ
December 10, 2021
The service manager was pleasant and courteous. The work seems to have been done very effectively. We might have wished for it to be a bit quicker. seems to have been done very effectively. We might have wished for it to be a bit quicker. More
by GERALD.WINSLOW
Employees Worked With
Erick Carrillo
December 09, 2021
Brought my car in because it had warning messages on dashboard, They repaired a broken tail light for $800 and said that was the problem. On the way home the warning message came back on. The car is bac dashboard, They repaired a broken tail light for $800 and said that was the problem. On the way home the warning message came back on. The car is back there and no word of what it needs. More
by 4HOWARDSCHWARTZ
Employees Worked With
Erick Carrillo
