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Mission Viejo INFINITI
Mission Viejo, CA
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 714 reviews
Verified Customer
December 20, 2021
The service at Infiniti MV is top notch. Tom is the best service guy around. They all take fantastic care of me and my car. The whole team is so friendly. And I always learn something new - a better way to service guy around. They all take fantastic care of me and my car. The whole team is so friendly. And I always learn something new - a better way to take care of my car or a feature I have never used - I love to learn. Thank you! More
by NMATOSSIAN
December 19, 2021
Jerry in the service Department is great to work with. So helpful, honest and trustworthy. helpful, honest and trustworthy. More
by BERXEDWARDS
Employees Worked With
December 19, 2021
Oil change just got from vacation and oil all over my driveway tell me why ?lazy work you will be hearing from me on Monday driveway tell me why ?lazy work you will be hearing from me on Monday More
by DICORPO007
Employees Worked With
Other Employees :
Erick Carrillo, Michael Kelly, Memo Pineda
December 19, 2021
Overall great experience with customer service. Provided essential information to make an informed decision regarding preventative maintenance. essential information to make an informed decision regarding preventative maintenance. More
by HMACIAS21
Employees Worked With
Erick Carrillo
December 18, 2021
Service was great however the car wash was poorly completed leaving dirt on the bumper and water spots everywhere. Windows still have a film on them and marks where a wiper had been used days earlier completed leaving dirt on the bumper and water spots everywhere. Windows still have a film on them and marks where a wiper had been used days earlier. On top of that. My car key is missing and I had to drive home after retrieving my spare key from home. They still haven’t found it More
by KLEACH0
Employees Worked With
December 17, 2021
We have been associated with this dealership for 20 years, leasing &/or buyer our last 10 inifinti’s here. We are/we’re always treated as a VIP. Service department is top notch. We hope to buy our next years, leasing &/or buyer our last 10 inifinti’s here. We are/we’re always treated as a VIP. Service department is top notch. We hope to buy our next Infiniti cars here in 2022. More
by CINDYMACHOWSKI
Employees Worked With
Erick Carrillo
December 15, 2021
Ron was very easy to work with. He is professional and very helpful. He kept me updated with everything concerning my deal. I actually found everyone I dealt with very accommodating and easy to work w very helpful. He kept me updated with everything concerning my deal. I actually found everyone I dealt with very accommodating and easy to work with. More
by rehsad
Employees Worked With
Eric in service, Ron Narodick
