Mission Viejo INFINITI

Was in for a routine oil change but they did the usual safety check on break and tire wear and noted . Appreciated that they had actual pictures of the potential issues to confirm their observations. B safety check on break and tire wear and noted . Appreciated that they had actual pictures of the potential issues to confirm their observations. Been coming here for 10+ years and always outstanding. More

I am very pleased by my experience with this dealership. They made buying a car very easy and treated me professionally. They made buying a car very easy and treated me professionally. More

I use the dealership exclusively for general maintenance and service. Whenever possible, if it is something other than regular maintenance or services I check with my service rep Jerry Pagliassotti to se i and service. Whenever possible, if it is something other than regular maintenance or services I check with my service rep Jerry Pagliassotti to se if Infiniti of MV can handle it. If they can my car goes into Infiniti of Mission Viejo and my service rep as noted takes care of it. The service is always explained before conducted, after the service the service and the results have always been explained in detail. I have complete trust in my service rep and have a good rapport with him. Trust, support, honesty, efficiency and effective is the way in which I describe him and the service relations with respect to my G-35 Coupe. Beyond an emergency where it is not feasible to get my car to him, I will always go to Jerry first and if it is something that can't be handled by the dealership, I can count on him for a valid reference More

They always give amazing service. They helped fix an issue and did an oil change. issue and did an oil change. More

The entire process was seamless.Will continue to have The entire process was seamless. Will continue to have our cars serviced at your dealership. Thanks. The entire process was seamless. Will continue to have our cars serviced at your dealership. Thanks. More

Excellent customer service and communication. Everything got taken care of with no hesitation. The team and Memo made sure all was done, including putting on the new plates I received. Loved the loaner vehi got taken care of with no hesitation. The team and Memo made sure all was done, including putting on the new plates I received. Loved the loaner vehicle. Jerry made sure I had a loaner and the rep that assisted me with the loaner vehicle had excellent customer service as well. Keep up the great work. More

Excellent service. The waiting room was inviting and the coffee good. Memo was very polite and helpful.. coffee good. Memo was very polite and helpful.. More

Jerry consistently provides superior customer service. He triaged what needed to be done now and what could wait, and the repairs were done in one day. He arranged for a rental as well. triaged what needed to be done now and what could wait, and the repairs were done in one day. He arranged for a rental as well. More

As always on time, polite and informative as to what is being done and needs to be done in future. being done and needs to be done in future. More

Service at infiniti of mission viejo has always been a great experience, I will continue to bring my infiniti vehicles to mission viejo for service. great experience, I will continue to bring my infiniti vehicles to mission viejo for service. More