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Mission Viejo INFINITI
Mission Viejo, CA
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 714 reviews
March 06, 2022
Excellent and timely service. Advisor was knowledgeable and experienced, and provided proper instructions for next service. Advisor was knowledgeable and experienced, and provided proper instructions for next service. More
by KAMK
Verified Customer
March 06, 2022
Thanks to Jerry. He is always great to work with. Helpful, friendly, straight forward. Try to schedule with him every time. He is always great to work with. Helpful, friendly, straight forward. Try to schedule with him every time. More
by CHANDRAMANIBOG
Employees Worked With
March 06, 2022
Exceptional customer service by the service department. Focused not only on the details of the service but on the customer's concerns. Special thanks to Erick Focused not only on the details of the service but on the customer's concerns. Special thanks to Erick More
by DRTOMSHAW
Employees Worked With
Erick Carrillo
March 06, 2022
Responsive and helpful with my questions. Provided details pertinent and helpful to my decision to go with Mission Viejo for my car purchase. Thank you. Provided details pertinent and helpful to my decision to go with Mission Viejo for my car purchase. Thank you. More
by JSHIVELY2000
March 05, 2022
Jerry, my service representative was fantastic to work with. Everything done professionally and on time. with. Everything done professionally and on time. More
by ERIKWELLSJONES
Employees Worked With
March 05, 2022
Easy drop off and pick up. We didnt have an appointment but Jerry was able to accommodate us on short notice for an express service. He was kind and professional. Nice facil We didnt have an appointment but Jerry was able to accommodate us on short notice for an express service. He was kind and professional. Nice facility and overall great experience. More
by ABRAWNER428
Employees Worked With
March 05, 2022
Every visit is awesome. Each person I deal with is helpful and friendly. Erick Carrillo explains everything and is so nice! I recommend Infiniti Mission Viejo for all your Each person I deal with is helpful and friendly. Erick Carrillo explains everything and is so nice! I recommend Infiniti Mission Viejo for all your automotive needs. More
by THERESACAMILLERI
Employees Worked With
Other Employees :
Misael Iniguez, Erick Carrillo
March 04, 2022
I have worked with Tom K. over the past 12 years with having my 2006 Infiniti M35 service. Tom is truly a professional and offers wonderful customer service. If my car needs over the past 12 years with having my 2006 Infiniti M35 service. Tom is truly a professional and offers wonderful customer service. If my car needs to be serviced over an extended period of time, the dealership will provide me with a loaner. I would highly recommend Infiniti of Mission Viejo for your car care!! More
by CARLEITATOM
Employees Worked With
March 04, 2022
I have used Erick for a while. ..always takes card of me. Try him out ..always takes card of me. Try him out More
by RNARODICK0
March 03, 2022
I’ve been coming to Mission Viejo Infiniti for about 10 years. I’ve consistently had good experiences...they get me in quickly, tell me about any problem areas, they fix it what I choose for what seems li years. I’ve consistently had good experiences...they get me in quickly, tell me about any problem areas, they fix it what I choose for what seems like reasonable prices, and they’ve always provided a loaner for longer service appointments. Mostly I’ve had Jerry looking after me, and I’ve been really happy with my experiences. More
by JDUNETZ
Employees Worked With
