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Mission Viejo INFINITI
Mission Viejo, CA
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 714 reviews
March 11, 2022
Every time I bring my QX80 in for service it’s a great experience. Thank you to everyone in the service department! experience. Thank you to everyone in the service department! More
by PSK
Verified Customer
March 10, 2022
It’s unfortunate, Jerry in the service department is a true professional and I purchased vehicles from Infiniti MV but my recent experience with Infiniti MV purchasing a vehicle was handled so poorly that true professional and I purchased vehicles from Infiniti MV but my recent experience with Infiniti MV purchasing a vehicle was handled so poorly that I cannot and will not use or refer Infiniti MV’s services. If You value Your time and want to be treated with respect, save Yourself the brain damage and go elsewhere. More
by MARKPRESTON76
March 10, 2022
Working with Jerry Pagliassotti makes for a quiick and painless process for all our car service and repair needs. He is always fully aware of our cars history and required services as well as warranty an painless process for all our car service and repair needs. He is always fully aware of our cars history and required services as well as warranty and the general evolving car issues for our models. It's because of his attention and ability we continue to return to his location, (even though there are closer dealerships to us). More
by l2dracing
Employees Worked With
March 09, 2022
My service advisor ( Tom Kiernan) always very helpful with advice and guidance. for all required work. with advice and guidance. for all required work. More
by GENEMORACE
Employees Worked With
March 09, 2022
Thankyou very much for your exelent service Thankyou Mr Tom I will recomand to everybody very much appreciate Thankyou again Tom I will recomand to everybody very much appreciate Thankyou again More
by MONICAMOANE
Employees Worked With
March 09, 2022
Eric was a great service advisor. Everything went just as described. Certainly will use them in the future when we need service. Everything went just as described. Certainly will use them in the future when we need service. More
by Dave.lisa.osterman
Employees Worked With
Erick Carrillo
March 09, 2022
Infiniti of Mission Viejo was clean, friendly and knowledgeable staff. They have been straight up with me regarding pricing and what their services are. I have to drive further. No problem, I prefer knowledgeable staff. They have been straight up with me regarding pricing and what their services are. I have to drive further. No problem, I prefer to be dealt with in an honest and fair manner. More
by msavage2
Employees Worked With
March 08, 2022
Very professional services, excellent customer service and nice people always we are so delighted to bring our car here... Wait time us awesome. and nice people always we are so delighted to bring our car here... Wait time us awesome. More
by HAYDEELOPEZ32
Employees Worked With
George!!!
March 08, 2022
Geri Pagliassotti always makes the experience easy and smooth. He has been great and created a loyal customer in me. smooth. He has been great and created a loyal customer in me. More
by CASEYSLETTEN
Employees Worked With
