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Mission Viejo INFINITI
Mission Viejo, CA
720 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 720 reviews
March 17, 2022
Good, reliable, honest service! Tom is very friendly, and cashier was very helpful and sweet. Tom is very friendly, and cashier was very helpful and sweet. More
by NBINKIN
Verified CustomerEmployees Worked With
March 15, 2022
We were extremely happy with the service we received the service turn around time was minimal. And having a driver to take us to an appointment while we waited for service completion was great! And she was service turn around time was minimal. And having a driver to take us to an appointment while we waited for service completion was great! And she was very pleasant. Thanks bunches More
by KATESTYLES1
March 13, 2022
Tom ALWAYS provided excellent customer service as always, thank you every one in the service department !!!. thank you every one in the service department !!!. More
by SMARGARITA73
March 12, 2022
Friendly staff, quick and f bf wry good service. on time and clear with explaining issues and service. on time and clear with explaining issues and service. More
by DRAMAHI43
March 11, 2022
Every time I bring my QX80 in for service it’s a great experience. Thank you to everyone in the service department! experience. Thank you to everyone in the service department! More
by PSK
March 11, 2022
Tom did a great job as always. Car is performing just fine. Thank you all Car is performing just fine. Thank you all More
by GREGWDOYLE
Employees Worked With
March 10, 2022
It’s unfortunate, Jerry in the service department is a true professional and I purchased vehicles from Infiniti MV but my recent experience with Infiniti MV purchasing a vehicle was handled so poorly that true professional and I purchased vehicles from Infiniti MV but my recent experience with Infiniti MV purchasing a vehicle was handled so poorly that I cannot and will not use or refer Infiniti MV’s services. If You value Your time and want to be treated with respect, save Yourself the brain damage and go elsewhere. More
by MARKPRESTON76
March 10, 2022
Working with Jerry Pagliassotti makes for a quiick and painless process for all our car service and repair needs. He is always fully aware of our cars history and required services as well as warranty an painless process for all our car service and repair needs. He is always fully aware of our cars history and required services as well as warranty and the general evolving car issues for our models. It's because of his attention and ability we continue to return to his location, (even though there are closer dealerships to us). More
by l2dracing
Employees Worked With
