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Mission Viejo INFINITI

Mission Viejo, CA

4.6
714 Reviews
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28471 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 714 reviews

March 28, 2022

The Service Manager Gerry is true professional and the only reason I drive to Mission Viejo to get my Infiniti service. Thanks for always taking great care of me Gerry! More

by MARKPRESTON76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2022

This is the only dealership that I will take my Infiniti to. Have tried a closer dealership near to where I live and had a terrible experience from start to finish. So, I travel a bit further to have the More

by CUDDLESMYBABY214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2022

Fantastic service center. Jerry, our service representative, as always went the extra mile! We couldn’t be more satisfied. More

by AlexC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2022

I’ve always had very good experiences with this service center. Tom is very professional, courteous and responsive. More

by ARTHURLUPSHADPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2022

Service Erick did a great job keeping us updated on our what work was needed, expected completion. The clock in my car was not re-set, oil change indicator not re-set and sticker not replaced. More

by SAKABE
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
March 27, 2022

Very helpful in assisting me while traveling. Very pleasant and got me back on the road quickly. More

by GINAKAOO
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2022

Friendly and efficient service. Broker and Patrick made everything easy for me. I appreciate their help! More

by atang87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Yamada
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2022

Have worked with them for 20 years and always been treated fairly and respectfully. The service dept is great and on top of things. I highly recommend them .... More

by MAURY.PANZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2022

Great customer service. Erick was friendly, kind, knowledgeable, and the list goes on! Comfortable waiting area. More

by OKOMOT.TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
March 25, 2022

Erick in service is great to work with! He is prompt in his update regarding your vehicle and is very professional and helpful. More

by KE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
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