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Mission Viejo INFINITI
Mission Viejo, CA
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 714 reviews
May 15, 2022
This dealership refused to honor the lease buy-out option. I leased a 2019 QX60 in 2019. The excuse given was that the computer systems were down. option. I leased a 2019 QX60 in 2019. The excuse given was that the computer systems were down. More
by JOE M
Employees Worked With
Other Employees :
Dave Swayne, Misael Iniguez, Ron Narodick, Shelton Webb
Verified CustomerMay 02, 2022
Tom is personable and considerate to respond to any circumstances that vary visit to visit. circumstances that vary visit to visit. More
by JWN1118
Employees Worked With
May 02, 2022
They are very good at dealing with any service issue no matter the size or complexity. matter the size or complexity. More
by JON.HOWELL
April 29, 2022
Have received excellent service and follow-up from Jerry for literally years! Very knowledgable, upfront and honest. for literally years! Very knowledgable, upfront and honest. More
by MIKE@MTMOORE.COM
Employees Worked With
April 13, 2022
I have been taking my SUV there for a few years now and have found the service to be very consistent. A special call out to Erick for his excellent customer service! have found the service to be very consistent. A special call out to Erick for his excellent customer service! More
by DAVID_KERESTES
Employees Worked With
Erick Carrillo
April 11, 2022
Great customer service! I have worked with Erick each time that I have ben in and have been pleased with the level of care and service that I have received. I have worked with Erick each time that I have ben in and have been pleased with the level of care and service that I have received. More
by PAPERDOG16
Employees Worked With
Erick Carrillo
April 10, 2022
They are Awesome! I Purchased a SL Convertible from them Draper, Draper, Draper & Company Leon Draper I Purchased a SL Convertible from them Draper, Draper, Draper & Company Leon Draper More
by DRAPERCOMPANY
April 10, 2022
Awesome job by Jerry and Justin to diagnose the problem I had with my nav system and fix it. These guys take pride in the work and are fantastic in customer relations. had with my nav system and fix it. These guys take pride in the work and are fantastic in customer relations. More
by jwisdom63
Employees Worked With
