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Mission Viejo INFINITI

Mission Viejo, CA

4.6
714 Reviews
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28471 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 714 reviews

May 26, 2022

Clean and efficient. I get oil changes as a wait person and they always provide a timely service and a clean car. More

by KLEACH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Cashier ( i dont know her name but she is really nice)
May 25, 2022

They are knowledgeable and helpful with what is required with a loaner vehicle for convenience. More

by KRIS28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo
May 25, 2022

The best service in OC! The only infinity dealership I will ever take my qx60 More

by BAMEERI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 24, 2022

I take my Infiniti to the Infiniti dealer for all maintenance service. I request the same service department representative each time, Tom Kiernan, so that a relationship can be established and alwa More

by BECKYB18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Tom Kiernan is the very best service manager that my husband and have dealt with since we first met him in 2004. His consistency and professionalism are unparalleled . His eye is on the prize …. The cus More

by JKGARDENGIRL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

All my interactions with them have been excellent. I have been responsive. Service cost have been within reasonable limits. More

by MARKGSTEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo, Memo Pineda
May 21, 2022

Great! Everyone is always so helpful. I work with Erick and Tom, they both do a great job and have excellent customer service. More

by MOSHADY
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo
May 20, 2022

I am always helped out immediately when I arrive, and by such friendly and excited people More

by MEGAN HUBBARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022

Grate JOB A ~ Your Rating for this Service CenterWould you recommend this service center AGAIN. More

by WILDSTYLE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022

Eric was really helpful and ready to go out of his way to help me in any way he could. Awesome customer service. More

by Surbhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
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