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Mission Viejo INFINITI
Mission Viejo, CA
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 714 reviews
June 09, 2022
Dealership service advisors are great and work done is fine, but this dealership charges higher prices than other Infiniti dealerships. fine, but this dealership charges higher prices than other Infiniti dealerships. More
by edcj
Employees Worked With
June 08, 2022
Jerry I’d always very helpful and gets you I. A bd out of the dealer fast . A bd out of the dealer fast . More
by LINDABANNISTER
Verified CustomerEmployees Worked With
June 05, 2022
The front desk staff were very thorough and professional. The service staff was efficient and clear about what was done and what was needed for the car. The service staff was efficient and clear about what was done and what was needed for the car. More
by FAYE.ARBOR
Employees Worked With
Other Employees :
Erick Carrillo, Michael Kelly, Memo Pineda
June 05, 2022
I always service my new 2020 Infiniti QX60 here and Erick Carrillo in the service department stands out by far. He is always ready to go to get my vehicle in for service and makes sure it is done within the Carrillo in the service department stands out by far. He is always ready to go to get my vehicle in for service and makes sure it is done within the hour. Thanks Erick! More
by IGOR3480
Employees Worked With
Erick Carrillo
June 03, 2022
Jerry is exceptionally helpful and kind. He explains what needs to be done in layman’s terms for which I am very grateful. He explains what needs to be done in layman’s terms for which I am very grateful. More
by KLM318
June 03, 2022
I came to this location for service after a negative experience at another Infiniti dealership. Jerry responded to my needs with professionalism and understanding. He's won a new customer! experience at another Infiniti dealership. Jerry responded to my needs with professionalism and understanding. He's won a new customer! More
by BILLBLACKWELL
Employees Worked With
May 30, 2022
The service consultant that helped me was very detailed on what was needed and very honest on what was needed and very honest More
by MRS.CERDA08
Employees Worked With
May 29, 2022
Friendly, prompt service every time. Great deal on our QX50 too. We recommend this dealer to anyone. Great deal on our QX50 too. We recommend this dealer to anyone. More
by WSU1985
Employees Worked With
Other Employees :
Misael Iniguez, Erick Carrillo
May 28, 2022
IMV ended up getting my belt noise issue covered under the factory warranty since it was just outside the time expiration. I am happy with the level of service they provided me on this experience. Thanks the factory warranty since it was just outside the time expiration. I am happy with the level of service they provided me on this experience. Thanks for taking care of a long time repeat customer! More
by RYAN
Employees Worked With
