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Mission Viejo INFINITI
Mission Viejo, CA
720 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 720 reviews
June 24, 2022
Expert technician and great customer service. Would highly recommend this dealorship to a friend or family member. Would highly recommend this dealorship to a friend or family member. More
by GREG.GRANT
Verified CustomerEmployees Worked With
June 19, 2022
Eric is really good at his job. He has made my experience at this infinity wonderful. There also is a very positive and peaceful gal who works the front desk well. She is pleasan He has made my experience at this infinity wonderful. There also is a very positive and peaceful gal who works the front desk well. She is pleasant and helpful. More
by CCFRWORSHIP
Employees Worked With
Young gal at the front desk, Erick Carrillo
June 18, 2022
Happy with their service and how they have attended to me. Booking an appointment was also very easy. me. Booking an appointment was also very easy. More
by ALISYEDFAISAL
Employees Worked With
June 17, 2022
They dont value loyal clients. And dont bother purchasing your lease through them, they will send you elsewhere because there is no money to be made. And dont bother purchasing your lease through them, they will send you elsewhere because there is no money to be made. More
by SASHAHOOK
June 15, 2022
The best customer rep Infiniti had so far who was knowledgeable and attentive; fast service; solved all my issues just in time for my trip and went beyond what's needed to help with useful tips for m knowledgeable and attentive; fast service; solved all my issues just in time for my trip and went beyond what's needed to help with useful tips for my vehicle use & maintenance! Thank you! More
by A.B
Employees Worked With
June 11, 2022
Friendly helpful and quick service. My concerns were listened to and addressed. I am shears able to get an appointment My concerns were listened to and addressed. I am shears able to get an appointment More
by MARY.MADDEN
Employees Worked With
June 09, 2022
Dealership service advisors are great and work done is fine, but this dealership charges higher prices than other Infiniti dealerships. fine, but this dealership charges higher prices than other Infiniti dealerships. More
by edcj
Employees Worked With
June 08, 2022
Jerry I’d always very helpful and gets you I. A bd out of the dealer fast . A bd out of the dealer fast . More
by LINDABANNISTER
Employees Worked With
June 05, 2022
I always service my new 2020 Infiniti QX60 here and Erick Carrillo in the service department stands out by far. He is always ready to go to get my vehicle in for service and makes sure it is done within the Carrillo in the service department stands out by far. He is always ready to go to get my vehicle in for service and makes sure it is done within the hour. Thanks Erick! More
by IGOR3480
Employees Worked With
Erick Carrillo
June 05, 2022
The front desk staff were very thorough and professional. The service staff was efficient and clear about what was done and what was needed for the car. The service staff was efficient and clear about what was done and what was needed for the car. More
by FAYE.ARBOR
Employees Worked With
Other Employees :
Erick Carrillo, Michael Kelly, Memo Pineda
