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Mission Viejo INFINITI
Mission Viejo, CA
721 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 721 reviews
July 17, 2022
Best Infiniti dealership in Orange County people are very friendly and knowledgeable. I bought my first Infiniti there in 2004 I would’ve bought my next one there but they didn’t have any inventory bec very friendly and knowledgeable. I bought my first Infiniti there in 2004 I would’ve bought my next one there but they didn’t have any inventory because of Covid I don’t know what else. More
by MIKEBEN321
Verified CustomerEmployees Worked With
Erick Carrillo
July 16, 2022
Excellent customer service, very clean, comfortable waiting lounge. Erick Carrillo is the best service advisor I have ever dealt with waiting lounge. Erick Carrillo is the best service advisor I have ever dealt with More
by RIKNAHAS
July 16, 2022
Service department is always top notch! Jerry has the team running on all cylinders! Why I only trust this team with my infinity. Jerry has the team running on all cylinders! Why I only trust this team with my infinity. More
by JSOTO213
July 14, 2022
Pure pleasure from start to finish. Javier wa professional and was very knowledgeable. The gentleman who help with car settings was lovely and most helpful Javier wa professional and was very knowledgeable. The gentleman who help with car settings was lovely and most helpful More
by burddyy
Employees Worked With
Javeier, Ron Narodick
July 08, 2022
Great job. Very Friendly people. Service was great and on time. Service person was great. Very Friendly people. Service was great and on time. Service person was great. More
by DANWHALE
Employees Worked With
July 05, 2022
Customer service is excellent. Everything was very timely and on schedule. However, prices have gone up on services greater than perceived value. Realize inflation is high acros Everything was very timely and on schedule. However, prices have gone up on services greater than perceived value. Realize inflation is high across the board but a little bit of "sticker shock". Thus, the 4 rating rather than a 5. More
by WCHAN2
Employees Worked With
June 30, 2022
Smooth and easy service experience, as always. Jerry also went the extra mile to figure out why my vehicle ID wasn’t coming up in the dealer’s system. Problem solved, 5000 mile service complete, a Jerry also went the extra mile to figure out why my vehicle ID wasn’t coming up in the dealer’s system. Problem solved, 5000 mile service complete, another great Infiniti of Mission Viejo experience. Thanks! More
by GBRICHMAN
Employees Worked With
June 27, 2022
Scheduling appointment online was easy and convenient. Customer service was friendly and communicated price with the time of service. Waiting room was clean. Overall, satisfied with the service. Customer service was friendly and communicated price with the time of service. Waiting room was clean. Overall, satisfied with the service. More
by CAS
Employees Worked With
Erick Carrillo
