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Mission Viejo INFINITI
Mission Viejo, CA
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 714 reviews
June 30, 2022
Smooth and easy service experience, as always. Jerry also went the extra mile to figure out why my vehicle ID wasn’t coming up in the dealer’s system. Problem solved, 5000 mile service complete, a Jerry also went the extra mile to figure out why my vehicle ID wasn’t coming up in the dealer’s system. Problem solved, 5000 mile service complete, another great Infiniti of Mission Viejo experience. Thanks! More
by GBRICHMAN
Verified CustomerEmployees Worked With
June 27, 2022
Scheduling appointment online was easy and convenient. Customer service was friendly and communicated price with the time of service. Waiting room was clean. Overall, satisfied with the service. Customer service was friendly and communicated price with the time of service. Waiting room was clean. Overall, satisfied with the service. More
by CAS
Employees Worked With
Erick Carrillo
June 27, 2022
Clean, friendly and knowledgeable. I had an appointment and everything was completed and washed the car too! I had an appointment and everything was completed and washed the car too! More
by ROBBIGOODWIN1
Employees Worked With
June 24, 2022
Expert technician and great customer service. Would highly recommend this dealorship to a friend or family member. Would highly recommend this dealorship to a friend or family member. More
by GREG.GRANT
Employees Worked With
June 19, 2022
Eric is really good at his job. He has made my experience at this infinity wonderful. There also is a very positive and peaceful gal who works the front desk well. She is pleasan He has made my experience at this infinity wonderful. There also is a very positive and peaceful gal who works the front desk well. She is pleasant and helpful. More
by CCFRWORSHIP
Employees Worked With
Young gal at the front desk, Erick Carrillo
June 18, 2022
Happy with their service and how they have attended to me. Booking an appointment was also very easy. me. Booking an appointment was also very easy. More
by ALISYEDFAISAL
Employees Worked With
June 17, 2022
They dont value loyal clients. And dont bother purchasing your lease through them, they will send you elsewhere because there is no money to be made. And dont bother purchasing your lease through them, they will send you elsewhere because there is no money to be made. More
by SASHAHOOK
June 15, 2022
The best customer rep Infiniti had so far who was knowledgeable and attentive; fast service; solved all my issues just in time for my trip and went beyond what's needed to help with useful tips for m knowledgeable and attentive; fast service; solved all my issues just in time for my trip and went beyond what's needed to help with useful tips for my vehicle use & maintenance! Thank you! More
by A.B
Employees Worked With
June 11, 2022
Friendly helpful and quick service. My concerns were listened to and addressed. I am shears able to get an appointment My concerns were listened to and addressed. I am shears able to get an appointment More
by MARY.MADDEN
Employees Worked With
