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Mission Viejo INFINITI

Mission Viejo, CA

4.7
721 Reviews
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28471 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 721 reviews

July 17, 2022

Best Infiniti dealership in Orange County people are very friendly and knowledgeable. I bought my first Infiniti there in 2004 I would’ve bought my next one there but they didn’t have any inventory bec More

by MIKEBEN321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
July 16, 2022

Excellent customer service, very clean, comfortable waiting lounge. Erick Carrillo is the best service advisor I have ever dealt with More

by RIKNAHAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo
July 16, 2022

Service department is always top notch! Jerry has the team running on all cylinders! Why I only trust this team with my infinity. More

by JSOTO213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Carrillo
July 14, 2022

Pure pleasure from start to finish. Javier wa professional and was very knowledgeable. The gentleman who help with car settings was lovely and most helpful More

by burddyy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javeier, Ron Narodick
July 10, 2022

Found the problem in our car where other Infiniti dealers had tried, and were unsuccessful. More

by Samming99
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
July 08, 2022

Great job. Very Friendly people. Service was great and on time. Service person was great. More

by DANWHALE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2022

Customer service is excellent. Everything was very timely and on schedule. However, prices have gone up on services greater than perceived value. Realize inflation is high acros More

by WCHAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2022

Smooth and easy service experience, as always. Jerry also went the extra mile to figure out why my vehicle ID wasn’t coming up in the dealer’s system. Problem solved, 5000 mile service complete, a More

by GBRICHMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2022

Really good dealership very friendly personnel. Mechanics really know what they are doing had a good experience overall More

by Evelynalvarez13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Ramos , Erick Carrillo
June 27, 2022

Scheduling appointment online was easy and convenient. Customer service was friendly and communicated price with the time of service. Waiting room was clean. Overall, satisfied with the service. More

by CAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Carrillo
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