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Mission Viejo Kia
Mission Viejo, CA
3,051 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,051 reviews
February 13, 2025
Looking for an incredible saleswoman to buy your new car? I strongly recommend Samantha. She helped me with EVERYTHING! She answered all my questions, helped me with all the necessary documents, explained I strongly recommend Samantha. She helped me with EVERYTHING! She answered all my questions, helped me with all the necessary documents, explained everything about the car... She went above and beyond... I'm very happy and satisfied with the service and all the patience she showed me. Peter was also amazing, he explained everything to me about the warranties and more. The service provided by the entire Kia Mission Viejo team, especially Samantha and Peter, was top notch. I'm in love with my Sportage!!! 🥰 More
by Luma Porto
February 05, 2025
⭐⭐⭐⭐⭐ Outstanding Experience at Kia Mission Viejo! I recently purchased a Kia Sorento from Kia Mission Viejo, and I am very happy with the entire experience! From start to finish, Samantha went abo I recently purchased a Kia Sorento from Kia Mission Viejo, and I am very happy with the entire experience! From start to finish, Samantha went above and beyond to make the process smooth, stress-free, and enjoyable. She was incredibly knowledgeable, patient, and genuinely cared about helping us find the perfect vehicle. She took the time to answer all our questions, explain the features of the Sorento, and made sure we felt confident in our decision. There was no pressure, just great customer service and a commitment to getting us the best deal possible. The entire team at Kia Mission Viejo was professional and welcoming, making the car-buying experience one of the best we’ve ever had. If you’re looking for a dealership that values honesty, customer service, and a great selection of vehicles, I highly recommend Kia Mission Viejo—ask for Samantha! More
by dinakleiman
February 03, 2025
Samantha (Sam) was very knowledgeable and down to earth. Made the process fun and not as stressful. She has offered to help learn the technology too. I love my car! Made the process fun and not as stressful. She has offered to help learn the technology too. I love my car! More
by Kristenschnell
Employees Worked With
February 03, 2025
Samantha was just the best to work with on the deal for our new K4. Been with Kia since 2019 and this is our third Kia. The brand has never disappointed us and being from the East Coast I was concerned abo our new K4. Been with Kia since 2019 and this is our third Kia. The brand has never disappointed us and being from the East Coast I was concerned about finding an honest and reputable dealership in SoCal as the dealership that handled my last two deals were just awesome and I trusted them to be fair. Many, many dealerships in SoCal have the worst reviews and have horrible reputations so I was very concerned about finding a dealership that wouldn’t be scammy and dishonest. Mission Viejo Kia was the one I found through research to be consistently great with honesty and fair deals and fair pricing on trades as well. The Manager and the Finance Manager were equally as great. But Samantha our Client Sales Representative was the absolute best! She was kind, patient and spent a great deal of time to ensure we were satisfied during the entire process. We value our experience with this dealership. Although the dealership is almost 70 miles from home, I will not visit any other Kia dealerships in the area for our service needs or anything we may need. More
by S. L. Mann
February 02, 2025
We would give Samantha 5 stars on her knowledge, her professionalism, people skills. and honesty. Samantha delivered our car which was a bonus and explained everything I needed to know about our ca professionalism, people skills. and honesty. Samantha delivered our car which was a bonus and explained everything I needed to know about our car. Thank you Samantha! More
by kenjulia
January 30, 2025
Very nice… As bad as Kia Cerritos was, Mission Viejo was totally great. They value the customer when Cerritos treated you as a bother to them. Cerritos said leave your car for a few days with no loaner and totally great. They value the customer when Cerritos treated you as a bother to them. Cerritos said leave your car for a few days with no loaner and sign for a possible $300 charge and why don’t you do other maintenance…Mission Viejo said we will check the warranty issue for free and if we need to order the part you can come back at your convenience to replace it at no charge. I will drive the extra hour to use Mission Viejo again! More
by Jday
Employees Worked With
January 07, 2025
Everybody at the Kia dealership was fantastic. We called to check if the car we wanted in the color we wanted was available and Daniel answered all of our questions. When we met him at the dealer We called to check if the car we wanted in the color we wanted was available and Daniel answered all of our questions. When we met him at the dealership he made the entire sales process so easy. The gentleman is Washington B. was also very helpful and informative. I highly recommend Kia of Mission Viejo!! More
by Spmors17
January 06, 2025
Daniel was professional, efficient and honest. We were quite pleased with our interaction, will work with Daniel in the future and recommend him to our friends. We were quite pleased with our interaction, will work with Daniel in the future and recommend him to our friends. More
by dkislig
Employees Worked With
January 04, 2025
I recently purchased a 2025 Kia Carnival EX Hybrid from Mission Viejo Kia, and Jacob was the salesperson who assisted me. From the moment we started the process, Jacob was incredibly kind, professional, an Mission Viejo Kia, and Jacob was the salesperson who assisted me. From the moment we started the process, Jacob was incredibly kind, professional, and attentive to all my needs and concerns. He took the time to carefully listen to what I was looking for, patiently answered all my questions, and worked hard to ensure I was completely satisfied with my purchase. I felt genuinely cared for throughout the entire process, and Jacob made what could have been a stressful experience feel smooth and enjoyable. If you’re looking for a salesperson who truly prioritizes customer care and satisfaction, I highly recommend asking for Jacob at Mission Viejo Kia. I’m beyond happy with my new Kia Carnival and the excellent service I received. Thank you, Jacob! More
by Saerom
Employees Worked With
December 30, 2024
Daniel was very patient with us and helped us though the process was very helpful process was very helpful More
by Sarita1990.32
Employees Worked With
