Mission Mitsubishi

great dealer with the best customer care, my salesman was great, finance was so nice and efficient, service always great, i recommend this dealer for all my friends great, finance was so nice and efficient, service always great, i recommend this dealer for all my friends More

You will not find integrity at Mission. We did not receive a vehicle we payed for for nearly a month, then the sales managers (louis) lied to placate us and did not keep their word. Typical lying che receive a vehicle we payed for for nearly a month, then the sales managers (louis) lied to placate us and did not keep their word. Typical lying cheating sales people. Its unfortunate. More

i called about my sons car that had an intermittent starting problem & was told it sounded like a fuel problem, so we had his car towed there. when i spoke to them a few days later, i was told the c starting problem & was told it sounded like a fuel problem, so we had his car towed there. when i spoke to them a few days later, i was told the car had 2 dead cylinders, may need a new engine and a new computer. i was told by another mechanic that it did NOT have 2 dead cylinders & told them i should not pay for the diagnostic since they could not tell me why it had the intermittent start . We had it towed to an honest shop for a second opinion & was told it DID NOT have 2 dead cylinders , need a new engind or a nrew computer that it had just " jumped time " & needed a new timing belt. Thank goodness I didnt let Mission do the work becasue i was told it would be at least $ 1,4oo on the dead cylinders ( to get started ) & no telling what they would have tried to charge on the other. I would NEVER go to Mission Mitsubishi again & would let everyone know how they run their business. I tried to resolve this by speaking to or sending a letter to the owner, not wanting to deal with anyone at the dealership, but was refused his info when I requested it. More

BEWARE OF JOE ESCAMILLA HE IS A SCAMMER!!!!! DON'T BUY ANY CAR THERE THE ARE A BUNCH OF IDIOTS STARTING WITH THE BIGGEST, JOE ESCAMILLA! ANY CAR THERE THE ARE A BUNCH OF IDIOTS STARTING WITH THE BIGGEST, JOE ESCAMILLA! More

saleman was very friendly , the dealership staff was a great experience working with them, from 1 to 10 and 10 = great i give them a 13 plus. Oscar j & barbara Ayala great experience working with them, from 1 to 10 and 10 = great i give them a 13 plus. Oscar j & barbara Ayala More

They really screwed us over with our car. Apparently because we are military they think they can screw us over with money. Our car is only worth 13,000 and we are paying 17,000 for it plus interest. We because we are military they think they can screw us over with money. Our car is only worth 13,000 and we are paying 17,000 for it plus interest. We took it there for an inspection, and we told them that the headlight wasn't working and they pretty much called my husband a liar and didn't even check them. When we got home, my husband checked and lone and behold it wasn't working. So we had to take our money and buy new ones. I was really disappointed in them considering they say they take their military customers seriously and with pride. They surely didn't with us. More

After visiting several dealerships for the past two days we came up to Mission Mitsubishi. My wife had been turned down by everyone except Mission. We were very happy that she wasn't talked down too while t we came up to Mission Mitsubishi. My wife had been turned down by everyone except Mission. We were very happy that she wasn't talked down too while trying to speak to a sales rep. The service, the talking to like a human was great. Understanding were my wife and I were coming from in order to see what we could work with, they understood. It was fantastic. I'm looking forward to seeing them again if and when I'm ready to trade in my current SUV. More

I came into the dealership looking to trade in my 2011 Mitsubishi Lancer and to purchase a bigger vehicle for the family since we will be having another baby very soon. Terry was very helpful right off th Mitsubishi Lancer and to purchase a bigger vehicle for the family since we will be having another baby very soon. Terry was very helpful right off the start. He asked us what we were looking for and showed me and my wife around. My wife ended up loving the 2012 Mitsubishi Outlander the most because it had everything she was looking for and it was the look that she wanted the most. It came with a lot of extras as well that just made purchasing the vehicle even better. The kids weren't liking the vehicle much at first, but after Terry showed us many features of it, the kids fell in love with the vehicle as well. We weren't sure how the prices were going to be, but after speaking with Terry about what range we were hoping for, he was able to help us stay below the budget that we were expecting. I would rate the overall experience as excellent. This is the second time I have been to the Mission Mitsubishi dealership in San Antonio and both times I have come into the dealership with something in mind and come out same day with what I was looking for. I will recommend it to friends that are in search of a vehicle. More

the worst experience in car buying in the last 25 years. These people at this dealership try to swindle you out of money you don't have. Mission will underappraise your tradein to make you pay a larger down These people at this dealership try to swindle you out of money you don't have. Mission will underappraise your tradein to make you pay a larger down payment. These people are very unprofessional in handling car loans. They constantly lie thru their teeth, and then make you look like the bad guy. On a scale of 1 to 10 with 1 being the worst, i wiould rate this dealership and staff a 0. i will never go there again. Instead i reccomend Gillman Mitsubishi. Very dissatisfied. More

absolutely fabulous listened to our horror story about Gillman promised my wife that would not happen and then followed through they had the same spyder she was looking for only in a different color and w Gillman promised my wife that would not happen and then followed through they had the same spyder she was looking for only in a different color and when they shook her hand on the deal 2 hours later she was driving her Birthday present home. A pleasure to deal with honest people with great integrity More