Mission Mitsubishi

Completely horrible I purchased my 2015 Lancer GT from here and seemed to have a good experience on purchase day, that's where everything went wrong. I came back to for m I purchased my 2015 Lancer GT from here and seemed to have a good experience on purchase day, that's where everything went wrong. I came back to for my first oil change and asked about paint chips across the hood of my car and what can be done about them because I had way too many to count (13 above the drivers headlight alone). They advised me it was from rocks and that they sent images to Mitsubishi and they weren't going to cover it under warranty. I leave and find a huge chunk of paint missing from a side skirt which was not there when I dropped off the car and called and they agreed to fix it (service dept is great with every aspect I've had to deal with them on) While there I spoke with a manager about the paint chips again and was under the assumption that they would fix that along with the large chunk of paint as it appears to be a bad paint job (rare but my luck would put me with that problem). I picked it up and paint chips are still across the hood, spoke with a different manager who couldn't help because he was not the manager I spoke with previously. I have not gone back since and have more paint chips, including ones down the side of my car now (obviously not from rocks on the highway) I plan on going for that when I get time (it's a 45 minute drive) as well as other issues. I have had such a horrible experience not just with the dealership but with Mitsubishi in general that I do not plan on buying another car from this manufacturer again. More

Eli was wonderful I went in with a hope and a prayer. Eli did an excellent job in fighting for the payments I wanted and got me in a 2015 Lancer. I was in and of the I went in with a hope and a prayer. Eli did an excellent job in fighting for the payments I wanted and got me in a 2015 Lancer. I was in and of the lot before 1pm. I can truly say that my Mission Mitsubishi experience was wonderful and if you need a vehicle, go see Eli! More

Rear Wheel Alignment Issue I own a 2015 Mitsubishi Mirage ES. Vehicle delivered from factory with no ability to align rear wheels. Service department coordinated with corporat I own a 2015 Mitsubishi Mirage ES. Vehicle delivered from factory with no ability to align rear wheels. Service department coordinated with corporate headquarters, had parts shipped, installed and performed alignment. Outstanding work. More

The Service Department was Perfect and Never Let you Down I have a Mitsubishi Eclipse 2007 and it was not turned on. In few hours, they found the problem and repaired it. They are absolutely expert. I thank M I have a Mitsubishi Eclipse 2007 and it was not turned on. In few hours, they found the problem and repaired it. They are absolutely expert. I thank Mission Mitsubishi and Ruben for their help. Ruben was professional, helpful, and responsible. Ruben also tried to give me good discounts. More

Second Vehicle Purchase From This Dealer I just completed the purchase process with this dealer. Purchased a 2015 Mirage with CVT. In all respects the process was painless and it is worth you I just completed the purchase process with this dealer. Purchased a 2015 Mirage with CVT. In all respects the process was painless and it is worth your time to check out Mission Mitsubishi. More

Questionable sales practices, not forthcoming Advertised $4,500 cash back in addition to trade-in. Salesman said that it was $4,500 only for the trade in. Did not provide invoice upon request, wou Advertised $4,500 cash back in addition to trade-in. Salesman said that it was $4,500 only for the trade in. Did not provide invoice upon request, would not entertain the thought of discussing the price until we applied for credit. Manager/salesman would not disclose full information in regards to financing or the standings of our credit. Excluded my wife by attempting to chat "in private" outside. After 2 hours of negotiations, we were informed that the vehicle we test-drove and agreed to buy was already sold. Manager and salesman walked away frustrated when we inquired why they were trying to sell us a vehicle that was already sold, stating "no big deal, we've got 500 vehicles here" More

Mission Collision Center Our 2014 Mitsubishi Mirage was involved in a one car accident. The collision center did excellent work with the repair. The body shop manager, Mr. Ign Our 2014 Mitsubishi Mirage was involved in a one car accident. The collision center did excellent work with the repair. The body shop manager, Mr. Ignacio Garcia, served us well. More

Continues to be a positive experience From driving onto the dealership, my purchase of my 2014 Mitsubishi Mirage has been exceptional. My friend had already puchased two from Mission and n From driving onto the dealership, my purchase of my 2014 Mitsubishi Mirage has been exceptional. My friend had already puchased two from Mission and not one problem with either vehicle. She recommended them and especially Azzam that before I checked anywhere else, I went to Mission and Azzam before I decided on a new vehicle. Friendly helpful people everywhere. Service beyond the sale. Great customer service. My car is awsome: I've seen it reach 54 hwy miles /45 combined. I giggle everytime I pass a gas pump. More

Knowledge Of Product I loved my experience with James Izigarry, sales man. He was pleasant and knowledgeable about the cars. The service was fast and effective I appreci I loved my experience with James Izigarry, sales man. He was pleasant and knowledgeable about the cars. The service was fast and effective I appreciate their business and would recommend anyone to go and see them. They worked diligently to get me in the car I wanted and were concerned with my satisfaction and happiness. Thank you James to you and your Manager who guided me into making a very good decision. I know I'll save over a period of time and in the end come out on top because of you and your efforts. Please continue to do what you do, and that's provide an Excellent Customer Experience. More