Mission Mitsubishi

Although, I really appreciate my new vehicle.... I was not too impressed with the lengthy process of the sale. Especially the number crunching period. Our salesman Mr. Glass had high energy and kept us not too impressed with the lengthy process of the sale. Especially the number crunching period. Our salesman Mr. Glass had high energy and kept us informed as best as he could before it came down to the numbers. I would have liked to have known more details about the finance companies before finalizing the deal. Also, there was not a good selection on other vehicle (used). It was sort of like we were limited in our choices. We kept hitting a brick wall when we tried a car and liked it but something would prevent us from getting it on the dealerships end. I am a firm believer that everything happens for a reason and either you learn from it or you don't. I left with a nice new car, a used SUV vehicle, and peace of mind. Overall, the experience was good but definitely a learned one. I pray the follow-up with Mission will keep me loyal to Mission, Mitsubishi in the years to come! More

I came in knowing what I wanted. I saw a particular Jeep listed on the Mission Chrysler Jeep Dodge website that I really liked and Joe was extremely helpful getting the car to the Mission Mitsubishi Dealers listed on the Mission Chrysler Jeep Dodge website that I really liked and Joe was extremely helpful getting the car to the Mission Mitsubishi Dealership. When I arrived, the Jeep was waiting out front for me and I was in and out of there in about an hour. The price at first wasn't what I expected. From my understanding, I was given a total amount, including tax, title and license but when we sat down to sign the paper work, the "total" price jumped up about a good amount and the reason being was because that original price I was quote before did not include everything... even though originally they said it did. After some negotiating, they brought the price down to where it was manageable for me and I left extremely satisfied. I absolutely love the car and had a overall great experience! More

I went in looking for a late model small SUV; they happened to have a 2-year-old trade on the lot that I liked. Price was well under Blue Book, dealership smaller and specialized, sales person persona happened to have a 2-year-old trade on the lot that I liked. Price was well under Blue Book, dealership smaller and specialized, sales person personable and not too pushy...no problems. I did not have a trade, so the negotiation process was reasonable enough, not overly dramatic (I don't have a lot of patience for shenanigans, and have no problem walking, so the fact that I didn't tells you something). The only small hiccup was having to immediately go out and get the car inspected, feel they could have taken care of this while processing the car. They did offer to reimburse me, however. Don't know about service yet. More

When we arrived at Mission Mitsubishi we were promptly greeted and completely informed about the vehicle we were interested in purchasing . Based on the information provided we were able to make a decisi greeted and completely informed about the vehicle we were interested in purchasing . Based on the information provided we were able to make a decision to purchase our new Outlander Sport the same day. Our Sales was exceptional as was our experience with Finance. Mitsubishi is fortunate to have people dedicated to improving the overall sales experience and we commend you for the superior quality and attention to detail before, during and after the the sale. We will definitely purchase from here agan. More

This dealership is indeed remarkable; especially Ralph Luketic. I was greatly impressed with his reparte, knowledge, integrity, consideration and professionalism. He demonstrated all the charateristics t Luketic. I was greatly impressed with his reparte, knowledge, integrity, consideration and professionalism. He demonstrated all the charateristics that a would-be customer seeks when venturing into a purchase of a high dollar item. He presented himself in a neat, orderly and courteous manner. He anticipated my concerns and was very informative and concise with his answers. His relaxed and personable disposition made buying a car enjoyable and satisfying. If I were to buy another vehicle, I would most certainly go to Ralph Luketic of Mission Mitsubishi, San Antonio, Texas. Mission Mitsubishi Dealership exemplifies the very best in the sale of new and used vehicles and are to be congratulated for their selection of employees, customer related orientation and clean modern facilities. In my opinion, Ralph Luketic is a great asset to Mission Mitsubishi and should be promoted immediately. More

Ralph was the most friendly of the salesman. Others were rude and did not do what they said they would do to make ready the vehicle in a timely manner. The car was not properly inspected before the sale to rude and did not do what they said they would do to make ready the vehicle in a timely manner. The car was not properly inspected before the sale to make sure it was safe the road. Tire was damaged and had low pressure. Fluid checks and clean vehicles should be the norm with any sale new or used. Pressure sensor was damaged by service during tire change so again more wait time. Lack of communication between dealer and us when vehicle was ready made the car sit on lot for several days. I would give a strong warning before recommending this dealership but would recommend Ralph as the salesman. More

Buyer beware! This dealership sells vehicles without titles then stalls endlessly or dodges customer calls. Be SURE they have a title before buying from them. Shady tactics. They are very accommodating titles then stalls endlessly or dodges customer calls. Be SURE they have a title before buying from them. Shady tactics. They are very accommodating when you walk in, a pigeon for them, but once they have your money they are threw with you. Be careful. More

Service department is second to none and prices are very reasonable. Staff is very friendly. Felt welcome as soon as I walked in. Waiting area very comfortable. Staff consistently asking if need any assista reasonable. Staff is very friendly. Felt welcome as soon as I walked in. Waiting area very comfortable. Staff consistently asking if need any assistance if you walk around to stretch your legs, etc. More

The dealership personnel were very helpful in explaining the process and every detail that was involved in my acquisition of the car I wanted to purchase. Any one new at this would feel comfortable. There i the process and every detail that was involved in my acquisition of the car I wanted to purchase. Any one new at this would feel comfortable. There is always room for improvement in any and every trade. Good job by Mission. More

I BOUGHT A 2010 LANCER SE BACK IN AUGUST 2010 FOR A REALLY GOOD PRICE. IT TOOK ME 2 WEEKS TO FIND THE PERFECT CAR I WENT TO OTHER PLACES GILLMAN AND WEST LOOP MITSUBISHI AND TO TELL THE TRUTH THEY WANT REALLY GOOD PRICE. IT TOOK ME 2 WEEKS TO FIND THE PERFECT CAR I WENT TO OTHER PLACES GILLMAN AND WEST LOOP MITSUBISHI AND TO TELL THE TRUTH THEY WANTED TO RIP ME OFF SPECIALLY GILLMAN SOME SALES MANAGER SPANISH SPEAKING FROM HONDURAS OFFERED ME A 2010 LANCER DE HE WANTED 2,000 DOLLARS DOWN PAYMENT WITH PAYMENT OF 379 PER MONTH FOR 72 MONTHS TOTAL COST OF $29,288 I GOT SO MAD BECAUSE HE WAS TELLING ME THAT MY CREDIT WAS NOT GOOD. THEN I CALLED MISSION MITSUBISHI AND SET UP TIME FOR A TEST DRIVE. WHEN I GOT THERE DAVID HAD A COUPLE CARS WAITING FOR ME ON THE LOT. AFTER THE TEST DRIVE I FELL IN LOVE WITH MY LANCER AND WE SAT DOWN TO NEGOTIATE THE PRICE AND WE CAME UP WITH THE FOLLOWING DEAL 0.00 DOWN PAYMENT WITH PAYMENTS OF 290.00 FOR 72 MONTHS TOTAL COST 20,800 IF I COMPARE BOTH OFFERS GILLMAN LANCER DE 2010 TOTAL COST 29,288 MISSION LANCER ES 2010 MORE EQUIPED THAN DE TOTAL COST 20,800 SAVINGS: 8488 More