Mission Mitsubishi

great professional serve. lef gillman to come to Mission soley because of Louis Gonzalez service and professionalism. Will come back. It is a pleasure to enter an establishment and immediatley get acknowle soley because of Louis Gonzalez service and professionalism. Will come back. It is a pleasure to enter an establishment and immediatley get acknowledgeed and backed up with honest straight answers and great timely service. Five star rating. More

Tom Villa- I have purchased other new vehicles from Tom Villa- I have purchased other new vehicles from different dealerships in different cities and different states. I live in Austin, Texas and am n Tom Villa- I have purchased other new vehicles from different dealerships in different cities and different states. I live in Austin, Texas and am not afraid to do business with a place that has excellent prices to go with outstanding customer service. These were the two reasons why I chose to purchase my new car from Mission Mitsubishi over places in Austin, Dallas, Houston, and Killeen. It is a great place with a comfortable atmosphere, and everybody there had good attitudes. Internet Manager Tom Villa was helpful and kept communication with me during this process. He was able to find the vehicle I wanted with the options included and at a competitive price. He did a great job representing Mission Mitsubishi and is the reason why I chose to make a transaction here. Overall experience was great. I would recommend this dealership to my friends, family, and anybody that reads this. Thanks Tom Villa! More

Tom Villa was a very helpful and professional sales person,we were not pressured into purchasing a vehicle that we were not interested in; He is a very knowledgeable of his product(s). It really was ni person,we were not pressured into purchasing a vehicle that we were not interested in; He is a very knowledgeable of his product(s). It really was nice to have someone like him to handle our business. More

I have purchased 3 vehicles from this dealer and from the same sales person(Tom Villa), all 3 times got the vehicle I wanted and recieved great service. same sales person(Tom Villa), all 3 times got the vehicle I wanted and recieved great service. More

Louis Gonzales was especially helpful, first putting me with a salesman, then explaining the features of my new Endeavor. When I returned the next week because I did not understand the workings of the Navi with a salesman, then explaining the features of my new Endeavor. When I returned the next week because I did not understand the workings of the Navigation System, he clearly instructed me on how to use it. Whenever I asked a question, I was always referred to Louis Gonzales as the technical expert. The final paperwork with the finance man also went smoothly and quickly. More

Actually we were just looking, but Aaron Sanchez came and convinced us that we could get a really good deal on a new Mitsubishi Lancer GTS. The price was a little more than I expected to pay but finally agr convinced us that we could get a really good deal on a new Mitsubishi Lancer GTS. The price was a little more than I expected to pay but finally agreed on a 60 month payment scheme. We needed to leave or a little while on some business and he said "Take the car." My wife said, no because we may not come to a deal. "He said no, everything is fine, just come back and sign the papers." My wife said, "but the numbers are not going to change." Sanchez said, No. Everything will be the same. We went home and came back with the kids. When we got back...well, we got stuck with the notorious Joe Gonzales. He had me sign all these papers and then we got to the papers with the payment schedule...it was not 60 months...it was 75 months and it wasn't the payment we agreed to it was more. The auto wound up costing thousands more than the agreed upon price...and not only that...Gonzales nearly through us out of his office when we said we're not going to make the deal. Very, very bad attitude that Gonzales..These people really thought I wouldn't read what they had done and would just take the increase. Somebody ought to put these guys out of business because they are big liars and crooks. Buyer Beware don't go into do business with these guys unless you want to pay more for a car that what they told you. Warning!!! Warning!!! Danger!!! Danger!!!! Cut-throat Joe Gonzales makes the deal more costly than you thought...Better take my advice and think twice. More

THERE IS TOO "MANY" WORDS THAT CANNOT DESCRIBE MY SALE EXPERIENCE. To keep this short, OUTSTANDING!! Call Tom on Wendesday evening, talk with him a couple of time on Thursday. Thursday evening, th MY SALE EXPERIENCE. To keep this short, OUTSTANDING!! Call Tom on Wendesday evening, talk with him a couple of time on Thursday. Thursday evening, the Rice family was leaving the dealership in our 2011 Outlander Sports. All within one hour of arriving at the dealership. There is "only" one thing that separate a "A1" salesperson from all the rest, and that is,"put other individuals before your own need". Speaking from a ex Business Development Manager at Tom Benson Chevolet and working with Salesman's to Finance Managers. Tom could have easily told me to come in on Friday, but instead, he ask me one question. What time do you want to meet on Thursday? Thursday, was his day off. That right there tells you a lot about a saleperson. I will be back and I will tell everyone that I run into about my sale experience at Mission Mitsubishi. Thank you Tom from the Rice Family (Jannet, Britney and Me-William). More

Bought a new Mitsubishi Outlander the other day. Had a GREAT salesman and was very happy with the price. But Joe Gonzalez, working in finance, nearly cost Mission Mitsubishi the sale, and guaranteed I'll GREAT salesman and was very happy with the price. But Joe Gonzalez, working in finance, nearly cost Mission Mitsubishi the sale, and guaranteed I'll never be back. He kept "forgetting" that I was purchasing a Mitsubishi Outlander, and twice tried to give me the lower rebates of the Mitsubishi Outlander Sport. Once was understandable, but the second time, I became convinced he was trying to stick me me with a higher price than what I'd agreed to. And then he tried to add a bunch of fees above what his manager had already agreed to *in writing*. He backed down quick, but only because it was obvious I was ready to walk. Bottom line: Watch the numbers VERY closely if you Joe Gonzalez is sitting across the desk from you... More

I've had my Mitsubishi for over 7 years and I've tried several Mitsubishi service centers in town and I was never satisfied with the service. Thank You Louis from Mission, you were friendly and fun to ta several Mitsubishi service centers in town and I was never satisfied with the service. Thank You Louis from Mission, you were friendly and fun to talk to. More

Mission Mitsubishi told my wife and I that we were approved for a used car loan and we signed the agreement and took the car home. A couple weeks later, they call us to come into the dealership and t approved for a used car loan and we signed the agreement and took the car home. A couple weeks later, they call us to come into the dealership and tell us that our original loan was not approved. They put a new loan agreement in front of us and the interest rate went up from 6.5% on our original loan to 20.55% and monthly payments went up over 50 dollars. We refused to sign it and they sent in a manager to try to persuade us. We still refused and when he saw that he was losing us, he offered to make up the difference. At that point, it wasn't about the money. We are not charity cases. It is the fact that they lied to the lender about our down payment in order to get us approved for the loan and send us home with the car knowing that we would not get approved once the bank saw that we had no down payment. At that point, we do not want to do business with a shady bunch of liars and do not want to pay their paycheck. And Joe Escamilla, our original salesperson, never faced us again after the original purchase. Extremely shady. I will never step foot on that lot again and will have nothing but bad things to say about Mission Mitsubishi to anyone looking to buy a car. More