Mission Bay Volkswagen
San Diego, CA
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Christa was so helpful and went out of her way to make sure my expirence buying a new car was perfect! She was always sure to be in touch with me about updates. Very kind and a great sales associate. sure my expirence buying a new car was perfect! She was always sure to be in touch with me about updates. Very kind and a great sales associate. More
Took my 2012 Jetta for the 10,000 Mile Service. I explained to Thomas who is the service writer that the Finance Manager (sales person day off) had me take the car over to the body shop when I picked explained to Thomas who is the service writer that the Finance Manager (sales person day off) had me take the car over to the body shop when I picked it up for delivery because the back bumper was out of alignment and the drive door had a crease at the bottom. The body shop said they would take the bracket off and bend to fix the bumper and the door just needed to be crimped and adjusted. Today on my receipt nothing was noted on the repairs and the service writer said the body shop would do nothing so he took a hammer and did the best he could. I received a call from Cherylann (Customer Service) after hours saying he only took a rubber hammer to the bumper and the car never went to the body shop because they would not do anything. She said the person I talked to at the dealers body shop that had approved the work now works at Toyota. This is unbelievable that a service writer would take a hammer to my car and then I am told the person who approved the work now works for Toyota. This is the second car purchased from the dealership. More
I rate City Volkswagen as one of the best dealers I have dealt with over the years. Ryan Lewis is a Professional salesperson and knows the brand and doesn't waste your time when purchasing. I went into th dealt with over the years. Ryan Lewis is a Professional salesperson and knows the brand and doesn't waste your time when purchasing. I went into the dealership my first car purchase and told him the payment I would like and after five minutes we came to a deal. He sent me over to the restaurant next to the dealer and 45 minutes later I was driving away. Two years later I did the same purchase. I did try the dealer in my city but they were very unprofessional. Randy Read More
Christa was fantastic she did a great job helping me choose my be vw beetle since my vw jetta had just been totaled. I had a great time working with christa and I will definately be going to her for my choose my be vw beetle since my vw jetta had just been totaled. I had a great time working with christa and I will definately be going to her for my next lease. christa was helpful in working within my budget and addressing my concerns, she spent time with me to select the correct vehicle and did not rush my decision. Prior to the day I bought my car Christa was in constant communication with me through email to ensure my process on that day was quick. Thank you do such a great leasing experience ;) More
We have dealt with Christa 3 times now and been equally pleased with her service each time. We would go back again! The price she gets for us is always competative and she always answers questions with gre pleased with her service each time. We would go back again! The price she gets for us is always competative and she always answers questions with great knowledge of the product. We have recommended her and would do so again. More
I started the search for a 2012 Tiguan using the VW site dealer list. City Volkswagen was the first to reply with a vehicle that conformed to my specification and when I arrived at the dealership, Christa D dealer list. City Volkswagen was the first to reply with a vehicle that conformed to my specification and when I arrived at the dealership, Christa De La Torre was friendly, helpful and never pressed the sale. She even volunteered to be at the dealership on her day off so she could deliver the vehicle to us. More
Our sales consultant was Christa De La Torre. A friend recommended her to us and she was great!!!! We have always bought American, but decided to try something other than American or Japanese. We told C recommended her to us and she was great!!!! We have always bought American, but decided to try something other than American or Japanese. We told Christa what we wanted and she found exactly the car we wanted. She was great to work with and explained the car and everything else completely. We are sold on our car and when we decide to buy again, Christa is who will will be contacting. More
Everything about my experience was top notch. Armando was fantastic in every way. My highest recommendation for Armando and all the personnel at City Volkswagen! fantastic in every way. My highest recommendation for Armando and all the personnel at City Volkswagen! More
I buy a car every 10 years or so. I was not looking forward to the experience but City VW was awesome. Everyone was friendly and low-pressure. My salesperson, Christa De La Torre, is a great asset to t forward to the experience but City VW was awesome. Everyone was friendly and low-pressure. My salesperson, Christa De La Torre, is a great asset to the team. She knew all her stats and addressed any concern, however small. I appreciated her friendliness and common sense. I would definitely recommend Christa and this dealership. Thank you! More
My buying experience at City VW on Morena Blv has been the best customer service experience I have received in a very long time. All of the employees were extremely helpful and Knew the details of their v the best customer service experience I have received in a very long time. All of the employees were extremely helpful and Knew the details of their vehicle inventory. Mr. Bernal made me feel comfortable with my buying decision and worked hard to get me an awsome deal. I plan on purchasing my future VW at this location and hopefully Mr.Bernal will be around to assist me again. I will recommend this dealership to all my friends! I am not sure if your sales people have the opportunity to read this review, if so ...thank you all for a quick, easy, hassle free transaction! you guys are the best. Good luck to all of you and keep up the good work. Yours truly, Adriana Garcia Happiest customer/VW owner in town. More