Mission Bay Chevrolet

Routine oil change gone wrong I would love to tell you how awesome City Chevrolet service is, but I can't. I made an appointment for first thing Monday morning to get an oil change I would love to tell you how awesome City Chevrolet service is, but I can't. I made an appointment for first thing Monday morning to get an oil change on my Silverado 2500 and check for what I can feel as a loose front seat, and the service writer told me the loose front seat would cost $150 to diagnose and proceeded to lecture me on how his guys need to get paid, so the rattle in the driver seat i wanted him to look at was going to cost me a minimum of 1 hr regardless of what they find. Seriously? Now I understand that his guys should get paid for work done, but how about you charge me for the ACTUAL time to diagnose if the seat bolts are loose. He was both unfriendly, unprofessional and dismissive and could care less if I patronized City Chevrolet or simply left. I left. I don't recommend City Chevrolet, and will not be coming back. #customerservicefail More

good car leasing experience Just leased a new Chevy Bolt and was assisted by David Metzger, as well as Miguel and Damian... all were responsive to my questions and made the exper Just leased a new Chevy Bolt and was assisted by David Metzger, as well as Miguel and Damian... all were responsive to my questions and made the experience as painless as possible! Everyone was polite and friendly and accommodating. More

New truck purchase I am very satisfied with my purchase of a new truck. It was an enjoyable experience. My family looks forward to working with this dealership again. I am very satisfied with my purchase of a new truck. It was an enjoyable experience. My family looks forward to working with this dealership again. More

Awesome car buying experience! I could not be happier with my recent car buying experience at City Chevrolet. Dania and Ivan were a pleasure to work with. Both of them were friendly I could not be happier with my recent car buying experience at City Chevrolet. Dania and Ivan were a pleasure to work with. Both of them were friendly and very knowledgeable about the vehicle I was considering. I did not get the "I'm going to try and pull the wool over your eyes" feeling like I did from previous dealers. Everything was up front, no back and forth pressure tactics and they gave me top dollar for my trade. This was just one of those times where everything turned out better than I expected. I highly recommend this dealership! More

The people I dealt with was friendly and courteous .They answer my questions in a truthful and strait forward manner. These traits make me believe them . answer my questions in a truthful and strait forward manner. These traits make me believe them . More

Great customer service, very knowledgeable of the car and took a lot of time to make sure I was satisfy with the car. I`m very satisfy with their level of service. took a lot of time to make sure I was satisfy with the car. I`m very satisfy with their level of service. More

My wife and I had such a wonderful experience at City Chevrolet! We got a new 2014 TD Cruze and we love it. Greg Prinz was an awesome salesmen and always helping us out in whatever we may need. Chevrolet! We got a new 2014 TD Cruze and we love it. Greg Prinz was an awesome salesmen and always helping us out in whatever we may need. More

Everyone was so helpful with my purchase. Rod helped me over the phone and Greg was excellent at showing me my new Cruze! Love it! over the phone and Greg was excellent at showing me my new Cruze! Love it! More

We were in the market for a new Chevrolet Volt and had been planning to travel to the L.A. area to get the best price but City Chevrolet matched the lowest price we had located (in Long Beach). Grateful been planning to travel to the L.A. area to get the best price but City Chevrolet matched the lowest price we had located (in Long Beach). Grateful that we didn't have to travel far, we visited the dealership after confirming the out-the-door price online. The internet manager we had been working with (Rod) was not in when we arrived so we were helped by Greg Prinz. Greg was extremely helpful and friendly and took care of us completely. We had already been approved by our credit union for financing so all we needed to do was pick out a color and sign a few papers. We chose not to take the car home that night while we waited for the credit union funding to come through. The next day I received an email from Greg saying I could pick up the car anytime. I told him when I'd be down and he was prepared when I arrived with my fully detailed, fully fueled and fully charged Volt. He spent some time going over the use of OnStar and other features of the car and then I was on my way home. This was a very pleasant new car buying experience. City Chevrolet does not have the feel of the larger corporate dealerships. It's more like a small town dealer with excellent customer service. Katie the Sales Manager was a pleasure to work with as well. I will definitely go to City Chevrolet/VW for future Chevy or VW purchases. More

To begin with, the price is unbeatable: I drove more than 120 miles to city Chevrolet from LA since no one from LA can go near their price. Their service is top notch: my sales rep Tori Liriano drove m than 120 miles to city Chevrolet from LA since no one from LA can go near their price. Their service is top notch: my sales rep Tori Liriano drove me twice to a Carmax eight miles away and waited more than two hours for me to drop off my old car that I sold to Carmax. That's what I call customer service excellence. The sale process is smooth without the usual high pressure car sale experience. If I were to buy another car again, I would not think twice about visiting citi Chevrolet. Oh, I almost forgot to mention, I love my new 2013 Chevy Equinox. More