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Mirak Chevrolet Hyundai

Arlington, MA

3.5
571 Reviews

1125 Massachusetts Ave.

Arlington, MA

02476

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Showing 571 reviews

May 23, 2018

Bad trade in info on my car I was to trade my car in and was told that my car was worth $14.500 then I went to the site on Mirak site Black Book and it said my trade was worth at More

by Alfred Salvi
Recommend Dealer
No
Employees Worked With
Ryan Lehtonen, Ken Wright
Jun 25, 2018 -

Mirak Chevrolet Hyundai responded

Hello Alfred, my name is Jonathan Buck and I’m the director of the Mirak Automotive Group. We are sorry to hear you were unhappy with the value of your vehicle. I would be more than happy to appraise it myself if you would like another opinion on it's value. I also want to explain our process for appraising our client's vehicles. Not only do we have an on site appraiser but we use an app based tool to solicit live bids on every vehicle we appraise to always be able to offer our clients the maximum value. Unfortunately in this case neither us or our extensive network of 3rd party independent buyers were able to make you an offer you thought was acceptable, but we very much look forward to assisting you again in the future.

January 02, 2018

Great customer service I called Mirak Hyundai prior to coming in Norm spoke with me on the phone and was very helpful. The next day when coming to turn in my car and lease a More

by sara.m.burke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Lehtonen, Norm Belzil
December 23, 2017

Long-time relationship Have been purchasing or leasing and servicing cars at Mirak Hyundai for almost 20 years. Friendly and knowledgeable staff. I can't imagine going any More

by markwoodin9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Hahn, Norm Belzil, Kiko Stamboliev
December 20, 2017

Pleased with Dealership Idon’t Usually enjoy the process of getting a car. But this dealership does everything it can to help you get what you are looking for. The whole proc More

by Jane Tavares
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if names but every single person was great, John Waters
December 19, 2017

Mirak Experience Ryan was super thorough and informative. I appreciated the length to which he went to make it such an easy process. Overall, it was a great experience More

by sms61595
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Lehtonen
December 13, 2017

satisfaction overall we are very happy with the purchasing experience. Dave made us feel at home. explained all options re various models/prices and did not appl More

by jsage38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Cuticchia
Dec 13, 2017 -

jsage38 responded

i misunderstood some of the questions when i took the initial survey and obviously the results did not represent our feelings and the great experience my wife and i had while purchasing this automobile. please accept this as our final survey. thank you John and Nina Sahagian

December 08, 2017

Another great leasing experience! Excellent service, knowledgeable, friendly, and very professional staff. I felt like we were treated like family and not ripped off like other places. More

by bcramsey0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Hahn, Kiko Stamboliev
December 01, 2017

thank you! very happy with the service provided in negotiation and preparation of my vehicle. met on the price fairly , went over features and explained options More

by jaspencer777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rooney, James Hahn, David Cuticchia
November 28, 2017

Very Happy Customer!!! Great experience! David is very knowlegeable and was totally a pleasure to work with. He sincerely (not aggressively) wanted to get me I the car I wa More

by jessrufo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cuticchia
November 25, 2017

2018 Santa Fe sport Second vehicle purchased through Mirak. Great customer service both times and they will find any way possible to work with you to get what you want. More

by juancruz211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Hahn, John Waters
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