Mirak Chevrolet Hyundai
Arlington, MA
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Going to the Mirak dealership to purchase a new vehicle was the most pleasant experience Ive ever had buying a car. Jonathan answered any and all questions I had and was at my side for the entire process. was the most pleasant experience Ive ever had buying a car. Jonathan answered any and all questions I had and was at my side for the entire process. He was always available to be contacted by cell phone anytime I had concerns. Very nice person and dedicated to making sure that I was taken care of. Thanks Jonathan! More
Ana, Jonathan and Tim we amazing to work with! Ana originally called me after a website inquiry. She found a great car with all of our requirements - which were fairly extensive. When we went to the originally called me after a website inquiry. She found a great car with all of our requirements - which were fairly extensive. When we went to the dealership Ana introduced us to Jonathan. There was NO wait time and he already knew what we wanted. After the original car we were looking at fell through (totally on our part) they found a different car that met all of our needs and we got a better deal! Completely flexible, limited waiting (even when filling out the paperwork) and we negotiated a deal without any fuss! Great experience and will 100% be back for our next car… More
I was trying to buy a new car from Seoul, Korea. So, I I was trying to buy a new car from Seoul, Korea. So, I had to communicate only by email with the dealer. But, given this limited communication po I was trying to buy a new car from Seoul, Korea. So, I had to communicate only by email with the dealer. But, given this limited communication possibilities, Jonathan was extremely helpful. He even helped me to buy an insurance. I did not know much about the American car insurance market, and he was with me all day long to visit local insurance agent's offices. It might have been very time consuming, but he was friendly from the beginning all to the end. I would definately recommend this dealer to any one that are going to buy a Hyundai car in Boston area. Withoug a doubt, the best car buying experience for me. Two thumbs up!! More
Mirak Hyundai Dealership was a fantastic place for me to go. I am returning to school in the fall, and needed to explore my options for a car. The whole process was rather overwhelming at first, but I decid go. I am returning to school in the fall, and needed to explore my options for a car. The whole process was rather overwhelming at first, but I decided to submit an inquiry through the dealership and received a response immediately. I was able to make an appointment the next day, and met Jonathan, who was able to show me the perfect car for my budget. Jonathan showed me a great certified-used Saturn Ion, with low mileage and within the budget I had for a car. Jonathan was friendly, and made everything extremely easy for a first-time buyer. Jonathan and the sales crew was able to work with the bank to help me finance the car, and laid out all of my options clearly. The best part was that the license and registration fees were included in the purchase, and that my car would be ready immediately. Buying a car was incredibly overwhelming for me at first, but Jonathan made everything simple and clear. I never thought such a daunting task could be made so easy. Thanks so much Jonathan! More
I recently helped my mother with the purchase of a new car from Mirak Hyundai. My first contact with them was through Ana Brkic as the online sales representative. She was extremely courteous, helpful a car from Mirak Hyundai. My first contact with them was through Ana Brkic as the online sales representative. She was extremely courteous, helpful and friendly during the entire transaction. She was very knowledgeable about their product line and responded to all my inquiries in a very prompt and efficient manner. I was also impressed by the level of care she took in monitoring the process to make sure all of our needs were being met even after we had been turned over to the care of another sales person Nick Carco. Even though Nick was taking care of us very well, Ana still took the time to come out and meet us on the show room floor and follow up with us every step of the way, just to insure that everything was going smoothly. It was a pleasure dealing with her and Nick and I would surly recommend Mirak to any of my friends looking to purchase a car. More
This is my third purchase from Mirak Hyundai and I wouldn't buy from anyone else. Customer service is the hallmark of any good business and Ken Wright continues Mirak's long line of excellent sales c wouldn't buy from anyone else. Customer service is the hallmark of any good business and Ken Wright continues Mirak's long line of excellent sales consultants. Ken knew that I was a returning customer and treated me like a member of the Mirak family. Many times sales people feel like they have a sale "in the bag" because the customer has purchased a product before. Not so with Ken and Mirak. Ken worked to get me the best deal, compared lease vs. buy numbers and introduced me to the new hybrid technology. I ended up leasing a sonata hybrid and I couldn't be more pleased. I recently moved about 35 miles from my office so gas milage was key. Ken understood what my needs were and helped me thoughtfully choose the sonata hybrid. I have always had great experiences with Mirak and I would recommend Ken Wright and the Mirak team every time! Rick C. More
Mirak is a great dealership. Buying my new Sonata was painless and pleasant. The people I dealt with were knowledgable, helpful and professional. I would recommend Mirak to all of my friends and family painless and pleasant. The people I dealt with were knowledgable, helpful and professional. I would recommend Mirak to all of my friends and family. More
Everyone who helped us was kind, professional and knowledgable. This was an excellent experience and we would recommend Mirak to anyone. The work that we had done was first rate. They informed us on knowledgable. This was an excellent experience and we would recommend Mirak to anyone. The work that we had done was first rate. They informed us on how long it would take, and they were finished earlier than expected. Truly a great experience. More
Exceptional interaction from the beginning with my initial inquiry with Alicia, the test drive and finally through financing and delivery. Usually buying a new car is such a hassle - everyone involved initial inquiry with Alicia, the test drive and finally through financing and delivery. Usually buying a new car is such a hassle - everyone involved made this an unusually pleasant experience. The test drive with John was pressure-free, same with the pricing from Norman, and finally the financing with Tim. He went the extra mile for us. Thanks! Mike More
I bought a new Tucson On February 28, 2011 from Mirak. When I was first looking at cars, I had no idea what type of car or suv I wanted/ needed. After meeting John Waters he helped me narrow down my needs When I was first looking at cars, I had no idea what type of car or suv I wanted/ needed. After meeting John Waters he helped me narrow down my needs when it came to picking the right car for me and my son. He allowed me to test drive the suv with the car seat installed, this was a great recommendation that he made so that I could see how much room I would still have in the back seat. We placed the jogging stroller in the truck portion as well. Once the car was purchased I needed to have the car seat properly installed, John Waters took me down to the service department. Bruce Trieber worked effortlessly to make sure that the car seat was hooked up in the safest way. This took about an hour of time and I could not be more grateful . Having men and women properly trained in car seat installations is a must have when dealing with purchasing a new car. If it had not been for Bruce and several other team members I would have had to contact the local police station and set up an appointment, this would have taken more than one hour of my time. After I purchased the Tucson, I was instructed that there were many "accessories" that I may want to check out because of having an infant. Spillage can happen as well as many other accidents. John Knapp showed me a wide array of "splatter mats" and seat covers that would fit over the back seat where my child's car seat would be. Again, another wonderful feature that was supplied to me. In my humble opinion having men trained in the functionality of a car is the best service one could get. Many of the recommendations that were made by John Waters, John Knapp and Bruce Trieber were not things I even thought about. In closing, my experience was top notch; Mirak not only stands by their cars but insists on having first rate employees. Best, Rachel K. McHugh More