Mirak Chevrolet Hyundai
Arlington, MA
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I had a wonderful experience at Mirak. The car color I wanted was not in, and they were happy to look around and found a match very quickly. Everyone I interacted with was very helpful and honest with wha wanted was not in, and they were happy to look around and found a match very quickly. Everyone I interacted with was very helpful and honest with what they thought was the best fit. They definitely put me at ease for my first car-buying experience, and I never felt like I was being pressured. I would definitely recommend this dealer to someone who wants a stress-free buying experience. More
From the time the estimate was written to the time that the car was finished I can not fault anyone at your establishment.The car was finished in a fairly timely manner, it was CLEANED AND READY when Doug the car was finished I can not fault anyone at your establishment.The car was finished in a fairly timely manner, it was CLEANED AND READY when Doug said it would be. These two men, plus the technician that did the actual work are a credit to your organization. I have done business with you in the past and I will do so again in the future. THANK YOU AGAIN. JOHN FOURNIER More
I came into Mirak Hyundai initially to test drive a Sonata and get some general info. The vibe from the dealership in general and from our sales contact Jonathan Buck in particular was helpful not push Sonata and get some general info. The vibe from the dealership in general and from our sales contact Jonathan Buck in particular was helpful not pushy. Other dealerships make that initial test drive/comparison trip a hassle with hard-sell, canned spiels, etc. In follow-up emails, Jonathan gave me straightforward info and price estimates on the particular Sonata & options I was looking at. Getting email quotes from other dealers was often like pulling teeth, as they pressed to get you into the dealership instead "today or tomorrow". Our final negotiations, closing, etc., were low key as well. I'd recommend Mirak and Jonathan to anyone looking to car-shop at their own speed and not get into a lot of 'what will it take to get you into this car today/let me talk to my manager'-style haggling. More
We had a great experience with Mirak and in particular with Ken Wright, who sold us our 2011 Hyundai Santa Fe. Ken took the time to talk with us and get to know our needs and did not push us into our pur with Ken Wright, who sold us our 2011 Hyundai Santa Fe. Ken took the time to talk with us and get to know our needs and did not push us into our purchase. He was able to get us a great deal on a demo vehicle, enabling us to get the upgrades we wanted for the price of the mid-grade model. He also noted that when we were test driving the Santa Fe, I noted that I liked the rubber floor mats. It turned out that the mats were not a standard accessory, and instead were the sales manager's, as he'd been driving the demo vehicle. Even though it wasn't a deal breaker for us, Ken arranged for us to get a full set of rubber floor mats at no additional cost to us. More
I am very thankful for the great experiences I have had at Mirak. The employees are professional, caring, and very nice to work with. I highly recommend this dealership because of the standard of work that at Mirak. The employees are professional, caring, and very nice to work with. I highly recommend this dealership because of the standard of work that is carried out and the people who do it! More
I have been shopping for vehicles for about two months I have been shopping for vehicles for about two months and hadn't checked out Hyundais. However, upon meeting Ken and checking out the Touring, I I have been shopping for vehicles for about two months and hadn't checked out Hyundais. However, upon meeting Ken and checking out the Touring, I instantly knew this was a dealership I could trust to conduct my transaction. Not only did I feel like this car was "the one", but had no issues or concerns with Ken's opinion and professionalism. More
I've had several (SEVERAL) bad experiences with car dealers, and I let Jim know this the first day I met him. He made the whole experience very easy for me by keeping me updated with info about the ca dealers, and I let Jim know this the first day I met him. He made the whole experience very easy for me by keeping me updated with info about the car I was interested in purchasing, and providing me with all the opportunity I needed to ask questions, change my mind a million times and overall just be a pain (ME, not Jim....). In the end, he was very patient with me, as were all of the staff at Mirak, and I have a much different opinion of car dealers thanks to them. I also have a wonderful new (used, but new to me!) car, that I feel I got a good deal on. Thanks to everyone at Mirak, especially Jim. I'm sure I'll go back if I need anything car-related. Katie W. More
I am a 77 yrs old former college professor and have been living in the States for the last 46 yrs. Since coming to the States I have never experienced such an outstanding efficiency as the one I encountered living in the States for the last 46 yrs. Since coming to the States I have never experienced such an outstanding efficiency as the one I encountered with your dealership. Thank you for the excellently done job, do not change! More
I have had my '07 Saturn for a little less than 5y & have been having MAJOR issues over the past 6-9m! The service techs I have dealt with have always been VERY friendly & so helpful! Iiterally feel lik have been having MAJOR issues over the past 6-9m! The service techs I have dealt with have always been VERY friendly & so helpful! Iiterally feel like family now! Craig recently assisted me MAJORLY in assisting me w/getting rid of this lemon of a car! I can't wait to get into my NEW vehicle! Craig & staff you have an AWESOME team! Keep it up! More
CRAIG IS AMAZING - HE IS PROFESSIONAL, KNOWLEDGEABLE, AND UNDERSTANDS THE TRUCK'S WORKINGS! He diagnosed and fixed the truck - and was very considerate of the time frame it needed to get done in. His custo UNDERSTANDS THE TRUCK'S WORKINGS! He diagnosed and fixed the truck - and was very considerate of the time frame it needed to get done in. His customer service outshines every car place I have ever had service in! He knows his stuff - explains everything in understandable terms and fixed the car perfectly. They are a really busy place - and there is a lot going on, but somehow Craig makes you feel like you are the only customer there! More