Mirak Chevrolet Hyundai

Jonathan was a pleasure to work with while buying my first new car. The process was hassle free, straightforward, and enjoyable. I would recommend buying a car from him to anyone. first new car. The process was hassle free, straightforward, and enjoyable. I would recommend buying a car from him to anyone. More

Kenny was excellent from the start. No pressure, easy to communicate with, got the job done. At first I test drove a Silver 2012 Sonata, was so-so on the overall looks of the car, but went back after the h communicate with, got the job done. At first I test drove a Silver 2012 Sonata, was so-so on the overall looks of the car, but went back after the holiday and Kenny told me that the silver one had been sold, but that they still had a white one on the lot. I took a look and immediately loved the two-tone beige and black interior. Kenny let me take it myself up to our house to show my wife. Kenny is a fine professional and as I said easy to deal with yet efficient and gets the job done! I also thoroughly enjoyed dealing with a local dealership. I guess when you can actually see the dealer from the window of your house, that makes them local!!! I would recommend Mirak and Kenny to anyone. More

Our dealer, Jonathan Buck, was a fantastic and friendly salesman who answered our questions courteously and helpfully every step of the way. He was patient and honest at every turn. However, we did not salesman who answered our questions courteously and helpfully every step of the way. He was patient and honest at every turn. However, we did not have a good experience with the person from the finance office. Unfortunately, we did not get his name. He was pushy, unfriendly, and a poor communicator. At best, he was unclear or forgetful, and at worst, dishonest, as he did not tell us about a large fee for acquiring a loan through the dealership that would have influenced our decision. In conclusion, Jonathan Buck great, finance guy condescending and uncooperative. More

I have bought upwards of 15 cars in my life time and had many sale people of many different qualities. I believe that I make my purchases not solely on the car I'm about to buy but on the trust that is buil many sale people of many different qualities. I believe that I make my purchases not solely on the car I'm about to buy but on the trust that is built during the brief interaction between sales person and customer. I can say without reservation that our salesperson, Nick Carco was amongst the best I've ever had. My wife and I were greeted with a warm and friendly reception and felt comfortable from start to finish. We weren't rushed or pressured but guided through the sales process. I often leave a dealer feeling as if they got the best of me regardless what I ended up paying. This was not the case with Nick. The financing man, Tim, was equally knowldgable and assuring. It's truly not often I've ever had the urge to say that. Overall, I'd recommend Nick, Tim and Mirak to friends and family. More

Once again I have come to this dealership and needed help and I was given their best support ever again. I didn't have money for a rental and I knew the car repair would cost me at least 500.00 on top of th and I was given their best support ever again. I didn't have money for a rental and I knew the car repair would cost me at least 500.00 on top of that the repairs are going on my moms credit card so I am really struggling. I was straight forward with Craig and Larry and they looked to see what they could do. Within minutes Craig made a call and guaranteed me a rental. This was only the beginning of my problems and solutions. I later found out the work would cost 2800.00 and I began to cry. Yes they could have put me in a new car but I was not prepared for that. I called Saturn because I purchased all of their extended warranty programs and I prayed that this fell under that clause. Craig got involved and spoke to someone at GM and next thing they offered me 1100.00 toward the bill and I would be left with a 2000.00 balance. Maybe it still is high but its the effort that Craig went out for me to even get me some kind of help on the repair cost. He made me feel like he cares. Everytime I come there I feel like he takes special care of me. No I am not some young pretty blonde with a banging body. I am a 51 yr old black female and I live in Braintree. As long as I keep getting the quality of service I get from Craig and his staff I will keep driving miles to get there. I am so grateful. Thank you. Sharon Canty More

My family and I have been purchasing vehicles at this dealer for a number of years. What keeps me coming back is the service. Paul DeFeo in the Service Department is exceptional with customer service an dealer for a number of years. What keeps me coming back is the service. Paul DeFeo in the Service Department is exceptional with customer service and vehicle knowledge. His dedication and professionalism makes returning to Mirak to purchase another vehicle a very easy decision. The ownership and sales staff(Jeff Calder and Jim Shannon) are very accomodating and make the purchasing process very low pressure and seemless. There are obviously many dealerships in the Greater Boston area. Mirak sets themselves apart with their commitment to making the buying process as friendly and comfortable for the customer as possible, and they back it up with their superior Service Department. More

Dealing with Jonathan Buck at Mirak was a refreshing experience. He was helpful about our requirements and answered all our questions. There was no pressure, extraneous verbiage or reinforcements. He experience. He was helpful about our requirements and answered all our questions. There was no pressure, extraneous verbiage or reinforcements. He handled the sale in an efficient and businesslike manner. When we picked up our car, he took time to go over all the features and operation of the vehicle. From beginning to end, he was always there to make the auto buying experience a pleasant one. More

1. They were very prompt in response to my online inquiry 2. Ana was a great "advance" person and made me feel comfortable pursuing a deal 3. Nick was very sincere and I didn't get the sense that he inquiry 2. Ana was a great "advance" person and made me feel comfortable pursuing a deal 3. Nick was very sincere and I didn't get the sense that he was trying to squeeze me at all. I've been leasing cars since 1995 and I think I know my way around the process. I think I got a fair deal, and I also think they are making money on the deal. That works for me; it should be a two-way street. 4. If I wasn't satisfied, would I have gone back in 3 days and leased another Sonata? More

As for Craig: He is an excellent manager of this service center. He always helps staff with smiling face when the staff have hard time to solve the problems of cars, and he always tries to make customers sa center. He always helps staff with smiling face when the staff have hard time to solve the problems of cars, and he always tries to make customers satisfied and happy. He is a really good worker. As for Paul: He is a great engineering service man and he always tried to do his best to find a best and good way to solve the problems that customers face on. Also, he is trying to finish the work by on time and promptly. More

Overall, the service and friendliness were very good, however there were some hiccups along the way involving financing that could have (and should have) been avoided. The rush to make a deal overshadowe however there were some hiccups along the way involving financing that could have (and should have) been avoided. The rush to make a deal overshadowed need to make it a smooth process for the buyer. While I would rate Jonathan as an excellent salesperson, my overall experience with Mirak was only a 3 or 4 out of 5. More