Miracle Toyota of North Augusta

Great, Quick Service Always pleasantly surprised at how fast service is completed at Bob Richards on our Tundra. A "well tuned machine" is the best way to describe it. Ha Always pleasantly surprised at how fast service is completed at Bob Richards on our Tundra. A "well tuned machine" is the best way to describe it. Have 2 other vehicles from other dealerships that I no longer even try to get a regular service performed at (3 hour wait for an oil change). Crystal is always friendly..... More

Customer Care: "Love my dog, love me?" It's great to be able to ask for and deal with the same employees when you know them and they know you and how much you care about your vehicle. "Lov It's great to be able to ask for and deal with the same employees when you know them and they know you and how much you care about your vehicle. "Love my dog, love me?" When I ask questions about this, that or the other thing that may seem like "dumb" questions to some people, they understand and do not hesitate to explain in "layman's terms" or even show me. On one occasion Carl brought a part into the waiting room to let me see what was happening because I told him I didn't understand. On another occasion Carl showed me the huge nail/screw that was in my tire. On this last visit, Desiree brought in the cabin filter and the engine filter to show me the condition they were in. They let me make the decision to fix, replace or not. That, to me, is customer care. They care about my car as much as I do. It is important for me to know the results of their evaluations of my vehicle and they are not going to perform any work on my vehicle that I didn't previously approve of. More

Awesome customer service Fast friendly customer service is the number one reason why I buy and get my car serviced at Bob Richard Toyota. Crystal Grice is the frendlist auto Fast friendly customer service is the number one reason why I buy and get my car serviced at Bob Richard Toyota. Crystal Grice is the frendlist auto technician that I have ever dealt with. She always greets you with a smile. More

A happy customer They are always friendly, respectful and fast. Plus, they do the job right!! I am very happy with my Toyota and the service I receive! They are always friendly, respectful and fast. Plus, they do the job right!! I am very happy with my Toyota and the service I receive! More

Excellent service! Very pleased with service we received from the staff at Bob Richards.. Craig was very knowledgeable about all accessories of the car. Thank you for a Very pleased with service we received from the staff at Bob Richards.. Craig was very knowledgeable about all accessories of the car. Thank you for a wonderful experience. More

Great to do business/ very professional sales staff, no high pressure to buy, helpful in describing all of the various features of the vehicle. The salesman was a great he very professional sales staff, no high pressure to buy, helpful in describing all of the various features of the vehicle. The salesman was a great help in finding the vehicle with the items I wanted and showed me more than one choice, allowed a test drive of any and all that I wanted with no pressure. More

Exceptional 3 words: ASK FOR KELVIN !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! tell him LaToya sent you he will help you get in what you want and will be there if you h 3 words: ASK FOR KELVIN !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! tell him LaToya sent you he will help you get in what you want and will be there if you have any questions after you leave. GREAT AT WHAT HE DOES!! More

2017 Dodge Journey Very pleased with the help and service provided by the staff at Bob Richards. Explained we needed larger car to transport my disabled boyfriend and wh Very pleased with the help and service provided by the staff at Bob Richards. Explained we needed larger car to transport my disabled boyfriend and wheelchair. They worked with us to find a match. Thanks Again for your help and service. More

Great Service, thoughtful and caring Staff!! As soon as I stepped into Bob Richards Toyota, I was greeted with smiles. This was by far the best service that I've had in any car dealership. They As soon as I stepped into Bob Richards Toyota, I was greeted with smiles. This was by far the best service that I've had in any car dealership. They even went to the great extent to drive all the way to Atlanta, Georgia from South Carolina to get my cosigner to sign the deal! Thank you so much, Beverly, Byron, and Nicholas. I am definitely going to drive with new wheels off to the sunset. More

Great service! Mr. Carl Reed was very kind and helped us as soon as we walked into the service entrance. He was also very knowledgeable about the issues we were expe Mr. Carl Reed was very kind and helped us as soon as we walked into the service entrance. He was also very knowledgeable about the issues we were experiencing with our Corolla! More