Miracle Toyota of North Augusta
North Augusta, SC
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Sales person Jamarcus was great. Other portion not as much. Jamarcus was a great help and very willing to work to get a deal for me and my husband. we were both there to buy vehicles. We did have a baby with us Jamarcus was a great help and very willing to work to get a deal for me and my husband. we were both there to buy vehicles. We did have a baby with us and we were there 7 hours, that is a little extreme, but we left satisfied with our cars and payments. Everyone was very friendly. Far above Toyota in Augusta. What was VERY upsetting is that we got a call a week later that they forgot to have us sign a paper and needed us to come up there. We came one day and waited, on our daughters birthday, and had to leave because the wait was so long. So we drove all the way back, 30 miles from home, the next day to sign these papers. We get there and it is not just papers. The manager went into a long excuse making sure he repeated several times that it was not his fault, he was not there, about how our papers were wrong. Luckily for my husband, his payment did not change. They went into some garbage that my payment was going to be $100 more. They had me in tears coming at me with that. They said I couldn't be a loyal customer because of my credit. Even though I have been with Toyota, on my own, since I was 21 an NEVER been late on a payment EVER. PLUS BOTH cars we traded in were Toyota and they were BOTH in my name. They eventually worked it out where my payment was only $1 more, which they should have done LONG before I walked back in that building. I recommended my parents to buy a car from you. They happened to be there that day. Had I been screwed over, my dad said he would walk out and go back to Toyota in Augusta. Luckily it turned out ok, and my dad bought a Tundra. So you got 3 sales because of me. I thought I would get just a little better treatment then to be blindsided and made to cry. I allowed both my vehicles to be traded at your company for two brand new cars and told my parents to go up there right away and get a truck, and they did. I would have thought someone would have sent me a thank you or some kind of reward for that. I mean, 3 car sales is a lot of money! Again, Jamarcus was great, he even put gas in my car again for driving out there 2 more times! I feel bad my parents didn't ask for him because he was great and I would have loved for him to get the sale. We will come back for Jamarcus again and hope that the rest of the experience goes a little better. More
Awesome My experience was great. I would recommend the dealership and Swan. Kyle worked really hard to get me in my car. I'm grateful for the friendly staff. My experience was great. I would recommend the dealership and Swan. Kyle worked really hard to get me in my car. I'm grateful for the friendly staff. More
Excellent Sales experience! Am thrilled with our recent RAV4 purchase for my daughter who is going off to school. From Sales to Finance it was a very smooth and efficient proces Am thrilled with our recent RAV4 purchase for my daughter who is going off to school. From Sales to Finance it was a very smooth and efficient process. Couldn't be happier! More
Great Experience!!! Everyone made the buying experience a great one. They gave me an acceptable trade allowance, found me a good interest rate, and unexplained all of the Everyone made the buying experience a great one. They gave me an acceptable trade allowance, found me a good interest rate, and unexplained all of the cars features. I am very happy and would recommend you to my friends and family. More
It was great They made me feel very comfortable and Antywan & Brad made sure that I left with a great vehicle! I'm glad I listened to Antywan and came in to the de They made me feel very comfortable and Antywan & Brad made sure that I left with a great vehicle! I'm glad I listened to Antywan and came in to the dealership! More
Toyota Tacoma Great sales help - really worked hard to make my deal! 4X return customer - recommend highly. Matt and Brad did a great job and didn't try to oversel Great sales help - really worked hard to make my deal! 4X return customer - recommend highly. Matt and Brad did a great job and didn't try to oversell us. Brad found us a great rate! More
Great Experience!! I'm so glad I came to Bob richards! They made the car-buying process so easy and made me feel welcome there. I will definitely be returning for my nex I'm so glad I came to Bob richards! They made the car-buying process so easy and made me feel welcome there. I will definitely be returning for my next car! Thanks! :) More
Best in the Aiken / Augusta area Work with the customer to get exactly what you want. Excellent and fully explained trade in allowance. Dealer new car discount was great, to g Work with the customer to get exactly what you want. Excellent and fully explained trade in allowance. Dealer new car discount was great, to get me where I needed to be. More
Amanda was great One thing it took hours to get the paper work done. My truck was due in Monday, but it was sold .Had I not called I would have never found out. I thin One thing it took hours to get the paper work done. My truck was due in Monday, but it was sold .Had I not called I would have never found out. I think a courtesy call should have been made to inform me of the situation. More
Amazing!! Very friendly staff that tries their best to work with you and your budget. They maintained professionalism while trying to make car buying less stres Very friendly staff that tries their best to work with you and your budget. They maintained professionalism while trying to make car buying less stressful. More