Miracle Toyota of North Augusta

Excellent Our buying experience at Bob Richards Toyota was excellent. All of the employees were courteous and customer friendly. Everyone willing to help no Our buying experience at Bob Richards Toyota was excellent. All of the employees were courteous and customer friendly. Everyone willing to help no matter if they were your salesperson or not. Our salesperson Quiton Pulley was very attentive to our wants and needs. More

Awesome service after the sale. I was greeted quickly. The staff was awesome. They listened to my concerns. They quickly solved my issue and hot me back on the road. They truly st I was greeted quickly. The staff was awesome. They listened to my concerns. They quickly solved my issue and hot me back on the road. They truly stand behind what they sell. Awesome service after the sale. More

go to xxxx! I’ve done business with Bob Richards at their Nissan store in the past. So I figured the experience would carry over to their Toyota store. I WAS I’ve done business with Bob Richards at their Nissan store in the past. So I figured the experience would carry over to their Toyota store. I WAS DEAD WRONG!!!!!! I was shopping for a 2019 Highlander XLE. I had done my homework and there is about a $7000 rebate on these vehicles right now and also 0% financing with an additional $1250 in incentives. So if the MSRP is $41,000 that’s $8250 in incentives, making the price $32,750. It’s too bad this dealership will not honor it. I’m sure they will have some xx rebuttal to this, but it doesn’t matter anymore. I will never purchase a vehicle from them again, and in a family of 6 drivers, it’s their loss not mine. We buy 1 new car every single year. Now here is the part that ticks me off the most, and will be reporting them to the Better Business Bureau for, as well as repeating this same complaint to not only Toyota North America, but also reviewing them on every single website I can possibly find to write them a review. I called in and spoke to the Internet Sales Manager (Mathew Haley). He told me “bobs promise” was that if I had a quoted price on an identical equipped vehicle, he would beat it. But would not give me a price on the phone when I had showed him everything prior to coming to the dealership. When I got there, he did not want to honor that price and was pretty rude about it. He passed us over to Angel the sales manager on the floor. They were sitting within 2 feet of one another. Angel ran his numbers and after showing him what I had already been quoted by Milton’s ruben Toyota, insults me with a stupid quote of $34,701 which was $1500 higher than what I had showed them. So after wasting my time, getting me off work for the day to come and buy the car because I work 7 days a week and a minimum of 85 hours a week. And was promised a better deal. So to sum things up, they will lie to you and are full of deceitful behavior to get you there and rip you off. To top that all off, they were rude, inconsiderate and raised their voices with me as a customer. If that wasn’t enough, angel offers me $10 for coming out there in gas money. How insulting can you get? Arrogant, deceitful, inconsiderate, etc. this is what describes Bob Richards Toyota. I recommend taking a short drive to Atlanta and buying whatever you would like their. But this place is not worth spending your money at. P.s. Do Not bother telling me you are under new ownership. If that were the case, you would no longer be “Bob Richards Toyota”. More

Third Car Purchase In A Row From Bob Richards I had a fantastic experience at Bob Richards. Everyone was very accommodating and helpful. I plan to purchase many more vehicles from the Bob Richards I had a fantastic experience at Bob Richards. Everyone was very accommodating and helpful. I plan to purchase many more vehicles from the Bob Richards Automotive Group in the future. More

Certified Purchase Derrick Corbitt was energetic and enthusiastic about showing me vehicles.. On the other hand, Angel Vargas seemed like he didn't really care about my Derrick Corbitt was energetic and enthusiastic about showing me vehicles.. On the other hand, Angel Vargas seemed like he didn't really care about my questions or concerns. It felt like he wanted me to buy the car quick or "get out". I am glad I did not have to deal with Angel as much or I probably would not have made the purchase. Furthermore, Michael Arthur was extremely nice and welcoming. I really appreciated that he took his time in answering my questions. I never felt like I was being pressured. My biggest gripe about this whole experience was the waiting time to get into the finance office. I had to wait 2.5 hours to get into the finance office after I had selected the vehicle. Although when it was my turn, Byron was quick in getting the paper work. More

new car purchase Excellent experience.Josh,Michael,Antonio,and Desiree were all kind, helpful, patient and proficient.This has been my best buying experience, which in Excellent experience.Josh,Michael,Antonio,and Desiree were all kind, helpful, patient and proficient.This has been my best buying experience, which in the past has been a drudgery.I highly recommend this team to anyone who wants to purchase a vehicle. More

Top notch! This dealer gave me what I asked for without trying to sell me more than I needed. I was short of time and they accommodated my needs with great attit This dealer gave me what I asked for without trying to sell me more than I needed. I was short of time and they accommodated my needs with great attitudes. More

Helpful and Frendly Michael made me feel welcome . Listen to all that I had to say in order to get the best deal that would meet my needs.' Michael made me feel welcome . Listen to all that I had to say in order to get the best deal that would meet my needs.' More

Awesome cust service The dealership valued my time as a customer. Would have been able to complete my purchase in a little over an hour if I didn’t have to wait for my bet The dealership valued my time as a customer. Would have been able to complete my purchase in a little over an hour if I didn’t have to wait for my better half to get off from work. Excellent selection in vehicles I was looking for and management was straight forward and didn’t waste my time. More

Very positive experience when buying a used car Michael Arthur was my Sales Consultant and he was very helpful and patient while we looked at the truck I was interested in on a cold rainy day. I wen Michael Arthur was my Sales Consultant and he was very helpful and patient while we looked at the truck I was interested in on a cold rainy day. I went back the second day which was a cold rainy day as well, and he was just as helpful. He looked out for my interest and had everything ready when I returned the third day to pick up the truck. I would highly recommend Mike to be the person you buy your next car from. Brad McDuffie made completing the paperwork painless and Josh Boykin was customer driven which added to the overall positive buying experience. Thanks guys! More