Miracle Toyota of North Augusta

A "painless" experience at Bob Richards. Normally, we hate to go shopping for a new car. It's always high pressure to get us to buy a car that day. It comes first from the salesperson or if Normally, we hate to go shopping for a new car. It's always high pressure to get us to buy a car that day. It comes first from the salesperson or if not him, always from the manager who comes to talk final figures and why they can't possibly meet the price we want. And then as we're ready to walk out the door, "somehow" they "might" be able to make it work after talking with the big boss. We have already been followed out the door into the parking lot trying to get us to come back in. We received none of that at Bob Richards. Both our salesman and the manager were very informative and did not try to pressure us at all when we said we needed to go home and look over our budget to see if we could afford the car. Because of the way we were treated, we were very happy to come back a couple days later and purchase the vehicle we wanted. Kudos to all the staff at Bob Richards. More

Outstanding Service Our experience was amazing, we went just to get a feel for the new 4Runner and never felt pressured. We were so impressed with the service provided to Our experience was amazing, we went just to get a feel for the new 4Runner and never felt pressured. We were so impressed with the service provided to us by Preston and the other employees. Preston Hubbard listened to what we wanted and the price range I was comfortable being in and worked to find the right vehicle for me. We never once felt as though we were just another sale. We left extremely happy with our new SUV and the service provided to us. I would 100% recommend Bob Richards, especially Preston! More

Didn't have a long wait. Our experience at Bob Richards, was good. When your buying a vehicle the total wait time went down a lot. We was very impressed with that, also our sa Our experience at Bob Richards, was good. When your buying a vehicle the total wait time went down a lot. We was very impressed with that, also our sales person was very nice, she explained everything to use in a humorous manner, which made our wait time seem short. More

Awesomeness Rachel did an awesome job with us. She made my wife feel very comfortable and never rushed us or tried to pressure sell ever. I'm very very happy wi Rachel did an awesome job with us. She made my wife feel very comfortable and never rushed us or tried to pressure sell ever. I'm very very happy with the purchase and what they gave us for are trade. Would DEFIANLTY buy another vehicle from Bob and Rachel!! More

It was outstanding I had the most outstanding time using your dealership. I was on the prowl for a specific kind and color of vehicle. I found what I was looking for at I had the most outstanding time using your dealership. I was on the prowl for a specific kind and color of vehicle. I found what I was looking for at Bob Richards Toyota. Rachel Long was very helpful in helping my wife and I find our perfect vehicle. I would recommend your dealership to anyone who is in search of there dream vehicle also. More

New car experience Our encounter with Bob Richards, was an excellent experience. I would highly recommend your dealership to anyone. I would especially like to thank Jos Our encounter with Bob Richards, was an excellent experience. I would highly recommend your dealership to anyone. I would especially like to thank Jose and Antwon for their patience and honesty. They took their time in making our visit a pleasant one. This is the first time for us at Bob Richards, and without fail I would come back. Thank you for making this a nice experience. More

Great service from Doug! Very professional & friendly I brought my car in for 25,000 mile check. The service was very quick and waiting room was spacious and comfortable . Doug was extremely helpful and m I brought my car in for 25,000 mile check. The service was very quick and waiting room was spacious and comfortable . Doug was extremely helpful and made me at ease. More

New 4Runner Joel was wonderful in assisting us with our new 4Runner!!! He didn't push us toward something we didn't want and was very accommodating ton our needs. Joel was wonderful in assisting us with our new 4Runner!!! He didn't push us toward something we didn't want and was very accommodating ton our needs. We told him what we wanted; he and the dealership found exactly what we wanted and had the 4Runner brought to us. This was a very smooth and pleasurable experience. Joel even entertained our 2 small children while we finished the paperwork. Thanks for everything! We greatly appreciate all of the help and hard work!!! More

Professional and courteous. Everyone we dealt with were friendly and helpful. We received a great deal from the sales manager after the very able assistance of the sales person. Everyone we dealt with were friendly and helpful. We received a great deal from the sales manager after the very able assistance of the sales person. The finance office was great and got us the rate we wanted. More

Antywan was GREAT! All went well with sales but finance seemed to be a little overworked, busy, distracted. I went into finance having agreed to a four year contrac All went well with sales but finance seemed to be a little overworked, busy, distracted. I went into finance having agreed to a four year contract with Antywan but after much paperwork signing, Mr. Whitfield happened to say the monthly amount for six years. At this point I had to correct him and some of the paperwork had to be repeated. There seemed to be a disconnect between finance and sales. That being said it was well after 7PM and I am sure all were ready to go home. The young greeter lady was very nice and checked on us a couple of times while we were in the parking lot. I can't remember her name. More