Miracle Toyota of North Augusta

Efficient service Service advisor Crystal greeted me promptly when I arrived and gathered information quickly. When the 15K mileage service was completed in about one Service advisor Crystal greeted me promptly when I arrived and gathered information quickly. When the 15K mileage service was completed in about one hour, she also gathered and corrected contact information for my husband's and my cars. Crystal was helpful and efficient! More

Good service, pleasant people, a little long waiting A 10K service took 1 hr 30 min on a busy Friday morning. Next time I'll go in on a Tuesday or Wednesday afternoon. A 10K service took 1 hr 30 min on a busy Friday morning. Next time I'll go in on a Tuesday or Wednesday afternoon. More

Service Appointment This visit was a good experience. The service advisor went out of her way to assist me with the work being performed on my truck. This visit was a good experience. The service advisor went out of her way to assist me with the work being performed on my truck. More

Good service I called on the same day that I require the service and they were able to give me a time that was convenient for me. My wait time wasn't very long. An I called on the same day that I require the service and they were able to give me a time that was convenient for me. My wait time wasn't very long. And I'm quite satisfied with my experience. More

12 month check up As always a very pleasant experience. They always are extremely friendly and service your car in a very timely fashion. I wouldn’t go anywhere else t As always a very pleasant experience. They always are extremely friendly and service your car in a very timely fashion. I wouldn’t go anywhere else to buy a car. More

Service managers and mechs are tops My usual service writer at Bob Richards, Ms Desiree Grayson, has given me outstanding customer service. She is always polite, friendly and profession My usual service writer at Bob Richards, Ms Desiree Grayson, has given me outstanding customer service. She is always polite, friendly and professional. She listens carefully to me. She arranges quickly for me to look at parts that have broken whenever I ask to see them, and sets me up with a mechanic, if need be, to explain what he did. All the mechanics I have met through Ms Grayson have thoroughly and politely explained their work and shown me what failed or needed replacing. I have NEVER had that kind of service before in over 50 years of owning cars. During my last service call for an oil change, I meant to ask for the 3-oil-change package, but forgot. Ms Grayson had reviewed my record before I got there and asked if I wanted that package again. I did, and I bought it. On occasions when Ms Grayson is not there, the other service writers at Bob Richards have given me excellent service, too. I would never take my Avalon anywhere else. More

Both gentlemen were exemplary! In my opinion, Mr. Quinton Pulley and Mr. Byron Duvernay showed a high level of professionalism in their business dealings regarding the Toyota dealer In my opinion, Mr. Quinton Pulley and Mr. Byron Duvernay showed a high level of professionalism in their business dealings regarding the Toyota dealership. They were both knowledgeable, polite, patient, friendly and outgoing, and genuinely concerned about me as a customer. It was a pleasure dealing with these two individuals! More

Wonderful Services Desiree was wonderful to work with and you are lucky to have her. Its hard to find hard working and courtesy people like her. I also would like to add Desiree was wonderful to work with and you are lucky to have her. Its hard to find hard working and courtesy people like her. I also would like to add that I bought the car from another dealership and had it serviced there and it was an awful experience. More

New Car Purchase Mr. Keith was very helpful, yet again, in helping me with my purchase of a new CH-R. Mr. McDuffie was also very considerate of my time and made the fi Mr. Keith was very helpful, yet again, in helping me with my purchase of a new CH-R. Mr. McDuffie was also very considerate of my time and made the financing process as smooth as possible. Thank you! More

Very Impressed with my salesman Jijo. Jijo helped me test drive multiple trucks before helping me decide on a Premium Tacoma. I was feeling some anxiety from the large investment of money Jijo helped me test drive multiple trucks before helping me decide on a Premium Tacoma. I was feeling some anxiety from the large investment of money combined with this being my first new vehicle purchase. He was very calm and cool and never pressured me at all. Jijo helped me get a great price and I had a streamlined experience. He also took the time to explain to me each and every feature in my truck. A+ More