Miracle Toyota of North Augusta

Excellent customer service Latoya Wilson was our sales rep and she was polite, professional and knowledgeable. She kept us informed every step of the way and answered all our q Latoya Wilson was our sales rep and she was polite, professional and knowledgeable. She kept us informed every step of the way and answered all our questions. Latoya made our car buying experience very pleasant and we are extremely happy with our purchase. More

Total Customer Satisfaction - Dealership Appearance & Sales My wife and I have been totally satisfied beyond these words can say about Bob Richards Toyota' Dealership Facilities, Sales Managers, Salesman, Servi My wife and I have been totally satisfied beyond these words can say about Bob Richards Toyota' Dealership Facilities, Sales Managers, Salesman, Service Managers & Staff along with the best deals on new Toyota vehicles! We have bought new Toyota vehicles (3-Camrys, 3-Rav4s & 1-Tacoma) with the sales managers and finance managers being the key staff to ensure that we are satisfied with the best deals possible. When getting all of the above Toyota vehicles serviced, the red carpet is rolled out by quick attention of service staff getting our maintenance needs met along with a cherished car wash each time to sweeten the experience. Our waiting time on our vehicles is within an hour in beautiful new & clean waiting areas to also offer at no charge with pleasant staff serving coffee, cookies and freshly popped pop corn. We feel like we have gone to Heaven every time that we have ever been at Bob Richards Toyota, and pray that this awesome experience with great staff continue for many years to come! Andy Lee has run a great ship with the finest staff in the industry and we have become personal friends thru meeting this fine general manager and many staff over the years. More

Outstanding Service at Bob Richards Toyota Exceptional service, Crystal was prompt and courteous and was attentive to my needs. She is a professional and friendly service advisor. I would rec Exceptional service, Crystal was prompt and courteous and was attentive to my needs. She is a professional and friendly service advisor. I would recommend Bob Richards without reservation or hesitation. More

Routine Maintenance Be clear on what yo need done and they will do all that you require. They are very helpful and keep track of all of your maintenance records.. Be clear on what yo need done and they will do all that you require. They are very helpful and keep track of all of your maintenance records.. More

Great Service Writer Megan Harden, my service writer, noted that I had left my iphone in the car. She tracked me down and asked if I wanted it, which I did. She then ret Megan Harden, my service writer, noted that I had left my iphone in the car. She tracked me down and asked if I wanted it, which I did. She then retrieved it for me. On checkout, I realized after she had the invoice ready, that I wanted to add something. She cheerfully went back to her station and revised the invoice. She made me feel valued as a customer. More

Great, friendly people. Not the hard sell you may have experienced at other dealerships. Very low key, friendly sales people; knowledgeable about the vehicles they sell. I wi Not the hard sell you may have experienced at other dealerships. Very low key, friendly sales people; knowledgeable about the vehicles they sell. I will definitely go back again. More

Excellent Kristen was excellent. She provided excellent customer service and her and Josh helped me find the right vehicle. She educated me on features of the v Kristen was excellent. She provided excellent customer service and her and Josh helped me find the right vehicle. She educated me on features of the vehicle and made sure I was comfortable. She was also amazing with my son and included him in the process. I will definitely be back for my next purchase. Thanks Kristen, Josh, and Byron. More

Purchase of Tundra The experience was the best I have had, from the sale with Scotty and Quinton to the final paperwork with Brad. I will definitely be back for my futu The experience was the best I have had, from the sale with Scotty and Quinton to the final paperwork with Brad. I will definitely be back for my future sales and service needs. More