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Miracle Nissan of North Augusta

Beech Island, SC

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648 Reviews

5590 Jefferson Davis Hwy

Beech Island, SC

29842

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Showing 648 reviews

February 28, 2016

Love Bob Richards Nissan I just love Bob Richards Nissan, especially Elaine Thaxton. She's the best! Her and Drew who works in the financing department fought hard for me to g More

by Melody1920...SoooHappy!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his last name but Drew in the financing department, Elaine Thaxton
Mar 04, 2016 -

Miracle Nissan of North Augusta responded

Awe. We love love love you, too! Thank you Melody! It really makes our day when we hear from our customers about their wonderful experiences! WOW! Thank you for the compliment. Your kind words about Elaine and Drew mean a lot, too! We look forward to seeing you back soon!

February 27, 2016

Super Fast Service! Super Fast service! Excellent Customer Service, especially Alan Miller! He was super nice and friendly and even sat down next to me and summarized my More

by beemildred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Miller
Mar 04, 2016 -

Miracle Nissan of North Augusta responded

Thank you so much! We are happy to hear about your excellent experience with our service department and we appreciate you sharing it with others! We look forward to serving you again soon!

February 27, 2016

As always, excellent. I am on my third vehicle purchased from your dealership. Like your product and the support when I take ours vehicles in my maintenance Recommend you More

by Jumpmaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
Mar 04, 2016 -

Miracle Nissan of North Augusta responded

Thank you for being a loyal Bob Richards fan! We are committed to creating an excellent experience for every one of our customers. It makes our day when we can share reviews like yours with our employees and your referrals put the icing on the cake. Thank you!

February 25, 2016

Good experience Good, relatively fast service, nice people. Only have serviced my car here, not purchased. Also free car washes and snacks. Pretty good magazine colle More

by Lauren
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Parrish
Mar 04, 2016 -

Miracle Nissan of North Augusta responded

Hi Lauren. We appreciate you trusting us to service your vehicle! Thank you for your business and for taking the time to share your experience with others. We look forward to seeing you again!

February 21, 2016

Great experience Spoke with Allen who is excellent who went above and beyond to take care of me while swamped with customers. An area of concern is with the phone ser More

by 370z0625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen
Feb 21, 2016 -

Miracle Nissan of North Augusta responded

Thank you for your feedback! I am over our Client Care Center, and I am eager to address your concerns with the phone service you received. I do need some additional information from you in order to pull the recorded phone call and train our department on ways to improve in the future. Please call me directly at 803-819-5351 or email me at rlong@bobrichrdsautomotive.com. We are committed to truly exceptional service 100% of the time and with your help, we can address the areas needing improvement to make sure your call is handled properly in the future. Thanks again, Rachel Long Client Care Director Bob Richards Automotive 803-819-5351 rlong@bobrichardsautomotive.com

February 12, 2016

Excellent Service Dept Honest dependable service. I requested the 75,000 mile maintenance and was informed that I only needed an oil change because the other items were don More

by 2011 Frontier owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Miller
Feb 17, 2016 -

Miracle Nissan of North Augusta responded

Thank you for sharing your experience! The large majority of our business comes from word of mouth and your kind review will help support our employees and their families! Thank you for choosing us and we look forward to seeing you next time!

Mar 04, 2016 -

Miracle Nissan of North Augusta responded

Thank you for your review! Its a great pleasure to hear about your excellent experience. We work hard to ensure every customer feels the same way you do when you visit our dealership. We appreciate your business and look forward to seeing you again next time!

February 11, 2016

Purchasing a vechile My first time at this dealership but will have to say Jim was a true blessing in my decision. Once I made up my mind he meet me on his day off to fina More

by Jarrett,glenda
Recommend Dealer
Yes
Employees Worked With
Jim Swearingen
Feb 11, 2016 -

Miracle Nissan of North Augusta responded

Congratulations, Glenda and thank you for choosing to do business with us. We are pleased to hear about your excellent experience. Enjoy your new vehicle and we look forward to seeing you again!

February 10, 2016

Best Customer Service I went in on a Sunday to do some window shopping and I was helped by Phillip Craig. He was the most courteous salesman I have ever had the pleasure of More

by Ann wilner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Craig
Feb 11, 2016 -

Miracle Nissan of North Augusta responded

Thank you Ann! You're business means so much to us! We are pleased you had an excellent experience Bob Richards Nissan and with Phillip. Thank you for taking the time to share and recommend us! Hope to see you soon!

February 10, 2016

car shopping Jim Swearingen was a pleasure to do business with.He took the pain of car buying out of the picture.I would go see Jim for an easy car buying experien More

by Carman123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Swearingen
Feb 11, 2016 -

Miracle Nissan of North Augusta responded

Welcome to the Bob Richards family! We are pleased you chose to do business with us. From all of our employees and the families they support, thank you!!!

Feb 11, 2016 -

Miracle Nissan of North Augusta responded

Welcome to the Bob Richards family! We are pleased you chose to do business with us. From all of our employees and the families you helped support, thank you!!!

February 10, 2016

Car Purchase My husband and I had a wonderful experience purchasing a car. The staff that worked with us was so courteous and accommodating in meeting our needs. More

by janice62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Rhoney, Nikki Moore
Feb 11, 2016 -

Miracle Nissan of North Augusta responded

Thank you for your very nice review of Bob Richards Nissan, Nikki and MJ. We love getting feedback from our customers and we appreciate you choosing to do business with us! We look forward to seeing you again!

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