Miracle Nissan of Augusta
Martinez, GA
Filter Reviews by Keyword
By Type
Showing 773 reviews
Excellentand fantastic Rachel Long is an excellent and friendly salesperson and I highly recommend her to the fullest.Rachel took the time to make sure I understood everythi Rachel Long is an excellent and friendly salesperson and I highly recommend her to the fullest.Rachel took the time to make sure I understood everything about my purchase More
I GOT THE KEYS! I want to preface my review by saying I did not have any intentions on purchasing a new vehicle. As soon as I pulled in the parking lot I was greeted I want to preface my review by saying I did not have any intentions on purchasing a new vehicle. As soon as I pulled in the parking lot I was greeted by Jordan Picado before I entered the very impressive facility. It was a very courteous gesture. Jordan was attentive, full of personality, and forthcoming. I was very satisfied with his ability to find a car that was truly fit for a young, spunky teacher that commutes to work. I had a great experience and needlessly to say I walked out with a new set of keys! I also enjoyed the follow up call! :-) Charles was expeditious and thorough with the finance paperwork. More
Awesome Service! My experience here was AWESOME!! I originally talked to Rachel but she was busy when I got there but the others made sure to call her and Harli was pl My experience here was AWESOME!! I originally talked to Rachel but she was busy when I got there but the others made sure to call her and Harli was placed at my side literally two minutes after. She talked and walked me through everything and answered my questions along with my sister's and boyfriend's with no problem at all. We thought we weren't going to be able to get a car that day but she ran after us and assured us that we would and I LOVE my Versa!! I couldn't have asked for a better person to assist us!! More
Always professional Nissan of Augusta Service is always fast, complete, pleasant and professional. I went in have a recall addressed and routine service. They identified Nissan of Augusta Service is always fast, complete, pleasant and professional. I went in have a recall addressed and routine service. They identified a second recall that I was unaware of and addressed that too. They recommended replacing the engine filter but asked me before doing the work and I appreciated that. The extra touch was they actually vacuumed for me. More
Oil change and tire rotation at 11,000 The service was fine. It wasn't until I got into my car that I became a little upset. My car was clean when it arrived, not when I left. My steering w The service was fine. It wasn't until I got into my car that I became a little upset. My car was clean when it arrived, not when I left. My steering wheel had black marks on it where the service person left their hand prints and also on my passenger side seat. The outside driverside door also had black hand/finger prints. Very noticeable as the car is white. I believe that this could have been wiped clean with little effort. In addition, the tires were rotated but apparently nitrogen not added. My psi readings are different and should all read the same if they paid attention to this when they were rotated. More
Nissan Rouge 2013 The overall experience at this dealership was outstanding. Jordan Picado was professional, courteous, and trustworthy. Both Jordan and Brian Thompson The overall experience at this dealership was outstanding. Jordan Picado was professional, courteous, and trustworthy. Both Jordan and Brian Thompson were understanding and extremely helpful in resolving an issue we had due to returning overseas after 7 years. I highly recommend purchasing from this dealership and especially working with Jordan and Brian. More
Great service Friendly staff, great services . Waiting area was clean and well stocked. Staff checked on waiting customers to better serve their needs. Very satisfi Friendly staff, great services . Waiting area was clean and well stocked. Staff checked on waiting customers to better serve their needs. Very satisfied with entire process More
Fast service done RIGHT! Ashley always gives me the best service!! She's fast & tells me exactly what's going on with my car in terms I'll understand. She breaks it down and g Ashley always gives me the best service!! She's fast & tells me exactly what's going on with my car in terms I'll understand. She breaks it down and gives me exact prices. You can't get better service anywhere else. She's the reason I always come back for awesome service! (My only suggestion is please get your service advisors some cool a/c out there in the lane, they're all working hard and it's so awful hot out for customers & especially employees!) Keep up the great work Nissan of Augusta! More
Fabulous Experience Tony Johnson and Charles Scott were amazing to work with! Isaac in service was great as well. It was a pleasurable experience servicing a vehicle and Tony Johnson and Charles Scott were amazing to work with! Isaac in service was great as well. It was a pleasurable experience servicing a vehicle and purchasing a new one. More
Service review I always have a pleasant experience with the service department. The employees are helpful, friendly and knowledgeable. They alert me to items that ma I always have a pleasant experience with the service department. The employees are helpful, friendly and knowledgeable. They alert me to items that may need attention at future visits so that I can plan my budget accordingly. More