Miracle INFINITI of Augusta

The sale person was very professional,I there so lone trying to decide on the QX55 he was willing to send out for lunch. They were great . trying to decide on the QX55 he was willing to send out for lunch. They were great . More

KELTON DID A GREAT JOB HANDLING MY VEHICLE NEEDS AND I WILL DEFINITELY BE BACK FOR SERVICE WHEN NEEDED. WILL DEFINITELY BE BACK FOR SERVICE WHEN NEEDED. More

My service rep, Wanda, was extremely helpful and kept me updated on the status of my recall repairs. As another reviewer said, they did not have a loaner. This was very inconvenient since the recall service updated on the status of my recall repairs. As another reviewer said, they did not have a loaner. This was very inconvenient since the recall service was to take several days. More

Should not lie to recall customers about loaner vehicles being on recall, then gives one to someone else. Not professional to cater to certain customers over others. being on recall, then gives one to someone else. Not professional to cater to certain customers over others. More

Nice and friendly staff. I am very pleased with my service advisor, Wanda Rollins. I don't have anything else to say about this dealership, but this DealerRater survey requires at least 25 words. How service advisor, Wanda Rollins. I don't have anything else to say about this dealership, but this DealerRater survey requires at least 25 words. How can you force someone to have more to say than he or she provides. The 25-word minimum is a ridiculous requirement! More

Had services completed on my 21 QX50, and the service department was professional, attentive, and provided updates throughout my services. department was professional, attentive, and provided updates throughout my services. More

I was greeted immediately upon arrival and escorted to Ms Wanda office where she greeted me and expeditiously began to discuss the reason for my visit. She went over the service process and afterwards I was Wanda office where she greeted me and expeditiously began to discuss the reason for my visit. She went over the service process and afterwards I was offered transportation but none was needed. Great all around service More

Hi , I’m a very unhappy customer!!!! I purchased a 2 year tire warranty for my 2017 q50 2 months ago from your dealership I was told the packet will be mailed to me . I have not received any information reg tire warranty for my 2017 q50 2 months ago from your dealership I was told the packet will be mailed to me . I have not received any information regarding my warranty. I’ve called a total of 13 times and left several messages for someone name “Melissa” that processes the warranty and she has not returned my call nor have I received any information regarding my warranty. I spoke with Deon and Shea on several occasions about this matter they to have relayed several messages to “Melissa” but still I’ve gotten no response from her . I’ve paid $250 for this warranty and no one should have to wait 2 months only to receive nothing . Thank you Deon and Shae for being very helpful to me but it seems “Melissa” has other things to do besides processing the paperwork for the warranty that I purchased 2 months ago. I hope this doesn’t happen to others ... More

employee is rude deon yelled at another employee in front of customers nobody could anwser my questions poor dealership nobody cared but Taylor in service of customers nobody could anwser my questions poor dealership nobody cared but Taylor in service More