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Miracle Ford
Gallatin, TN
870 Reviews
We appreciate you taking the time to research Miracle Ford on DealerRater. At Miracle Ford we offer an extensive selection of new Ford and used vehicles (including Ford Certified Pre-Owned), with a variety of financing options, convenient vehicle service hours, and quality Ford parts. Our knowledgeable and welcoming staff strives to offer the very best in customer service. With a high dealership rating, we have proven to exceed the expectations of our customers and will proudly continue to do so. Visit our dealership to meet the team and get started with your vehicle purchase today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 870 reviews
May 17, 2020
Our experience at Miracle Ford was great! We dealt with Patrick Felton and he was great as well. We called on a Saturday night and we were flying out of Nashville on Tuesday with 30 mins to finish our dea Patrick Felton and he was great as well. We called on a Saturday night and we were flying out of Nashville on Tuesday with 30 mins to finish our deal! They were ready, with no hesitations once we got there! More
by jordanparr
Employees Worked With
Patrick "Pat" Felton
Helpful May 16, 2020
Another excellent Mircale Ford experiece We have purchased 2 vehicles in less than a year from Miracle Ford. In both cases that did not have exactly what we wanted, but they quickly found it We have purchased 2 vehicles in less than a year from Miracle Ford. In both cases that did not have exactly what we wanted, but they quickly found it. The deals were both very fair, trade-in allowance was generous, and overall they are an excellent place to do business with. More
by gkyates1
May 15, 2020
Charlie searched high and low for the perfect car for me. He was very friendly and helpful with the purchase. The whole process was easy and hassle free. I will definitely be referring others to Charlie a He was very friendly and helpful with the purchase. The whole process was easy and hassle free. I will definitely be referring others to Charlie and would absolutely return for another future purchase! More
by Rick
May 15, 2020
The Miracle Ford Service department personnel was able to listen to my needs, evaluate my vehicle, and fix the issue in a timely and professional manner. I’m very pleased with them! listen to my needs, evaluate my vehicle, and fix the issue in a timely and professional manner. I’m very pleased with them! More
by ldmeadors
Employees Worked With
TJ Purdue, Dallas
May 14, 2020
Patrick Felton was very friendly and helpful with my purchase of a Ford truck. We appreciate all he did with my deal. I would definitely do business with him and Miracle Ford again. purchase of a Ford truck. We appreciate all he did with my deal. I would definitely do business with him and Miracle Ford again. More
by sreagan
Employees Worked With
Patrick "Pat" Felton
May 14, 2020
Great Salesman and Service Patrick was very helpful and we had a great overall experience with Miracle Ford and Patrick Felton. Would highly recommend them to friends. Patrick Patrick was very helpful and we had a great overall experience with Miracle Ford and Patrick Felton. Would highly recommend them to friends. Patrick shows us and explained details on vehicle. He was extremely helpful More
by jmorton267
May 08, 2020
Cameron gets a 5star & 👍 from us! He was very down to earth & pleasant to work with. Thanks for being so patient with us & getting us in the car we wanted. earth & pleasant to work with. Thanks for being so patient with us & getting us in the car we wanted. More
by C. Harris
Employees Worked With
Cameron Hall
May 07, 2020
Cam shot straight and told me like it was. I believe he had my best interest at heart. He reminds me of a historic Miracle salesman Mr. Brown. had my best interest at heart. He reminds me of a historic Miracle salesman Mr. Brown. More
by Dirk
May 05, 2020
This Ford dealership service department is horrible. 6 weeks to replace my engine that was covered under warranty. Only 36k miles. Vehicle failed emission after engine replacement. Another 2 weeks to repl weeks to replace my engine that was covered under warranty. Only 36k miles. Vehicle failed emission after engine replacement. Another 2 weeks to replace a simple C02 sensor. Now they are replacing the turbo. So far It has been over a week and my car still not ready. More
by nthomas
Employees Worked With
Cody
May 01, 2020
We had an amazing experience here. Jeff was great and got the ball rolling and made our transaction fast and easy! They meet all of our needs and we were very pleased after leaving. I will gladly continue do the ball rolling and made our transaction fast and easy! They meet all of our needs and we were very pleased after leaving. I will gladly continue doing business with them and will refer Jeff to anyone! More
by allysa.paige09
