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Miracle Ford

Gallatin, TN

4.7
870 Reviews
We appreciate you taking the time to research Miracle Ford on DealerRater. At Miracle Ford we offer an extensive selection of new Ford and used vehicles (including Ford Certified Pre-Owned), with a variety of financing options, convenient vehicle service hours, and quality Ford parts. Our knowledgeable and welcoming staff strives to offer the very best in customer service. With a high dealership rating, we have proven to exceed the expectations of our customers and will proudly continue to do so. Visit our dealership to meet the team and get started with your vehicle purchase today!
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1394 Nashville Pike

Gallatin, TN

37066

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Showing 870 reviews

July 02, 2020

Cameron is an amazing person to help you find your next car. I didn’t have the best experiences with searching for cars with letting someone know what I was looking and then getting pushed for something si More

by mgoodrum4
Recommend Dealer
Yes
Employees Worked With
Sandra Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hall
Jul 03, 2020 -

Miracle Ford responded

Thank you for the feedback. So glad that Cameron was able to take care of you.

June 25, 2020

We bought my truck from Patrick a few months ago and let’s just say he’s awesome and so I’m my truck. We love our new truck and will definitely use Patrick again More

by garrettalexander31
Recommend Dealer
Yes
Employees Worked With
Sandra Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick "Pat" Felton
Jun 29, 2020 -

Miracle Ford responded

Thank you for taking the time to leave a review! Welcome to the Miracle Family!

June 24, 2020

Where did the Service go? This pain's me to write a bad review. We just got our vehicle serviced today with an oil change and it took over 3 hours. It appeared when I would ask More

by Knowbul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The woman working in the service department
Jun 24, 2020 -

Miracle Ford responded

We apologize. We strive to give every customer a 5-star worthy experience, but we recognize that we missed the mark in your situation. We are working very hard on making our service lane faster. We do offer pickup and dropoff services if that would be better for you in the future. Please feel free to reach out to our Fixed Operations Manager Robert Fleites to discuss this further.

June 22, 2020

I just want to say the experience with Miracle was amazing and so easy. The whole staff was so inviting!! I’d like to thank Jeff Dooley, Jim Morgan and John Booker!! What a great team and so kind. Thi More

by Alaina Boyer
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Booker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Butler, Jeff Dooley
Jul 01, 2020 -

Miracle Ford responded

Thank you so much for taking the time to leave a review Alaina! We appreciate you, and are proud to have you as part of the Miracle Family!

June 19, 2020

Cam was helpful and help me find the car that suited my needs. He was patient and listen to me. He definitely would earn my business again. More

by jonylovett1987
Recommend Dealer
Yes
Employees Worked With
Ken "KJ" Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hall
Jun 19, 2020 -

Miracle Ford responded

Thank you! Welcome to the Miracle Family!

June 12, 2020

This was probably the easiest deal I’ve had. I worked in the industry for a couple of years so I wandered how things would go. Sandra Jones made things absolutely easy as could ever be. Chris Fitts was also More

by beachcarman
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Miracle Ford responded

Thank you so much for taking the time to leave a review beachcarman! We are so glad that Sandra, Chris, Jim and the entire team were able to make it happen for you! We appreciate your business.

June 12, 2020

Went on miracle fords website found the vehicle I wanted. I then filled my interest in it and a few minutes later Jeff Dooley contacted me. I then went to miracle ford were my entire experience was awesome a More

by jb76ers
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Booker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Dooley
Jun 15, 2020 -

Miracle Ford responded

Thank you so much for taking the time to leave a review jb76ers! So glad that Jeff and the team were able to get you taken care of! Proud to have you as part of the Miracle Family!

June 09, 2020

Was in the market for a used Ford Flex but was able to get a great deal on new 2019. Pat and Mark worked together to meet our needs and budget. I will go there again . They out worked and out priced the c More

by John-D
Recommend Dealer
Yes
Employees Worked With
Patrick "Pat" Felton
Jun 10, 2020 -

Miracle Ford responded

So glad to hear this John! We are so glad that Pat and Mark were able to get you guys into the right vehicle. Thank you for taking the time to leave a review, and enjoy that new Flex!

June 06, 2020

Cam was fantastic. Got me into my dream car for the right pricing and was very helpful through the whole process. Wonder agent and even keeps contact after the deal was done. Glad we got him. He was very kno More

by Tmbrown2222
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hall
Jun 08, 2020 -

Miracle Ford responded

Thank you for the support! So glad that Cam and our entire team were able to make it all work for you! Welcome to the Miracle Family!

June 01, 2020

I recently purchased a 2020 Ford F150 from MIRACLE FORD. I’m very happy with the service before the sale and the vehicle. I highly recommend MIRACLE FORD More

by Stevefk12
Recommend Dealer
Yes
Employees Worked With
Sandra Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick "Pat" Felton
Jun 02, 2020 -

Miracle Ford responded

Thank you Steve! We appreciate you taking the time to leave a review!

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