Back

Miracle Ford

Gallatin, TN

4.7
870 Reviews
We appreciate you taking the time to research Miracle Ford on DealerRater. At Miracle Ford we offer an extensive selection of new Ford and used vehicles (including Ford Certified Pre-Owned), with a variety of financing options, convenient vehicle service hours, and quality Ford parts. Our knowledgeable and welcoming staff strives to offer the very best in customer service. With a high dealership rating, we have proven to exceed the expectations of our customers and will proudly continue to do so. Visit our dealership to meet the team and get started with your vehicle purchase today!
Contact Dealership

1394 Nashville Pike

Gallatin, TN

37066

Directions

By Type

Showing 870 reviews

August 17, 2020

Cam was very nice and very helpful. I would definitely deal with him again. Jim was quick and very kind. Thank you all at Miracle! More

by Sgtjet
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hall
Aug 17, 2020 -

Miracle Ford responded

Thank you as well! We appreciate you taking the time to leave a review!

August 15, 2020

Cameron was fantastic! He was patient with us and our finance company! He worked the best deal for us and got a good amount for our trade! He is definitely someone you would want to work with! I highl More

by mstill77
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hall
Aug 17, 2020 -

Miracle Ford responded

Thank you so much for taking the time to leave a review!

August 10, 2020

He fixed my mirror and gave me a red carpet experience. Recommend Cam and Miracle Ford to anyone looking for a relaxing and fun way to buy a car! More

by Tiffany.giordano1345
Recommend Dealer
Yes
Employees Worked With
Cameron Hall
Aug 10, 2020 -

Miracle Ford responded

So glad to hear Tiffany! Thank you for taking the time to leave a review!

August 04, 2020

Cameron was a pleasure to work with! He follows up, does his homework, and truly enjoys his job. I especially appreciated that he was not a pushy salesman. More

by Harold
Recommend Dealer
Yes
Employees Worked With
Cameron Hall
Aug 06, 2020 -

Miracle Ford responded

Thank you so much for taking the time to leave a review!

July 26, 2020

Charlie Piper Charlie was very pleasant to work with and found us the exact vehicle we were looking for.so if you you need a car go see Charlie 👍🏻🇺🇸🇺🇸 More

by Charlie Piper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Miracle Ford responded

Thank you so much for taking the time to leave a review! We are proud to have you as part of the Miracle Family!

July 21, 2020

Extremely Poor Service department Service never returned a single phone call. The only way I got a response was to drop in and ask the same questions I left on the voice mails. Made 3 More

by don.ward
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TJ, Cody and Jeff.
Jul 21, 2020 -

Miracle Ford responded

Hi Don. We apologize for the lack of communication. We strive to always give 5-star service to all of our customers, but we missed the mark in your case. The main issue comes down to the fact that your vehicle is around 1,500 lbs over limit, being that it is one of the largest F-series trucks. Our Fixed Operations Manager Robert Fleites would like to speak with you. Could you reach out to him directly at ‭(321) 403-7687‬? Thank you.

Jul 21, 2020 -

don.ward responded

Nice response Mr. Anonymous, It is obvious that you are not with Miracle Ford since you are responding to my review at 12:24 your time and it is only 11:54 my time. If Mr. Fleites would like to talk to me he can call me. TJ and Cody both have my phone number. I have wasted enough time with them.

Jul 21, 2020 -

Miracle Ford responded

Hi Don, I'm sorry but that is not the case. I work directly with Miracle Ford and live right here in Nashville. I don't know why the response time is different, but I can assure you that it is wrong. It actually shows that you responded at 1:00 PM, which also isn't the case. I will let Robert know that he can try to contact you, but he mentioned that your vehicle was under the company name.

July 18, 2020

Cameron was the reason I moved forward with my new purchase. Friendly, helped me move all my stuff to my car, set up my sync! More

by LRed300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hall
Aug 01, 2020 -

Miracle Ford responded

Thank you! We appreciate your business and for taking the time to leave a review!

July 17, 2020

Cam was super sweet and very helpful! He took the time to get to know us! He answered any question we had. He went above and beyond to get us into the SUV of our dreams and made sure everything worked out in More

by haleyrichardson
Recommend Dealer
Yes
Employees Worked With
Cameron Hall
Jul 18, 2020 -

Miracle Ford responded

Thank you Haley! So glad that Cam was able to get you into that amazing SUV of your dreams. We appreciate you taking the time to leave a review!

July 16, 2020

Everyone was super nice to me and made sure that I was taken care of! Whenever I went to leave they made sure that I was comfortable and safe in my new vehicle! And they let me hit the gong:) More

by Jorja
Recommend Dealer
Yes
Employees Worked With
Cameron Hall
Jul 16, 2020 -

Miracle Ford responded

So glad to hear Jorja! Thank you for taking the time to leave a review. Welcome to the Miracle Family!

July 07, 2020

Cam was great to work with. We drove two cars and he asked if we wanted to drive more but we were satisfied with the Edge More

by chrisoneill
Recommend Dealer
Yes
Employees Worked With
Cameron Hall
Jul 07, 2020 -

Miracle Ford responded

So glad that Cam and team were able to get you all taken care of! Proud to have you as part of the Miracle Family!

...
50
...