Gallatin Ford
Gallatin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Staff is helpful. They take great care of my Mustang. Thank you so much for fantastic service! They take great care of my Mustang. Thank you so much for fantastic service! More
Was able to book an appointment quickly online. Once at the dealership Danny was very helpful. Wait time on vehicle was reasonable and waiting area comfortable. Once at the dealership Danny was very helpful. Wait time on vehicle was reasonable and waiting area comfortable. More
As always, experienced very good, professional and quick service, I would highly recommend Miracle Ford. service, I would highly recommend Miracle Ford. More
They are very polite. Answered my questions. Was very easy to make an appointment. I have no complaints. Answered my questions. Was very easy to make an appointment. I have no complaints. More
They were very good at listening to my issue. They communicated well but unfortunately not able to repair my rattling at this time. They thought it had been repaired but the noise has returned. I They communicated well but unfortunately not able to repair my rattling at this time. They thought it had been repaired but the noise has returned. I will drive it for a week or so to see if it is something I can live with. If not I will return to give them another chance to repair it. More
Noah is the service department is awesome to work with. He helped get my truck serviced quickly and without any worry of being up charged. I will definitely be using him in the future He helped get my truck serviced quickly and without any worry of being up charged. I will definitely be using him in the future More
Fast service. Fair price. Will be back. Blah, blah, blah, blah, blah, blah, blah, blah. Fair price. Will be back. Blah, blah, blah, blah, blah, blah, blah, blah. More
Took my truck to have oil changed and fuel filter replaced. $610.00 and I have 0 confidence in the service. Fluids were not topped off. Back of the front seat when I picked it up was laying all the replaced. $610.00 and I have 0 confidence in the service. Fluids were not topped off. Back of the front seat when I picked it up was laying all the way back like someone had been sleeping in the truck. When I got home I got a notice that one of my rear tires were flat. Very difficult to get intouch with the service writer. On my invoice was declined services for brake fluid leaking and transmission fluid leaking. Neither are leaking and was not connected about it. Service writer assured me that they weren’t leaking. Also recommend service of coolant flush, transmission service, brake service, fuel service, (even though it was just done that day) throttle body service. I have just had these services done about 15,000 miles ago. This is called trying to rip the consumer off. I feel I could have gotten better service at a quick oil change place. I have spoken with the service writer and am waiting for the service manager to contact me. Seems they have a new service manager that doesn’t give a crap about the customer. Service was done on 1/08/25 and today date is 1/16/25 so they have had plenty of time to respond to me. STAY AWAY. NO OWNERS DON’T CARE ABOUT THE CUSTOMER. They have my number and I am not hard to get ahold of. More
They were punctual and complete. Jessica is always professional and interested in your concerns and opinions Jessica is always professional and interested in your concerns and opinions More
Excellent service very fast. Noah was very professional and ensured he got my vehicle in and out with no issues. Noah was very professional and ensured he got my vehicle in and out with no issues. More