Back

Gallatin Ford

Gallatin, TN

4.7
1,011 Reviews
Are you looking to buy a car, truck, or SUV in Gallatin, Tennessee? Gallatin Ford is your top Ford dealership. We are the area's go-to source for car purchasers because of our dedication to provide top-notch customer service and a wide range of automobiles. Our helpful and friendly team is here to help you every step of the way, making your experience buying a car even more gratifying, whether you're searching for a brand-new Ford or a high-quality used car.
Contact Dealership

1394 Nashville Pike

Gallatin, TN

37066

Directions

By Type

Showing 1,011 reviews

January 21, 2025

Staff is helpful. They take great care of my Mustang. Thank you so much for fantastic service! More

by algelde.nhuys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
Jan 21, 2025 -

Gallatin Ford responded

Thank you for the excellent review of Gallatin Ford!

January 21, 2025

Was able to book an appointment quickly online. Once at the dealership Danny was very helpful. Wait time on vehicle was reasonable and waiting area comfortable. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Jan 21, 2025 -

Gallatin Ford responded

Ken, we're delighted to hear that Danny and the team at Gallatin Ford provided you with a smooth experience. Thanks for sharing your feedback!

January 20, 2025

As always, experienced very good, professional and quick service, I would highly recommend Miracle Ford. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Gallatin Ford responded

JC, thank you for the recommendation! We're pleased to hear that your experience with Gallatin Ford was professional and efficient. See you next time!

January 20, 2025

They are very polite. Answered my questions. Was very easy to make an appointment. I have no complaints. More

by esbacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Gallatin Ford responded

Esbacher, we're delighted to hear that your experience with Gallatin Ford was smooth and satisfactory. Thanks for sharing your feedback!

January 20, 2025

They were very good at listening to my issue. They communicated well but unfortunately not able to repair my rattling at this time. They thought it had been repaired but the noise has returned. I More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Gallatin Ford responded

Scott, thank you for sharing your experience with us at Gallatin Ford. We're glad to hear our team communicated well and listened to your concerns. Please don't hesitate to return if the issue persists; we're here to help!

January 19, 2025

Noah is the service department is awesome to work with. He helped get my truck serviced quickly and without any worry of being up charged. I will definitely be using him in the future More

by Garrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Jan 20, 2025 -

Gallatin Ford responded

Garrett, we're delighted to hear that Noah provided you with such a seamless experience at Gallatin Ford. We look forward to assisting you in the future!

January 17, 2025

Fast service. Fair price. Will be back. Blah, blah, blah, blah, blah, blah, blah, blah. More

by BKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Gallatin Ford responded

Here at Gallatin Ford, we are always thankful for positive feedback from our customers. Thank you!

January 16, 2025

Took my truck to have oil changed and fuel filter replaced. $610.00 and I have 0 confidence in the service. Fluids were not topped off. Back of the front seat when I picked it up was laying all the More

by mikespc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Cobble
Jan 16, 2025 -

Gallatin Ford responded

I'm truly sorry to hear about your recent experience with our service department. It sounds like we fell short in several areas, and I apologize for any inconvenience this has caused you. We take these matters seriously and would appreciate the opportunity to address your concerns directly. I will reach out soon so we can work towards a resolution together. Thank you, Derek Swords - Service Manager - 888-635-8055

January 14, 2025

They were punctual and complete. Jessica is always professional and interested in your concerns and opinions More

by Njr8954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Gallatin Ford responded

Thank you for sharing your experience with us at Gallatin Ford! We're delighted to hear that Jessica provided professional and attentive service. We appreciate your feedback and look forward to serving you again in the future!

January 14, 2025

Excellent service very fast. Noah was very professional and ensured he got my vehicle in and out with no issues. More

by markthomas1168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Gallatin Ford responded

We're delighted to hear that Noah provided you with excellent and efficient service at Gallatin Ford! Thank you for sharing your experience, and we hope to assist you again in the future.

1
...