Gallatin Chrysler Dodge Jeep Ram - Service Center

My son’s truck died on the side of the road and we took it to a local mechanic who told us it was going to cost us thousands of dollars to get it repaired. We had it towed to Gallatin Chrysler Dodge Jeep it to a local mechanic who told us it was going to cost us thousands of dollars to get it repaired. We had it towed to Gallatin Chrysler Dodge Jeep Ram for a second opinion and it ended up needing to just be reprogrammed from having a recent alternator put in costing us a few hundred dollars. The customer service and follow up was excellent by the service team! More

I've been going here for years, I bought my first car here and the service has always been excellent. here and the service has always been excellent. More

I had to wait Al lost 4 hours for an oil change, the guy that was there was very overwhelmed because the call center had scheduled too many appointments at the same time. Me coming from retail even if the that was there was very overwhelmed because the call center had scheduled too many appointments at the same time. Me coming from retail even if the bottom falls out the customers that walking through the door shouldn’t know. I also get thee package for my car I learned that my car didn’t qualify.. I’ve been coming since 2009, but I want be back because of the buy out, too long for oil change, ride associates More

Never paid that much for an oil change anywhere. Brad or the technician that did the oil change told me I had an exhaust leak, checked it out NO leaks found, C.V. axel leak on boot checked in out Brad or the technician that did the oil change told me I had an exhaust leak, checked it out NO leaks found, C.V. axel leak on boot checked in out NO LEAKS found, don't know if I will be able to trust yall to do anything to my truck again. More

Angela is always so very friendly and accommodating. I appreciate her going out of her way each time to ensure customers have a great experience! I appreciate her going out of her way each time to ensure customers have a great experience! More

Contacted to schedule my truck for routine service was able to get in and completed in timely fashion able to get in and completed in timely fashion More

Angela was super. Other staff I talked to were accommodating and helpful. I feel good about this dealership and will continue to do business there. Other staff I talked to were accommodating and helpful. I feel good about this dealership and will continue to do business there. More

They gave a careful inspection of my car. and explained the necessity of service. After service had begun, something much more serious was found that required me to leave my car. I was provide and explained the necessity of service. After service had begun, something much more serious was found that required me to leave my car. I was provided with a new vehicle to drive for 4 days while the car was repaired. I am pleased with the work that was done and the respect & concern shown me by Angela and her boss. More

The service team was very efficient. They got my car in. They did the overall review to see what was wrong with it. The parts were ordered that day. They came in the next day and my car They got my car in. They did the overall review to see what was wrong with it. The parts were ordered that day. They came in the next day and my car was fixed on the third day after bringing it in and I was very happy it only took around maybe a little over two hours to get me in and out so the service was excellent, Miranda was very prompt and there was very very nice to me. I have some handicaps and they were very aware of helping me get up and down so I really would suggest that anyone that needs service go to the dealership. Thank you. More

The service was great. I hope you continue with the same if not even better in the future and you will have customer for life. I hope you continue with the same if not even better in the future and you will have customer for life. More