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Gallatin Chrysler Dodge Jeep Ram - Service Center

Gallatin, TN

4.3
195 Reviews

195 Reviews of Gallatin Chrysler Dodge Jeep Ram - Service Center

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March 29, 2025

This is the only dealership I bring my van to in the area. I’m a delivery driver and drive anywhere from 300-400 miles/day and Angela always gets me together when I need anything serviced! More

by courtney24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Mar 31, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for trusting Gallatin Chrysler Dodge Jeep Ram with your van's service needs! We're delighted to hear that Angela consistently provides the support you need. Safe travels on all those miles!

March 27, 2025

Everyone at the dealership was friendly and helpful great experience would recommend to anyone needing service. More

by ngregory686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan
Mar 27, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us at Gallatin Chrysler Dodge Jeep Ram! We're delighted to hear that our team provided friendly and helpful service. We appreciate the recommendation and look forward to assisting you again in the future!

March 15, 2025

The staff was very nice, the waiting area was very comforable, wait time wasn't too bad More

by Cjerlendsson
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for being such a great customer of Gallatin Chrysler Dodge Jeep Ram!

March 13, 2025

Clean, friendly. Angela greeted me as soon as I pulled my car into the garage. More

by bexter4748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braden Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Cupp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela
Mar 13, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review of Angela and Gallatin Chrysler Dodge Jeep Ram!

March 10, 2025

Service was prompt. Appreciated how quickly they were able to handle my warranty recall claim More

by Peyton K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Mar 11, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thanks for the kind words about our service at Gallatin Chrysler Dodge Jeep Ram, Peyton! We're so glad you can count on our team to deliver.

March 10, 2025

Great service. Pricey but good work. To many emails reminding of upcoming appointment. Overall great job! More

by brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Mar 13, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We're glad to hear that you were pleased with our service at Gallatin Chrysler Dodge Jeep Ram. We'll take note of your comments about the emails and work on improving that aspect. We appreciate your support!

March 09, 2025

Angela was fantastic! !! We had just moved to this town looking for our next person to be our next go to for our help on our vehicles. The town we moved from we were on a t More

by greenejustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Justin, we're delighted to hear that Angela made such a positive impression and is ready to be your go-to at Gallatin Chrysler Dodge Jeep Ram! Thank you for choosing us, and we look forward to assisting with all your vehicle needs.

March 08, 2025

Morgan was very helpful. She was very organized and pleasant to work with. The service was good More

by Brinkley1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
Mar 10, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

It means so much to us to see your review of Morgan! Thanks from the team at Gallatin Chrysler Dodge Jeep Ram.

March 04, 2025

Brought my Van in because my High Beams aren’t working. First time I was told they were fixed. Nope! Second time I was told they work and nothing was wrong. Nope! Third time I was told the diagnostic test More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandy Perry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Jennifer, I'm sorry to hear about the ongoing issues with your van's high beams. This sounds very frustrating and we apologize for any inconvenience caused. Please reach out at your convenience to discuss an adequate solution moving forward. Thank you, Tj Pardue - Service Manager - 615-452-2792 ext 2233

March 04, 2025

Morgan helped me with my service issue. She cares about her customers and she would communicate with me. She was excellent with customer service and I was recommend her to anyone! More

by Lynn.daughtry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan - Service Dept
Mar 04, 2025 -

Gallatin Chrysler Dodge Jeep Ram responded

Lynn, we're delighted to hear that Morgan provided excellent customer service at Gallatin Chrysler Dodge Jeep Ram. Thank you for recommending her and sharing your positive experience!

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