Minuteman Volkswagen
Bedford, MA
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Oil change Great service and car was finished quickly. Very friendly people, also looked at tire pressure that I mentioned. This is my second oil change here and Great service and car was finished quickly. Very friendly people, also looked at tire pressure that I mentioned. This is my second oil change here and I will come back again. More
R Line Very friendly to work with. She actually bought me lunch while I waited for paperwork and a R Line Touareg. Another excellent Volkswagen experience.. Very friendly to work with. She actually bought me lunch while I waited for paperwork and a R Line Touareg. Another excellent Volkswagen experience..Thank you Dima More
Car dealership review Great service, friendly and honest always wanted to help in any way possible. Would definitely recommend to friends and family. Was helpful but not pe Great service, friendly and honest always wanted to help in any way possible. Would definitely recommend to friends and family. Was helpful but not persistent, very comfortable to deal with. Sensed integrity and maneuvered our tough credit situation to give the best deal that fit us best More
Long time repeat customer It's always a great pleasure to work with the sales and service department at Minuteman VW. Their customer services goes above and beyond what I have It's always a great pleasure to work with the sales and service department at Minuteman VW. Their customer services goes above and beyond what I have experienced at other dealerships. I return to Minuteman for all my VW car service needs and find it a pleasure to negotiate buying a new car through Minuteman. They are honest about costs with no games and willing to work with me to offer me the most competitive pricing out there. The staff is knowledgeable, happy and friendly, professional, and the loyalty I have shown is definitely a two way street. My most recent experience involved trading in my 2012 VW for a 2014 (new) VW purchase. I did shop around at other local dealerships. These other dealerships did not offer the competitive pricing Minuteman provided me. Overall a very pleasant experience. More
Great Experience! It was an absolute pleasure to purchase a Certified Pre-Owned Jetta at this dealership. I was able to find exactly what I was looking for at a great p It was an absolute pleasure to purchase a Certified Pre-Owned Jetta at this dealership. I was able to find exactly what I was looking for at a great price. Dima is exceedingly helpful, knowledgeable and friendly - a real gem! More
problem fixed For the past few weeks, I've noticed an intermittent metal-on-metal whine whenever my 2002 Jetta is in motion. It was not obvious to me what was caus For the past few weeks, I've noticed an intermittent metal-on-metal whine whenever my 2002 Jetta is in motion. It was not obvious to me what was causing the problem. I called Derek to see if I could stop by the dealership and have a mechanic attempt a diagnosis. He put me in touch with Jon, who arranged for Gregorio to take a test drive of the car. Gregorio was quick to locate the problem in one or two brake calipers that were not releasing fully after use, thus maintaining contact with the brake surface and emitting the whine. The problem was promptly and efficiently fixed at minimal cost to me. I am grateful for the fast, attentive service I received at Minuteman from start to finish. More
Relaxing, comfortable, and friendly I had my car in for a sticker and a 10,000 mile service. It was quick, and I felt comfortable. I had 3 children with me and All the employees were gr I had my car in for a sticker and a 10,000 mile service. It was quick, and I felt comfortable. I had 3 children with me and All the employees were great putting up with us, lol. Definetly a nice place to go and seems like a very happy staff. More
Pleasant to Work With. Brought 2006 GLI in for 110,000. All went well. Rear brakes were done (first time any maintenance was needed on vehicle other than oil changes and n Brought 2006 GLI in for 110,000. All went well. Rear brakes were done (first time any maintenance was needed on vehicle other than oil changes and new tires!) More
Thank you Dima!! I have been looking for a new 2015 GTI online for weeks. I emailed Minuteman VW asking about a Silver Autobahn they had on the lot and Jamie Benti off I have been looking for a new 2015 GTI online for weeks. I emailed Minuteman VW asking about a Silver Autobahn they had on the lot and Jamie Benti offered to take off 1k off the MSRP over email. When I walked in I was greeted by Jamie and he introduced me to Dima Saade who was extremely polite and helpful. Dima right away was friendly and treated me like any other person coming in. They offered me a very fair price for my trade; being my first car that I purchase myself and past experience with other dealers not taking me serious. We were able to agree on a price and when it came time to pick up the car Dima had everything ready for me and went over all the features with me. More
My 14 y.o. Golf still in good condition thanks to them I have been bringing my car there for years. It's a bit far from my house, but worth it. I am a satisfied customer. I have been bringing my car there for years. It's a bit far from my house, but worth it. I am a satisfied customer. More