Minuteman Volkswagen

I still can't believe I actually enjoyed a car purchase. I researched MANY Volkswagen dealers over the last several months (in two states) searching for a replacement for my 2007 Beetle convertible and just I researched MANY Volkswagen dealers over the last several months (in two states) searching for a replacement for my 2007 Beetle convertible and just purchased a brand new Beetle convertible at Minuteman. They had the car I was searching for (standard transmission, which another dealer recently told me "just didn't exist - no such animal" and at an extremely fair price. There was no pressure, no hassles. I can't say enough about my salesperson, Dima. She was wonderful - knowledgeable, accommodating and fun. After having horrendous experiences at other VW dealers, I was ready for more of the same. I was completely shocked to find myself smiling throughout the entire experience! Richard, in the financial office, was awesome. Thanks to all of the employees involved in my purchase for your great customer service! More

Tire problems I had the 6th flat tire in two years on my 2011 Jetta TDI. Obviously I am not happy with the tires. But the service staff again was very helpful in I had the 6th flat tire in two years on my 2011 Jetta TDI. Obviously I am not happy with the tires. But the service staff again was very helpful in explaining the issues and walking through options with me. More

Immediate response I suddenly had a problem with my driver's side window failing to close more than half-way. I drove into the shop and it was taken care of right away. I suddenly had a problem with my driver's side window failing to close more than half-way. I drove into the shop and it was taken care of right away. I even got my annual inspection done at the same time. Awesome.. More

Best dealership I've been to I would recommend this dealership to anyone. Very friendly environment and they really worked to get me in a vehicle. In very thankful and appreciativ I would recommend this dealership to anyone. Very friendly environment and they really worked to get me in a vehicle. In very thankful and appreciative for coming to this dealership. Its a true gem in the world of car dealerships. I came in the morning traded in my car and left that same day in a 2014 jetta. Wonderful place couldn't find better. More

Fun Car Buying Experience I just bought a 2012 Jetta from Minuteman and could not have asked for a better experience. The employees at Minuteman operate with an integrity and r I just bought a 2012 Jetta from Minuteman and could not have asked for a better experience. The employees at Minuteman operate with an integrity and respect for the customer that is hard to come by, especially in a dealership setting. Dima was the very best! She's funny, knowledgeable and good-hearted. She worked with me to find the right car for me and helped me to get the best deal possible. She even gave me a refresher course on how to drive standard! Everyone that I talked to there was so helpful, and took care of everything. It was so simple. I walked in on Sunday and drove my new car out on Tuesday. The cars are very reasonably priced, and the sales reps are not allowed to negotiate, which I like. There are massage chairs and free coffee and tea too! More

Awesome experience I bought my Jetta here and they were awesome! I originally had purchased a standard Jetta from Shirley thinking I could learn to drive it. Didn't turn I bought my Jetta here and they were awesome! I originally had purchased a standard Jetta from Shirley thinking I could learn to drive it. Didn't turn out so well for me. I went back and they were very helpful and understanding with my predicament. I ended up getting the same Jetta only automatic. The pricing was very fair and the transaction was surprisingly easy for something that could have been very difficult. They went above and beyond. Shirley was especially helpful! More

2014 Sportwagen TDI purchase My husband and I just purchased a 2014 Sportwagen TDI from Shirley. After visiting another dealer, we asked them to match Minuteman's price they were My husband and I just purchased a 2014 Sportwagen TDI from Shirley. After visiting another dealer, we asked them to match Minuteman's price they were advertising on their website. This dealer could not, and was about $2K higher. We then called Minuteman and questioned the price on the website. They told us there was no smoke and mirrors, the price being advertised was the price. When we got to the dealer, every thing went smoothly and got the deal wrapped up in no time. When we picked the car up, Shirley spent about an hour going through the features with us which was super helpful. I highly recommend both Shirley and Minuteman VW! More

Excellent experience! I bought a 2014 Touareg TDI from Minuteman VW. It was an easy, stress free deal. They quoted a great price on their website and actually honored it w I bought a 2014 Touareg TDI from Minuteman VW. It was an easy, stress free deal. They quoted a great price on their website and actually honored it when I came through the door. Dima was a pleasure to deal with and I highly recommend you seek her out when coming here to buy a car. More

Car purchase experience at Minuteman - Top Notch.. Just purchased an off-lease VW Golf. I found the dealership excellent to work with. Dima and Jamie were so helpful and accommodating throughout. I lef Just purchased an off-lease VW Golf. I found the dealership excellent to work with. Dima and Jamie were so helpful and accommodating throughout. I left on vacation during the purchase process and they worked on my behalf to hold the car until I returned. Working out the final terms of the deal was easy and I felt all the relevant info was on the table and clearly presented. The service department is now working out a few minor issues for me, and they are also Top Notch. I strongly recommend this dealership. More

Oil change Great service and car was finished quickly. Very friendly people, also looked at tire pressure that I mentioned. This is my second oil change here and Great service and car was finished quickly. Very friendly people, also looked at tire pressure that I mentioned. This is my second oil change here and I will come back again. More