Mint Auto Sales of Orlando

(STAY AWAY) Formal Complaint: Attempted Auto Dealer Fraud, Bait-and-Switch, and Deceptive Trade Practices at Mint Auto Sales (Orlando, FL) Vehicle Details: 2018 Mazda 3 TouringVIN: 3MZBN1L38JM188008 | Fraud, Bait-and-Switch, and Deceptive Trade Practices at Mint Auto Sales (Orlando, FL) Vehicle Details: 2018 Mazda 3 TouringVIN: 3MZBN1L38JM188008 | Stock #: 14541 Statement of Facts: I am submitting a public warning regarding explicit violations of the Florida Deceptive and Unfair Trade Practices Act (FDUTPA) and Florida advertising compliance rules at this location. Illegal Conditional Pricing & Bait-and-Switch (Fla. Stat. § 501.976(16)): The dealership publicly advertised this vehicle across online platforms for $15,994. Upon my requesting a cash invoice, the dealership provided a Bill of Sale inflating the base vehicle cost by $2,001, raising it to an unadvertised price of $17,995. Written Documentation of Finance Mandate: When confronted about the arbitrary price inflation, salesperson Joshua Cedano provided explicit written confirmation via email stating that the higher price is their mandatory "cash price," and that the lower advertised price is exclusively contingent on utilizing their in-house finance lenders. Under Florida law, it is illegal to fail to disclose that an advertised price is conditional upon financing, or to penalize cash buyers by artificially inflating the advertised price. Evidence Alteration / Digital Spoliation: Immediately following my written confrontation pointing out these illegal pricing policies, the dealership altered their live website listing to delete or modify the original $15,994 advertised price. This represents a bad-faith attempt to destroy the digital compliance trail and conceal active bait-and-switch advertising. Contractual Misrepresentation: The official Bill of Sale generated by the dealer fraudulently lists the vehicle's transmission as an automatic ("TRANS: AUTO"). The vehicle is physically a 6-speed manual transmission. This constitutes material contractual misrepresentation. Recalls and Dealer Negligence: The drive from Mint Auto Sales to Sport Mazda South is exactly 4 miles straight down South Orange Blossom Trail (FL-500). The vehicle has an active, open federal safety hazard recall for the rearview camera, yet the dealership neglected to take the vehicle down the street to have the safety fix completed for free. The entire team including the owner had their hands on this blatant fraud attempt. This took a while to put together if this helps you in anyway please drop a like. More

Worst experience ever! Miguel was friendly until the sale was completed… then he never answers. I drove all the way from South Florida to pick up the car and they didn’t pu Miguel was friendly until the sale was completed… then he never answers. I drove all the way from South Florida to pick up the car and they didn’t put gas in it, it was on empty. The tires were bald, so the car actually lost control on the way down south. I used to be in the car business and I can tell you from experience, this place, and Miguel, are NOT for the customers! Do yourself a favor and find a place that cares about you. This place does NOT! I would never treat a customer like this, EVER. More

Great dealership. My salesperson Luis helped me find the right car and was so happy to help me. Salesperson actually sat with me and listened to what I wanted instead My salesperson Luis helped me find the right car and was so happy to help me. Salesperson actually sat with me and listened to what I wanted instead of just trying to get me in out. Super nice and respectful staff! More

I stopped by Mint Auto Sales recently, and I honestly couldn’t leave fast enough. From the moment I walked in, the vibe was completely off. No greeting, no effort — just a cold, unwelcoming environment. couldn’t leave fast enough. From the moment I walked in, the vibe was completely off. No greeting, no effort — just a cold, unwelcoming environment. It felt like the staff didn’t want to be there, and it showed in how they treated customers. What really made me walk out was overhearing a manager speaking to an employee in a way that was completely out of line — loud, rude, and totally unprofessional. If that’s how they talk to their team in front of customers, I can only imagine how messy things are behind closed doors. Save yourself the time and frustration. I wouldn’t recommend this place to anyone — especially if you value good service and respectful business practices. More