Minot Automotive Center, Inc.
Minot, ND
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Not distinguished different Initial factory defect taillights were replaced as promised. Aftermarket experience good. We paid top $ for vehicle but got sub-par delivery and sale Initial factory defect taillights were replaced as promised. Aftermarket experience good. We paid top $ for vehicle but got sub-par delivery and salesman follow through as one item ( scratch/mark in rear passenger door) was noticed in showroom that was to be repaired before delivery. Delivery was to be during daytime hours to accommodate our schedules since we go to work at 4am. Delivery instead was re scheduled at 7pm evening prior informing us vehicle would be here 9-9:30 pm. I agreed but also mentioned we are up at 3 am getting ready for work and wasn’t completely OK with staying up for delivery. 10 pm, no vehicle...called salesman, no reply. 10:08 texted salesman...replied at 10:10 “ten minutes out” 10:20 PM vehicle delivered. I’m tired and cranky now and salesman is showing me autostart fobs. I tried to inspect vehicle with flashlight to see if tail lights were replaced and noticed door scratch/rub mark had not been fixed as promised. I pointed this out to salesman and his comment was “I totally spaced it out”. I’ll call my manager in the morning and let them know....it’s been over a week now...crickets! I’m on my own I guess. Next time we’ll try Harr Motor’s or Cedric Thiels...they just didn’t have the color we wanted. Sometimes the biggest differences are in the smallest details guys! Don’t call me or contact me on this, I’ve taken care of it on my own. More
Excellent sales experience The ease and speed at which we were able to start and finish the entire process was outstanding. We also wanted a specific color and model Sienna tha The ease and speed at which we were able to start and finish the entire process was outstanding. We also wanted a specific color and model Sienna that was not on the lot, but a dealer trade was arranged and one obtained in Minnesota. This was tremendous since we knew what we wanted and they arranged for it to happen. Vehicle brand was not a choice below, but it was a Toyota. More
Very helpful They are knowledgeable and courteous . I have bought several vehicles here and have been satisfied with all of them. I would recommend this dealershi They are knowledgeable and courteous . I have bought several vehicles here and have been satisfied with all of them. I would recommend this dealership to others. I bought a Toyota Highlander which is not on the list below but bought a Dodge Ram last year so I will choose that. More
Great service with a helpful staff The service was exceptional with a lot of attention to detail. Not only did they make sure it was the right model and package (Phil had to take multip The service was exceptional with a lot of attention to detail. Not only did they make sure it was the right model and package (Phil had to take multiple trips into below zero weather), they helped us really understand leasing and compare our options. Also, the 4Runner ride was much smoother than the explorer we test drove the same day. Great job! We will be back :) More
Awesome service Very helpful while moving from overseas. I was able to find a car that meets my families needs online and contact a sales rep through email. Very helpful while moving from overseas. I was able to find a car that meets my families needs online and contact a sales rep through email. More
Great Customer Service Great Customer Service. Very nice to work with. Thorough I going over the details and making sure all questions were answered correctly. Great experie Great Customer Service. Very nice to work with. Thorough I going over the details and making sure all questions were answered correctly. Great experience working with them. More
Sale of 2019 Toyota Tundra Limited Leased on a new 2019 Toyota Tundra Limited at Minot Automotive. Excellent customer service, very helpful. We would highly recommend Minot automotive t Leased on a new 2019 Toyota Tundra Limited at Minot Automotive. Excellent customer service, very helpful. We would highly recommend Minot automotive to others. Vehicle brand to choose below did not have Toyota to select. More
Awesome experience Very easy going environment. Sales staff wasn’t pushy at all, and was very knowledgeable to all questions and needs regarding our new Chrysler Pacific Very easy going environment. Sales staff wasn’t pushy at all, and was very knowledgeable to all questions and needs regarding our new Chrysler Pacifica, and the leasing process! More
Fast easy In and out painless they were more then helpful working with us to get into a new pickup they stick to their word also no bull crap In and out painless they were more then helpful working with us to get into a new pickup they stick to their word also no bull crap More
Great help Great people and great experience, everyone was helpful and went out of their way to help us with our purchase. Would definitely recommend to others. Great people and great experience, everyone was helpful and went out of their way to help us with our purchase. Would definitely recommend to others. More