Mini of Murray
Murray, UT
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Juan is a sweet and thoughtful young man, and I thoroughly enjoyed my purchase experience. He treated me with respect and allowed me all the time I needed to make a decision. Juan also helped me wi thoroughly enjoyed my purchase experience. He treated me with respect and allowed me all the time I needed to make a decision. Juan also helped me with my 1st mini (2009). He gave me suggestions when I needed help.You see, I am a 73 year old grandmother. I appreciated his help, and have already recommended him to a couple of my friends and relatives. My daughter Jana, told me one day that "my life improved 100% once I bought my 1st Mini". She also said I am happier and more JOYFUL - even younger than ever before - as I motor around my new world. It is true! I rate Juan a #10!!! More
The one thing I really don't like about owning a MINI is that there is really only one place to get your MINI serviced and that is at the dealership and the next closest dealership might be 500 miles away. that there is really only one place to get your MINI serviced and that is at the dealership and the next closest dealership might be 500 miles away. I have had a request ever since I purchased my new 2010 MINI in August 2010 to barely increase the idle so that my car does not make a ticking noise and I have had the car in to the service four or five times now and I get the same response from the service technicians - the ticking noise is not a problem. Well, it sounds like a problem to me and I finally contacted the service manager who did NOTHING after he contacted me and said he would get back to me but he never did and this car is now irritating me to the point that I would never purchase a MINI again because I asked for a simple fix and all MINI of Murray can do is brush me off time and time again. Sure has soured me on the whole MINI ownership experience. More
MINI of Murray is not willing to negotiate on new MINI prices and the value of trade-in. I was able to get a much higher price for my trade in and a better price for my new car at MINI dealers outside of prices and the value of trade-in. I was able to get a much higher price for my trade in and a better price for my new car at MINI dealers outside of Utah, Denver and Kansas City to be exact, both gave me a better trade for my 2004 MINI and a lower price on my new 2010 MINI Cooper. Such a better deal in fact that it made it worth the drive to go all the way outside of Utah to pick up my new MINI! Not sure why MINI of Murray is so stubborn and unwilling to negotiate - we weren't that far apart. But I'm glad it turned out the way it did because I got more car for the money and better customer service at other MINI dealers. Before you buy call MINI of Loveland CO and MINI of Kansas City. I know they both seem a little out of the way but in the long run it will probably save you some money. And who doesn't love to come up with a good excuse to drive more miles in a MINI! More
My wife and I ordered her new Mini Clubman S Hampton Package with the help from Mali Lamoreaux. We couldn't be happier with the car and all the friendly help we received from Mali. She kept up up to Package with the help from Mali Lamoreaux. We couldn't be happier with the car and all the friendly help we received from Mali. She kept up up to date with the entire process, including going to bat for us on a price mix-up from Mini - BMW themselves which she won by the way!! We would recommend Mini of Murray to anyone looking for a new Mini and of course Mali as well for your Sales Professional, she will take great care of you. :) Lets Motor!! More
My wife and I just bought our first Mini from Mini of Murray. I have to recommended Tony Poulson. He is a great motoring advisor (such a better title than salesman). He really did what his title says. Th Murray. I have to recommended Tony Poulson. He is a great motoring advisor (such a better title than salesman). He really did what his title says. There was no sales speak and the whole thing was laid back and easy to deal with. He made the experience a fun one and also helped us make a stripe decision on the car! In fact, everyone we dealt with at this dealership was great. Great place to buy a car! More
I highly recommend Tony Poulson from Mini of Murray. Tony is an easy-going fabulous Motoring Advisor (I love that title). He's so enthusiastic about the Minis it's as if his blood is actually super pre Tony is an easy-going fabulous Motoring Advisor (I love that title). He's so enthusiastic about the Minis it's as if his blood is actually super premium synthetic Mini oil. It's very obvious that he LOVES his job. He has excellent people skills and made my husband and I feel like we were buying a car from a friend. There was no pressure! I know the Mini's sell themselves but Tony made buying a car a fun experience. It was closing time (on a holiday) and he even took the time to move about three cars to get my car off the showroom floor so I could drive it home that night to surprise my kids. I know you hear this all the time but, it truly was a pleasure buying our first Mini from Tony. I keep his business card in my car and I know that if I ever have any questions he will have the answers. Exceptional customer service! We will be back! The car is super fun too! More
Wow! I can't say enough good stuff about Tony and the dealership. From the moment I walked through the door I felt like I was family rather than just another sale!! Tony went above and beyond with guidi dealership. From the moment I walked through the door I felt like I was family rather than just another sale!! Tony went above and beyond with guiding me through the entire sales process. He was friendly and very knowledgeable about Mini’s from "boot" to "bonnet". He was patient with me and answered all my questions thoroughly. Tony put the "Fun" into my Mini purchase. More
Mali Lamoreaux, my sales girl, was AWESOME. Within 30-minutes of filling out information on the Mini of Murray website I was contacted by Mali and then EVERY STEP OF THE WAY was painless and actually 30-minutes of filling out information on the Mini of Murray website I was contacted by Mali and then EVERY STEP OF THE WAY was painless and actually engaging. I don't like to make a 'big deal' when buying a new car and I don't like to spend a lot of unnecessary time if I don't have to and Mali was intuitive in feeling my needs. She was also extremely communicative with me as well as very knowledgeable about the product. Mali's follow-up (a month after purchase) should also be commended. Thank you Mali! See you soon for my oil change! -erik More
We had a great experience purchasing our first Mini. Juan was outstanding and really put in the time to explain all the features and helped us determine which ones would be best for us. We've already s Juan was outstanding and really put in the time to explain all the features and helped us determine which ones would be best for us. We've already sent some other people down to get cars and we'll continue to do so. More
Juan was so great to work with. he was very knowledgeable and friendly. i love my MINI and would definately go back to them and recommend friends to them. and friendly. i love my MINI and would definately go back to them and recommend friends to them. More