Mini of Murray

Tony Pouslon and Mini of Murray are awesome! Tony is awesome. He knows his stuff, has great design taste, and is a great guy. The experience of purchasing a Mini at Mini of Murray was wonderful Tony is awesome. He knows his stuff, has great design taste, and is a great guy. The experience of purchasing a Mini at Mini of Murray was wonderful -- without a doubt the greatest car buying experience I've ever had. I appreciated how Tony was straight up about everything, kept nothing hidden and informed me about what he was doing and where we were in the process at each step. Tony even went out of his way to stay late and deliver my Mini on Friday night so I could have it for the weekend (coincidentally he was doing the same thing for a customer before me by surprising her and having her Mini ready sooner than expected). I say that is a step above and beyond good customer service -- it's an 11 -- one more than a 10. Finally, I greatly appreciated working with a dealership where I wasn't passed on to some snake charming finance guy in the back who tries to sell you extras you don't want, manipulates numbers, and makes you feel like a cleansing ritual is the only way to get the slime of the experience off. In short, MIni of Murray epitomizes what car.buying should be, and Tony made the whole process amazing. Thanks! And oh yeah, the Cooper S Hardtop is one xxxx of a fun car! More

Great salesman, Tony Poulson. I called unto the service department to get a sales person recommendation as I'd had a bad experience before. I also checked out online reviews on ye I called unto the service department to get a sales person recommendation as I'd had a bad experience before. I also checked out online reviews on yelp and decided to give Tony a call. I told him right up front I wanted a good deal, didn't want to haggle for hours and I wanted someone invested in my time. I have purchased before from Mini and the experience wasn't the best. If I didn't love the car so much I would not have gone back. He met and exceeded every expectation. Got me into the car I wanted and his follow up has been amazing so far. Very happy this time around. More

Tony is AWESOME! This was our best car shopping experience to date! We sure do appreciate Tony's help! He took the time to answer all our questions and made sure we w This was our best car shopping experience to date! We sure do appreciate Tony's help! He took the time to answer all our questions and made sure we were comfortable in our new cars! More

Outstanding job... on our second Mini Juan is very knowable and friendly. Wonderful job Juan! we'll be back... This is the ONLY dealer I have ever worked with that I was willing (exite Juan is very knowable and friendly. Wonderful job Juan! we'll be back... This is the ONLY dealer I have ever worked with that I was willing (exited actually) to work with a second time! More

Juan Coles was a pleasure to work with from start to finish. Juan Coles was informative, patient, and provided excellent customer service above and beyond my expectations, which were already very high. This inc Juan Coles was informative, patient, and provided excellent customer service above and beyond my expectations, which were already very high. This included an after hours personal service call as we had purchased a new mini and we lived out of state and were leaving the next morning and had a slight issue that needed resolved. This has been one of the best car buying experiences we have had in quite a while. Juan gets top marks in my opinion. More

No Pressure Sales I have purchased or leased my last 3 cars from MINI of Murray. Juan Coles lets the cars sell themselves. Real people, and genuine, honest servic I have purchased or leased my last 3 cars from MINI of Murray. Juan Coles lets the cars sell themselves. Real people, and genuine, honest service makes me feel extremely comfortable at MINI of Murray, whether I'm buying or receiving scheduled service. I've never been the recipient of the hard sell or intimidation tactics. The MINI lounge and top floor deck are nice places to hang out while waiting for your oil change (they have a bit of a Zen vibe going on in there). More

awesome service Logan bent over backwards to help me out with a situation that involved a countryman I bought from Texas Direct Auto. He didn't have to help like he Logan bent over backwards to help me out with a situation that involved a countryman I bought from Texas Direct Auto. He didn't have to help like he did and he even threw in a free key chain and trash bag to help cheer me up. Mini of Murray Rocks!! Justin also went out of his way to be helpful and even took time to write a cover letter for repairs that were done on my vehicle. I will only buy from Mini of Murray! More

Great Car buying experience It was wonderful working with Mini of Murray and Juan Coles. Made the entire process from designing the car to signing the final document to drive it It was wonderful working with Mini of Murray and Juan Coles. Made the entire process from designing the car to signing the final document to drive it out a breeze. Unlike other dealership, I did not feel any pressure to purchase a car or add features that I did not want. Juan was very knowledgeable and made me comfortable throughout the entire process. Will not hesitate to buy my next mini from Juan. More

Best car buying experience! I gave a 5 star rating not only for the amazing car we just bought but because Tony was so great to work with. He was honest, understanding not your t I gave a 5 star rating not only for the amazing car we just bought but because Tony was so great to work with. He was honest, understanding not your typical "car salesman". We'd buy another MINI just to work with Tony. More

Best Service associates anywhere My first purchase was many many years ago from Tony Polson and has stood by, with my every purchase and I will be purchasing my Third MINI and have be My first purchase was many many years ago from Tony Polson and has stood by, with my every purchase and I will be purchasing my Third MINI and have been so pleased with with the care and concern of the people I have worked with. Tony Polson and the Service Center manager Levi are great. I just want to Thank the MINI Manager and all my welcome MINI friends that I have gained at MINI of Murray. More