Mini of Murray

Smooth dealing and efficient with the buying process Our experience was very pleasant. Tony Poulson was extremely knowledgeable and personable. He communicated well and displayed good flexibility in pur Our experience was very pleasant. Tony Poulson was extremely knowledgeable and personable. He communicated well and displayed good flexibility in purchase options. After gathering just a few items about our desires and what we had interest in he found a great vehicle for us. He showed a flare for options to add and personal striping for our vehicle. One of the very best times I have had buying vehicle and it was because of the staff, the dealer, and the available inventory. More

Recent Service Visit 1. It takes more than a week to get an appointment. 2. An hour for the diagnostics is extreme and it usually is more than an hour. 3. The charge 1. It takes more than a week to get an appointment. 2. An hour for the diagnostics is extreme and it usually is more than an hour. 3. The charge for the diagnostics is extreme. 4. Once I was told what the diagnostic was done and my vehicle would be ready to go, the estimate was 20 minutes it took more than 40 minutes before I got my vehicle. 5. Basic parts aren't in stock so a second visit is required. Very inconvenient. More

Best Sales Experience Tony and Scott service was outstanding and impressive. They answered all my questions and gave my wife confidence in the Sales process. This was ser Tony and Scott service was outstanding and impressive. They answered all my questions and gave my wife confidence in the Sales process. This was seriously my best experience at a car dealership. Tony was very thorough in explaining the details and was exceptionally knowledgable of the Mini product. More

Best Service Ever!!! I might have not been able to purchase my Mini in your dealership, however because of the high level of service and extreme satisfaction with both the I might have not been able to purchase my Mini in your dealership, however because of the high level of service and extreme satisfaction with both the Service and Parts department I will ensure that my next Mini purchase will be at Mini of Murray. Levi VanWagenen is the most professional, experienced and knowledgeable Service Advisor in the business. My car had a TON of issues and I mean a TON!! Levi ensured that every single recall and under warranty issue was resolved and completely taken care off. I mean who does this!!! I feel safe and secure knowing that my car has been taken care of and thus will it will take care of me and my family. Levi is thorough, open and honest and will provide best recommendations and suggestions for maintenance and care. I have highly recommended him, the Service Team and Mini of Murray to all my family and friend. I could not be happier! I cant' wait to see what next year brings with the new line up of the 2016 Mini Clubman, I have already expressed interest! Thank you Levi, the Service Team and Mini of Murray for always taking care of my Mini and me! : ) - A very happy Mini Owner! Annie & Daisy (My Mom Daisy bought the car for me!!) More

amazing Had a huge problem with paperwork (not juan or the dealerships mistake) and with one phone call Juan got on it and fixed it and I got a refund that w Had a huge problem with paperwork (not juan or the dealerships mistake) and with one phone call Juan got on it and fixed it and I got a refund that was due me...I know if I had not called him I would still be working it out..He always goes the extra mile for you...and explains every detail so you understand.. Would highly recommend working with him on buying a car!! More

Buying a new MINI I bought a new MINI Countryman All4 yesterday and my experience was and has been exceptional!!! Juan was our Motiring Advisor. He was knowledgeable, a I bought a new MINI Countryman All4 yesterday and my experience was and has been exceptional!!! Juan was our Motiring Advisor. He was knowledgeable, answered every question I had, was patient, honest, personable and completely accommodating! His expert test driving skills sold the car. Truly. I felt valued and immediately accepted into the MINI Family. And Sarah was the first face we saw. She was also very knowledgeable, personable and accommodating! Overall an outstanding couldn't-have-been-better adventure and now in my driveway sits the most beautiful blue Countryman All4!!!!!?? More

Best car buying experience ever! Hands down the best experience I have ever had buying a new car. Tony Poulson was very low pressure, and very patient with me. It took me 15 yrs to Hands down the best experience I have ever had buying a new car. Tony Poulson was very low pressure, and very patient with me. It took me 15 yrs to get a new car for myself after my last experience at another dealer! Two of my friends have purchased cars from Tony in the last year, and both insisted I didn't go to anyone else but him. LOVE my car and my car buying experience! More

Very professional and knowledgable Juan and Jared were great! They answered all questions and represented their company extremely well. We buy next Mini from Mini of Murry! We will take Juan and Jared were great! They answered all questions and represented their company extremely well. We buy next Mini from Mini of Murry! We will take all service needs to their store. More

The bee's knees AND the cat's pajamas! The sales crew we worked with at MINI of Murray is top-notch. Getting our Cooper S Countryman ALL4 was a slow process (my fault) but the guys stuck wi The sales crew we worked with at MINI of Murray is top-notch. Getting our Cooper S Countryman ALL4 was a slow process (my fault) but the guys stuck with us through the whole experience, answered every question quickly, dealt with issues professionally, and helped us get in to our shiny new go-cart, er...I mean MINI, which we are now loving! More

Best Dealership in the State We recently purchased a Mini from Juan at Mini or Murray. I gotta tell you that our experience could not have been better! Our expectations were met a We recently purchased a Mini from Juan at Mini or Murray. I gotta tell you that our experience could not have been better! Our expectations were met and exceeded in every way! Juan is not only very detailed and carring, but he is the main reason we elected to purchase our car there. I would rate Mini of Murray a ten as dealers go...mainly because of Juan and his carring assurance! Thanks Jaun More