Mini of Murray

I have never had such a positive experience buying a new car. From the trade on my old vehicle to delivery of my new one, my Service Advisor anticipated every question, facilitated the process, and never le car. From the trade on my old vehicle to delivery of my new one, my Service Advisor anticipated every question, facilitated the process, and never left me feeling pressured or powerless. I will never go anywhere else! More

These guys are awesome to work with. Everyone we interacted with was super friendly and helpful. The features in the MINI were explained in detail to us (so we were sitting the car wondering "what d interacted with was super friendly and helpful. The features in the MINI were explained in detail to us (so we were sitting the car wondering "what does this button do?"). We didn't feel pressured into purchasing anything, and didn't feel like our time was wasted at all. We felt completely comfortable being there and would reccomend this dealer to ANYONE. More

To say I'm an easy customer would be the understatment of the year. I don't care of for sales people as a general rule and I admit to being difficult. But even despite all of that Mr. Rex was VERY kind and h the year. I don't care of for sales people as a general rule and I admit to being difficult. But even despite all of that Mr. Rex was VERY kind and helpful. And the dealership in general was incredibly good. I was nervous about the whole thing because through word of mouth I hadn't heard good things but they've completely won me over and I will give them my business from here on out. I would also HIGHLY recommend buying a car from either BMW or Mini of Murray. They were a pleasure to work with and made my first car buying experience fantastic. More

As an over-exuberant virgin MINI owner I could not have been more happy with my Motoring Advisor, Tony Poulson. Tony is one-of-a-kind. His enthusiastic attitude about life carries over into his work at Min been more happy with my Motoring Advisor, Tony Poulson. Tony is one-of-a-kind. His enthusiastic attitude about life carries over into his work at Mini of Murray. Tony’s professionalism, creativity and attention to detail was appreciated throughout the Countryman test drive, research, lamenting, ordering, waaaaaaaiting and delivery. Tony never tired of my many, many, MANY questions, comments, emails and texts, and treated my partner and I with the upmost respect. Tony earned our business. He was on-task 100% of the time and a true asset to the dealership. Our expectations were exceeded. Thank you Tony! More

Tony is AWESOME! He was great from helping us configure a really custom Mini all the way through to screwing on our license plates. He is super friendly, knowledgable, and available via phone, email, text, e really custom Mini all the way through to screwing on our license plates. He is super friendly, knowledgable, and available via phone, email, text, etc. He even sent us pictures as our car was getting customized! Go see Tony! More

I am writing this review on behalf of my partner, Michael Tyler, who is deaf. Michael purchased a new Mini Countryman and was so lucky to have had Juan Coles as his salesman. Words cannot begin to describe Tyler, who is deaf. Michael purchased a new Mini Countryman and was so lucky to have had Juan Coles as his salesman. Words cannot begin to describe how helpful Juan was to Michael, making sure that he understood all aspects of the car buying experience, from how the car was built to all aspects of the financing. For many hearing people dealing with a person who is hearimg impaired can, at times, be a frustrating experience for both parties involved. Not once during the whole car buying experience did Juan came across as anything else but being incredibly patient, helpful and understanding. Hearing impaired people have to deal with many experiences in life where they are at opportune to be taken advantage of, but Juan went above and beyond in making sure Michael knew everything that was happening. Once the car arrived Juan made sure that Michael was perfectly happy and that everything was what was agreed upon, taking an extended period of time showing Michael all aspects of his new car and how things worked. I cannot express how much I appreciate Juan and how he treated Michael. Not only did Michael have a terrific car buying experience, he also made a new friend. We both do not have words to describe how appreciative we are. We will definitely be a BMW and Juan customer in the future. More

I would HIGHLY recommend taking your next car-buying experience to Mini of Murray. When, I first arrived at the dealership, our excellent motoring advisor really took the effort to ask about what I nee experience to Mini of Murray. When, I first arrived at the dealership, our excellent motoring advisor really took the effort to ask about what I need and want in a car. He asked me about what I like about my current car and what I would like to upgrade. He then spent some time searching for good matches based upon my needs and wants. The test drive was quite a unique experience as well! It wasn't just a test drive, it was a great time to get to know all of the fun and hip features of the Mini. After absolutely falling in love with the car, Tony helped us get an excellent deal that we just couldn't turn down! Finally, the delivery of the car was efficient and seamless. I was expecting a long session with an accounting who would try to sell me other things... Instead, we met with Tony who had all of the paperwork prepared and it literally took 20 minutes to complete. He also had the car detailed and programmed my presets for me. I am so happy with my buying experience and would recommend Mini of Murray and Tony Poulson to anyone. More

We had a great experience getting our new Cooper. Juan was very knowledgeable and passionate about the Mini products. He was straight forward and delivered on everything he told us he would. The whole d was very knowledgeable and passionate about the Mini products. He was straight forward and delivered on everything he told us he would. The whole dealership staff was friendly and treated our family (including two rowdy little boys) very very well. This was one of our better car buying experiences. More

Recently purchased a new Countryman from Juan. Everything was great: the service, the professionalism of my sales agent (Juan), and the quality of the car. This is our third purchase at Mini of Everything was great: the service, the professionalism of my sales agent (Juan), and the quality of the car. This is our third purchase at Mini of Murray, second with Juan, and we will come back when it is time to buy another car. More

I drove my new Mini Countryman home and was not able to wipe the grin off my face the whole way! The tint and stripe installation was perfect. Juan was a pleasure to work with, making the whole process sea wipe the grin off my face the whole way! The tint and stripe installation was perfect. Juan was a pleasure to work with, making the whole process seamless and simple. He is professional, knowledgeable, and makes you feel like he's helping a friend rather than a customer. I am a returning customer and will continue to be in the future. Love the cars, love the service! More