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Mini of Loveland
Loveland, CO
94 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 94 reviews
September 15, 2023
BEWARE. Worst dealership. TERRIBLE CUST SERVICE. Don't be blinded by the free donuts and coffee. After sale, you are disgarded. I bought an expensive used Worst dealership. TERRIBLE CUST SERVICE. Don't be blinded by the free donuts and coffee. After sale, you are disgarded. I bought an expensive used truck. It was traded in so Mini (BMW) of Loveland made a huge profit. Givi Maisuradze, the salesman, promised frequent communication, and they would address any concerns, but did not returned calls or emails for weeks or sometimes, not AT ALL. The brakes squeaked badly and there was another noise. I brought it back for service. TWICE. First, they all said squeaks are due to moisture. Second time they said it has a few months of brakes left. What? It is actually because there is minimal brake pads left. Jorden Miller, the service manager and Givi kept putting me off. Squeaks and rust, brakes are wasted. I asked them to replace the brakes, they would not. They dismissed me. They sent 4 managers to meet with me (5' female), obviously trying to intimidate me. I am exposing the POOR CUSTOMER SERVICE! More
by cindysavino6
Employees Worked With
Givi, Jared
May 07, 2023
My wife and I bought a preowned Land Rover on May 3, 2023. Austin M. was our client advisor. We were treated with courtesy and professionalism throughout the process. The vehicle was impeccably maint 2023. Austin M. was our client advisor. We were treated with courtesy and professionalism throughout the process. The vehicle was impeccably maintained and listed for a price well under market value as per CarGurus. Not sure how they could have made the experience more enjoyable or efficient. We love our new vehicle and feel we were given an extremely fair deal! More
by Land Rover Couple
Employees Worked With
Austin M., Joe (Finance Manager)
March 14, 2023
Trading in and purchasing a new Mini Countryman Cooperworks was easy and a great experience. Stan was exceptionally nice, but everyone was! I'll be back! Cooperworks was easy and a great experience. Stan was exceptionally nice, but everyone was! I'll be back! More
by yayaya56
Employees Worked With
Stan, Alex, Nick, Blu
February 20, 2022
I purchased a mini the other day from this dealership and it was the best experience. Matt was super helpful and made first time purchasing a car easy! I absolutely love my car already and now feel set for a it was the best experience. Matt was super helpful and made first time purchasing a car easy! I absolutely love my car already and now feel set for a long time thanks to them! More
by Ktwilson044
Employees Worked With
Matt Sandine
September 17, 2021
It was the best experience we had buying a car. Everyone there was so kind and patience. Everyone was so helpful. They made the process so easy. Other places I been to I felt pressure and rushed but with m there was so kind and patience. Everyone was so helpful. They made the process so easy. Other places I been to I felt pressure and rushed but with mini of loveland i felt they wor around my schedule and did not make me feel pressure or rush. I will definitely recommend mini and bmw of loveland. Thank you More
by jamycha
Employees Worked With
T. Tisdon
August 18, 2021
Sales and Finance were very helpful during the sales experience, but T Tisdon the client advisor was topnotch during the whole process. The BMW finance was also very helpful. experience, but T Tisdon the client advisor was topnotch during the whole process. The BMW finance was also very helpful. More
by alkreiser
Employees Worked With
T Tisdon
August 05, 2021
I choose minin in Loveland because it was close and convenient and I'm so glad I did. T was so knowledgeable on every kind of mini, she did an amazing job at finding exactly what I wanted. She really m convenient and I'm so glad I did. T was so knowledgeable on every kind of mini, she did an amazing job at finding exactly what I wanted. She really made the whole process so smooth for me, being that this is my first new car in 30 years. The whole team, Eric and Brandon from finance did everything they could and went above and beyond for my purchase. This was painless and I would 100% recommend them to everyone! More
by Kent
Employees Worked With
T, Eric, brandon
July 13, 2021
I chose to purchase a Mini due to T Tisdon's professionalism and friendly attitude. I initially went in to test drive the Mini SEV but ended up purchasing a JCW Countryman because of how fun Min professionalism and friendly attitude. I initially went in to test drive the Mini SEV but ended up purchasing a JCW Countryman because of how fun Minis are to drive. T was very patient and she worked with me as I went back-and-forth on what I was going to buy. The whole buying experience was super easy and fast! Thank you. More
by Rak
Employees Worked With
T Tisdon
June 24, 2021
Shopping for a car was easy. I browsed online and came in to view the same day I inquired. T was very helpful and helped me with everything including the financing. They did not pressure me and they stayed w to view the same day I inquired. T was very helpful and helped me with everything including the financing. They did not pressure me and they stayed with me through the whole process even though I know they were supposed to be off the clock. Very nice people. Would highly recommend. More
by Joseline
Employees Worked With
T Tisdon
June 14, 2021
We worked with both Carlos and T on the purchase of our new PHEV MINI Countryman. It was a very easy experience. Since we live in Denver and the plug-in hybrids are tough to find, we ended up putting a d new PHEV MINI Countryman. It was a very easy experience. Since we live in Denver and the plug-in hybrids are tough to find, we ended up putting a deposit on the car and completing the finance process via email and text. I would 100% recommend this dealer and its sales staff, we are happy customers. More
by Michelle S.
Employees Worked With
Carlos Chavez, T Tisdon
