Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mini of Loveland
Loveland, CO
92 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 92 reviews
July 15, 2024
The service department is horrible. They try to see you crap you don’t need with every service. Tires are pushed each time. Not sure about their honesty either. They told me that all ti They try to see you crap you don’t need with every service. Tires are pushed each time. Not sure about their honesty either. They told me that all tires were down to a two on the wear. One of my tires was new. They apparently didn’t even look at them. Disappointed and disgusted. More
by Moxiec
Employees Worked With
Nick I think.
April 20, 2024
The buying process was great. The after purchase was a nightmare. They didn’t do what they said as in picking up the back seat from us on the trade in. Then no title has been s The after purchase was a nightmare. They didn’t do what they said as in picking up the back seat from us on the trade in. Then no title has been sent for tags. Then I get a notice I didn’t pay when I never got an invoice. I’m am not happy with this crap. More
by Afyrwench
Employees Worked With
Matt
February 23, 2024
My husband and I just purchased our second used car from here. Both times we had a wonderful experience. Austin was wonderful! Very quick to reply to our questions. Everyone was awesome! We will not buy our here. Both times we had a wonderful experience. Austin was wonderful! Very quick to reply to our questions. Everyone was awesome! We will not buy our cars anywhere else. More
by Annastreed
Employees Worked With
Austin
January 26, 2024
I inquired about a vehicle. Austin reached out to me very quickly and was super helpful answering all my questions. He was always available to answer any questions I had. He eve Austin reached out to me very quickly and was super helpful answering all my questions. He was always available to answer any questions I had. He even went out of his way to send me videos of the car and gave me details about some of the blemishes and flaws. I ended up purchasing the car and having it transported all the way to Misssissippi. I was initially concerned about buying a car from so far away, but the staff made my car buying experience very stress-free and quite enjoyable. I would recommend this dealership to anyone who is looking to buy a vehicle! More
by Peytonkoenig
Employees Worked With
Austin Meckelburg
December 17, 2023
I have been on the fence about letting go of my beloved F55 Anderson Cooper. But I have been working with Austin to find the best Countryman S ALL4 for me. We finally have made that happen. Austin is down F55 Anderson Cooper. But I have been working with Austin to find the best Countryman S ALL4 for me. We finally have made that happen. Austin is down to earth and a great person to talk to. I felt like he wanted to help me and not just give me a car. If you’re looking for a car, ask for Austin. I have always liked Mini of Loveland. Before I moved closer, I used to drive up from Southern Colorado (2hrs) because they are hands down the best Mini Dealership in Colorado. Kyle in service is honest and will not steer you wrong. Thank you Austin for the new countryman. Couldn’t be happier. More
by Pank112
Employees Worked With
Austin Mekelburg
October 19, 2023
Friendly, clean, did not pressure sell. Sales advisor very familiar with the vehicles. When we decided on the car the time to get all the paperwork done was fast and easy. Sales advisor very familiar with the vehicles. When we decided on the car the time to get all the paperwork done was fast and easy. More
by kgates_co
Employees Worked With
Austin Mekelburg
October 05, 2023
Austin and Michael were absolutely amazing. They were patient and kind and didnt complain while I had to find all my documents (that i shouldve had prepared). They took care of me the entire ti They were patient and kind and didnt complain while I had to find all my documents (that i shouldve had prepared). They took care of me the entire time and I couldnt be happier with my new 2022 Honda Accord!! More
by HondaGirl
Employees Worked With
Austin Mekelburg, Michael Slaten
September 15, 2023
BEWARE. Worst dealership. TERRIBLE CUST SERVICE. Don't be blinded by the free donuts and coffee. After sale, you are disgarded. I bought an expensive used Worst dealership. TERRIBLE CUST SERVICE. Don't be blinded by the free donuts and coffee. After sale, you are disgarded. I bought an expensive used truck. It was traded in so Mini (BMW) of Loveland made a huge profit. Givi Maisuradze, the salesman, promised frequent communication, and they would address any concerns, but did not returned calls or emails for weeks or sometimes, not AT ALL. The brakes squeaked badly and there was another noise. I brought it back for service. TWICE. First, they all said squeaks are due to moisture. Second time they said it has a few months of brakes left. What? It is actually because there is minimal brake pads left. Jorden Miller, the service manager and Givi kept putting me off. Squeaks and rust, brakes are wasted. I asked them to replace the brakes, they would not. They dismissed me. They sent 4 managers to meet with me (5' female), obviously trying to intimidate me. I am exposing the POOR CUSTOMER SERVICE! More
by cindysavino6
Employees Worked With
Givi, Jared
May 07, 2023
My wife and I bought a preowned Land Rover on May 3, 2023. Austin M. was our client advisor. We were treated with courtesy and professionalism throughout the process. The vehicle was impeccably maint 2023. Austin M. was our client advisor. We were treated with courtesy and professionalism throughout the process. The vehicle was impeccably maintained and listed for a price well under market value as per CarGurus. Not sure how they could have made the experience more enjoyable or efficient. We love our new vehicle and feel we were given an extremely fair deal! More
by Land Rover Couple
Employees Worked With
Austin M., Joe (Finance Manager)
