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Milton Ruben Chevrolet

Augusta, GA

4.9
198 Reviews

3514 Washington Rd

Augusta, GA

30907

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198 Reviews of Milton Ruben Chevrolet

April 01, 2015

Long wait Bought a new chevy and have been to this dealer twice for service. Both times I was quoted 1 hour for work- first trip took 5 hours- second trip took More

by Chevowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Apr 03, 2015 -

Milton Ruben Chevrolet responded

We are very sorry to hear about your experience and your long wait. It concerns us to hear you were not informed of the delay in a timely manner, and that you smelled smoke in your vehicle after service was completed, as neither of these are standard procedure here. We would like to hear more about your visit so that we may investigate the issue further and ensure this does not occur again. Please contact our Service Manager, Rich Koellner, at your earliest convenience so that we may work to resolve these issues. Thank you for reaching out to provide your feedback. It is with reviews like this one that we may identify areas that need more attention and continue to aspire toward 100% customer satisfaction. Thank you again, and we look forward to your call.

January 31, 2015

The best car buying experience E-E-EVER! I bought a brand new 2015 Cheverolet Sonic LT. Brandon Wind at the Chevy dealership made this entirely too easy for me. I knew what I wanted when I wa More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon M. Wind
Feb 02, 2015 -

Milton Ruben Chevrolet responded

Michael, congratulations on your car! I am happy to hear you are enjoying your purchase. At Milton Ruben Chevrolet, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Brandon was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing need. Sincerely, The Milton Ruben Team

October 01, 2014

Terrible experience I was in the market for a new truck, either Silverado or Ram. I went to Milton Ruben first since I had bought a Colorado and a Toyota Highlander from More

by jhadden1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben
Oct 03, 2014 -

Milton Ruben Chevrolet responded

We are sorry to hear we were not available to work a trade-in for you. We sincerely hope you enjoy your new truck!

July 07, 2014

Poor repair quality and poor customer service as a result Paint job had scratches and bubbles. We bought the car in April and it is now July and the car is still in the shop incomplete. The employes at the d More

by Aduckwiler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom, Mike, and Dwaine.
Jul 10, 2014 -

Milton Ruben Chevrolet responded

Thank-you for taking the time to review us, Ma'am. As we said when we spoke with you Monday night, we apologize for any inconvenience your prior vehicle may have caused you. We are so glad we could find a new vehicle you were happier with. Congratulations on your new Chevy vehicle, and we hope to see you again for your regular maintenance service! Thanks again!

June 29, 2014

My great experience I had a great experience working with about Don, and the whole staff about working with me. Now, I own a new truck, great job. More

by cabibbean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Heatman
January 28, 2014

I really was impressed with the serive Department. I been there twice and the servie was outstanding. I had transmission work that was done completely wrong from PErformance Transmission. Milton Ruben had me More

by Scott0987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert (Service)
November 09, 2013

Employees know their jobs and can answer any questions. They understood our needs and located the vehicle that we needed. The staff were patient and thorough. It was a pleasure doing business with them. More

by granturtle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Johnston, Sales & Patricia Dupeire, paperwork & 2 others, very helpful
Nov 12, 2013 -

Milton Ruben Chevrolet responded

granturtle, Thank you for taking the time to write about and acknowledge the many people who helped you in your car buying experience. Let us know if there is anything else we can do for you in the future.

September 06, 2013

The purchase process was excellent. I am a repeat customer and I will return in the future. I would recommend Milton Reuben to my friends. More

by cbgoff
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia DuPeire
Sep 17, 2013 -

Milton Ruben Chevrolet responded

cbgoff, Thank you for the review and repeat business! Enjoy your new vehicle and happy driving!

August 16, 2013

Outstanding customer service from the time to walk in the door to purchase to service and throughout. This at least our 11th car from Milton Ruben! More

by Dr Ben N Estes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Lockamy and Robbie Newman
Aug 19, 2013 -

Milton Ruben Chevrolet responded

Dr Ben N Estes, Thank you for the review and the repeat business! It's always our goal to give exceptional service to all our customers! If there's anything else we can do for you, or if you have any questions, please let us know! Until then, happy driving!

July 24, 2013

I got the car I wanted at the price and payments I wanted. I loved the customer experience. They helped me every step of the way. More

by Cheddarbob21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tay Teeling
Aug 19, 2013 -

Milton Ruben Chevrolet responded

Cheddarbob21, Thank you for your review on the dealership and Tay! We always strive to make the customer experience the best that it can be! Let us know if you ever have any questions or concerns. Until then, happy driving!

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