Back

Milton Ruben Chevrolet

Augusta, GA

4.9
198 Reviews

3514 Washington Rd

Augusta, GA

30907

Directions

By Type

198 Reviews of Milton Ruben Chevrolet

August 18, 2017

Best Dealership in the world My salesman Jeff Crocker and the entire staff were very friendly and easy to work with in fact i think Jeff should be promoted. I had a blast and will More

by CoreyNero74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Crocker
Aug 22, 2017 -

Milton Ruben Chevrolet responded

Your awesome feedback truly made our day, Corey! It's wonderful to hear that Jeff and our entire staff were able to provide you with an enjoyable experience and that you love your new 2017 Chevy Cruze. Feel free to reach out to us if there’s anything else we can do for you.

July 24, 2017

Service Dept We always get excellent service! They are Always courteous and helpful. I recommend them to all of our friends. Mike S and Chris B are the best! We on More

by Robin S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris B, Mike S
Jul 27, 2017 -

Milton Ruben Chevrolet responded

Robin, we LOVE this review! It means so much to us when customers reach out to let us know they enjoy our dealership. Thank you! We truly appreciate your loyalty to Milton Ruben, thank you for giving us the opportunity. Have a wonderful day!

July 12, 2017

Purchased a truck. Will never use this dealership again. Purchased a truck back in May. Was promised one thing was sold another, was promised a certain trade in value More

by Stacy
Recommend Dealer
No
Employees Worked With
Jeff
Jul 14, 2017 -

Milton Ruben Chevrolet responded

Stacy, we are so sorry to read this review. We understand that your husband spoke with our General Manager, Taylor Stone, yesterday on the phone and that any issue or misunderstanding has been resolved. Please, do no hesitate to reach out to Taylor again if there are any issues moving forward. Thank you for your feedback, whether negative or positive, all feedback is essential to our growth so we always appreciate it! Have a great day!

May 22, 2017

Poor Customer Service Worst experience I have ever had with a dealership. Will never do business with them again and will recommend to my friends not to also. More

by Gregg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Blake Taylor
May 24, 2017 -

Milton Ruben Chevrolet responded

Gregg, We would like to apologize for the negative experience, as well as find out a few more details about your recent visit. Our General Manager, Robbie Newman, has seen this review, but unfortunately cannot find you in our system without more information like last name, vehicle and/or date of visit. We encourage you to reach out to Robbie at (706) 868-5454 to ensure that this does not happen again, as well as see what we can do to make up for any mistakes that we made. Thank you Gregg, and we hope to hear from you soon.

May 03, 2017

Great Experience Efficient, Professional, Courteous. We were dealt with fairly. Our sales person Mark was excellent. It was very much worth our drive from Columbia More

by jegiles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
May 09, 2017 -

Milton Ruben Chevrolet responded

Thank you for your kind words and for traveling to our dealership from Columbia, SC. We are happy to hear that Mark was able to provide you with an outstanding purchase experience. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Milton Ruben Team

April 14, 2017

Great sale person Emily Valero assisted with my first truck purchase, she was very professional and knowledgeable. If your looking to purchase a truck Go see Emily, s More

by ANTHONY C WILLIAMOON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Valero
Apr 25, 2017 -

Milton Ruben Chevrolet responded

Anthony, thank you for sharing your purchase experience with us. We’re glad that Emily was able to provide you with such great assistance during your first truck buying experience. We truly value your business and look forward to working with you again in the future. Sincerely, The Milton Ruben Team

March 22, 2017

AVOID THIS DEALER! I agreed to buy a truck from these guys, made hotel reservations because it was not going to be ready until the next day and I'm over four hours away. More

by BRONSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Billy Williams
Mar 24, 2017 -

Milton Ruben Chevrolet responded

Mr. Bartley, We’re sorry that your experience with our dealership was a negative one. The truck that you were looking at was incredibly popular, and several people had made appointments to view it when you contacted us. Since you did not put a deposit down on the vehicle, we legally could not hold it for you. We understand that this was explained to you, but we apologize if it was not made clear. If you would like to discuss this review further, or perhaps look at another vehicle, our General Manager, Robbie Newman, has read all of your reviews, and would be happy to help. He can be reached at (706) 868-5454. Again Mr. Bartley, we’re sorry for the frustration that we caused you, we thank you for this feedback.

March 07, 2017

Great truck, dealership has me concerned The Good- Mark, my salesman, was great. Very informative, knowledgeable and helpful. Good guy. Truck is outstanding. Bad- after talking about the war More

by Mazer_beyond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark
Mar 07, 2017 -

Milton Ruben Chevrolet responded

Mr. Townley, Thank you for working with us the past few days and for even making the drive back to our dealership this afternoon and working with Anne. We cannot thank you enough for giving us these chances to correct our mistakes. We take full blame for these errors, and truly appreciate your patience with our Sales, Finance and Service Departments. Our General Manager, Taylor Stone, considers what has happened to be unacceptable, and has been working with all of our employees to right this situation. Thank you for bringing it to our attention. Please don’t hesitate to reach out to Taylor at (706) 868-5454 if you would like to further discuss this review, or if you experience any problems in the future, Mr. Townley. Although it’s taken longer than expected, we hope that you now have your dream truck. Please let us know if we can help with anything else.

February 17, 2017

Very helpful Jeff was very helpful. He showed me everything about my new car. I would definitely buy another car from him. He knew a lot about my car and was happy More

by sassy12si
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Crocker
Feb 22, 2017 -

Milton Ruben Chevrolet responded

Thank you for the nice review! Jeff is a wonderful and helpful employee here at Milton Ruben Chevrolet and we appreciate your kind words about him. Congratulations on your purchase and we will certainly share your great feedback with Jeff, and the rest of our staff. Please feel free to stop by if you need any further assistance. Sincerely, The Milton Ruben Team

January 10, 2017

Robert Cohen was an awesome salesman. He made our visit and purchase smooth and easy...this man deserves a raise!!! Their finance department, particularly Robert More

by brooksclan2429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cohen
Jan 31, 2017 -

Milton Ruben Chevrolet responded

Thank you for your kind words and congratulations on your new purchase! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. We appreciate both Robert Cohen and Robert Hopkins for being so helpful during your visit with us and will certainly share your feedback with them. Thank you again and please feel free to visit us if you need any further assistance. Sincerely, The Milton Ruben Team

...
16
...