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Milton Martin Honda - Service Center

Gainesville, GA

4.9
1,155 Reviews

1,155 Reviews of Milton Martin Honda - Service Center

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February 07, 2025

I have been buying vehicles and had all my service done at Milton Martin for over 30 years. I have never been told to have something done that I thought was unnecessary, nor have I ever had a problem that More

by tmitchell15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli Paxton—-Service Representative (also excellent)
Feb 08, 2025 -

Milton Martin Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Milton Martin Honda, we look forward to having you as a valued customer for many years to come!

February 07, 2025

This dealership is one of the best I've ever used. It has been recommended to many people and I'm always confident they will be treated well. More

by cathysuewicox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Boggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Milton Martin Honda responded

It's great to hear that we were able to help you out, Cathy. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Milton Martin Honda!

February 07, 2025

Not the same as when owned by Jim Foote and Butch Miller. Lack of follow up and not the customer friendliness. Totally new staff. I bought my car there and was told they had no record of me. Then confused me More

by ALSATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Enzo
Feb 11, 2025 -

Milton Martin Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 06, 2025

Service writer was very helpful and nice. Told that the recall would take about 45 minutes and that happened. Definitely will recommend them. More

by richardsullivan60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Milton Martin Honda responded

Richard. Thank you! Graham and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Milton Martin Honda.

February 06, 2025

Clean, comfortable and welcoming. Pleasant personnel, very friendly. Explanations very clear. Fast service, it felt like I’d only just sat down and my car was ready! More

by mosmith5208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Milton Martin Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Milton Martin Honda. We look forward to having you as one of our valued customers for many more years to come!

February 05, 2025

Jeff Wilson made the purchase of my vehicle very easy. He was very helpful and easy to work with. More

by manthonym61
Recommend Dealer
Yes
Employees Worked With
Jeff Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Milton Martin Honda responded

Thank you so much for your kind words for Jeff, and for taking the time to leave us this wonderful feedback!

February 05, 2025

I think the Dealership overall is good, but service often lasts too long to complete. I waited close to 2 hrs for oil change and tire rotation and to agent didn’t respond to my two text messages I sent askin More

by mamagraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : His name was Jeff
Feb 05, 2025 -

Milton Martin Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 05, 2025

Wonderful customer service! ! Super quick and easy in and out. I had a great experience. More

by sstanley3544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Milton Martin Honda responded

Thank you so much for your excellent review! We are so glad that Graham had the opportunity to work with you, and we are thrilled that you found your experience with us here at Milton Martin Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 05, 2025

I just met the salesman and finance person. I didn't see anyone in the service dept. More

by mitchluthi
Recommend Dealer
Yes
Employees Worked With
Brian Whalen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Milton Martin Honda responded

Mitch, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Brian, Chad, and our team delivered such a great experience!

February 04, 2025

Excellent service and excellent sales staff. I would definitely come back for purchase and service. More

by dfuller0516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Feb 04, 2025 -

Milton Martin Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Milton Martin Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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