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Milton Martin Honda - Service Center

Gainesville, GA

4.9
1,474 Reviews

1,474 Reviews of Milton Martin Honda - Service Center

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December 01, 2024

They are friendly, polite, and helpful. They do a good job with my car and the service department is wonderful. More

by annie4592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 02, 2024 -

Milton Martin Honda responded

We are very happy to have provided you with such a positive experience, Annie! We sincerely value your business and look forward to your next visit.

December 01, 2024

I presented with a problem with my transmission and with Mr Edwards help, it was resolved in a timely manner. More

by nanapoole5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Milton Martin Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Milton Martin Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 30, 2024

My car service at Milton Martin Honda in Gainesville Georgia for oil, tire rotation and multipoint inspection was good. More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Milton Martin Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Valerie, and we look forward to working with you again.

November 30, 2024

Great communication and expectations were met. I am glad I was made aware of the recalls. More

by STEFANO.SANDOVAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Milton Martin Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Stefano, and we are thrilled that you found your experience with us here at Milton Martin Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 29, 2024

I was there three hours for a flat tire repair and for them to look at my brakes. The tech came back with a list of things that needed to be done, all totaling an exorbitant amount. I finally told him t More

by rwtandjct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli
Dec 01, 2024 -

Milton Martin Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 29, 2024

Excellent customer service skills. I never have a problem with service representatives i'm thankful More

by millie.m327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Milton Martin Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Milton Martin Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 29, 2024

Excellent service rep & excellent service! ! Thank you all so much for your professionalism & timeliness during my service experience! More

by SCOTTLMAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad in Service
Dec 01, 2024 -

Milton Martin Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 28, 2024

Family like atmosphere that put the customer first. They know their stuff and answered all questions More

by jltalley57
Recommend Dealer
Yes
Employees Worked With
Jeff Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Swoszowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Milton Martin Honda responded

Thanks for sharing your thoughts about your experience with Milton Martin Honda. We appreciate your business and hope to see you again soon!

November 27, 2024

I have been visiting this place for a few years. The last couple of years the quality of service and customer service have declined. This time I waited almost two hours at home for the shuttle after More

by lize_alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t rennet the name. I did not work with the Graham edwards.
Nov 30, 2024 -

Milton Martin Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 27, 2024

Whenever I go to the service department in Gainesville for Milton Martin Honda I'm extremely satisfied. They are professional, courteous and timely! More

by kelly1bella2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Graham Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Milton Martin Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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